We've been coming to Rafi Dental for years, and I can honestly say that my entire family trusts them with our dental care. They recently did an amazing job with my father's veneers, and we couldn't be happier with the results. One thing I especially appreciate is how smooth and transparent everything is when it comes to billing. I've had billing issues with other dental offices in the past because claims weren't submitted properly, but we've never had those kinds of concerns here. Beyond the quality of their work, everyone at Rafi Dental is warm, caring, and genuinely makes you feel comfortable and taken care of. It's hard to find a dental office where you can trust both the work and the people behind it. We're very happy to have found ours! read more

I am extremely disappointed and frustrated with the way your office has handled this matter. Despite my repeated calls and messages, your office has still failed to provide me with a simple official copy of my $1,350 credit card payment made on July 9, 2026, for my mother's crown treatment. This is a basic payment record that should have been provided promptly upon request. Your continued failure to provide this documentation has seriously damaged my trust in your office. I initially wanted to trust your doctors and staff and believed that the information I was given regarding my mother's treatment and insurance benefits was accurate. However, I now have serious concerns about the information provided to me by your insurance coordinator regarding my mother's benefits. Based on what I was told, we proceeded with the treatment and paid $1,350 out of pocket. If prior authorization or verification with the insurance company was required before beginning treatment, that should have been clearly explained and handled before we proceeded. Instead, I feel that we were given incorrect information and were left responsible for a substantial out-of-pocket payment. What makes this even more concerning is the fact that your office has repeatedly delayed providing the official receipt for that payment. At any professional medical or dental office, a patient should be able to obtain documentation of a payment without repeatedly calling, texting, and following up. This entire experience has been extremely disappointing. The communication from your office has been inconsistent, and I have found the responses from your staff unpleasant and disrespectful. I strongly urge your office to provide me immediately with the complete official receipt/payment record for the $1,350 payment, including the date of payment and a clear description of what the payment was for. After this experience, I cannot recommend your office to others. I expected professionalism, transparency, and accurate information from a dental office entrusted with my mother's care. Unfortunately, that is not what we experienced. This situation has completely undermined my confidence and trust in your office. read more

Very professional staff. Very clean facility. Toys and movies for the kids, coffee for the adults. My daughter had to get quite a bit of dental care done and they planned for every issue. Highly recommend. read more

BEWARE!!! This place is a SCAM. I went in for a "free" consultation and ended up with an $11K bill when I never had any treatment done. I went into the office to ask about the bill; they said that I signed an authorization to bill the $11K. I asked why I would authorize a payment when NO treatment had been completed. While I was at the office, I met another customer who was there seeking care for her veneers; she was experiencing bleeding and pain. The employees were dismissive and unprofessional. After coming here to Yelp and reading some of the reviews, I don't understand how this office and Dr. Amanda Rafi are still in business. I'm going to do everything in my power to make people aware of this shady, cheating, lying office. read more

O review!!!Everything!!! Horrible! They dont care and are very inconsiderate of children. I don't know how many other children have been through this, but I am an experienced grandmother and been around very many Dentistry! no consideration for children that have not eaten from the day before or drink water and keep you at your appointments more than three hours and then to tell you, you have to wait longer they were trying to get it rescheduled when you drive two hours and miss work and school and drive another two hours back home in traffic and cost of gas for no reason..that does not sound like a productive day! no consideration not to say the least there's not enough room to sit and send you outside for a walk in the hot weather. Two receptionist did come out to talk to us to the car after we left and they were considered it but I know it's just a job. No one really cares, but I would never take my children here if I can't even trust them how they would treat them!very poor ethics and no professionalism!!! Dont bring your children here. I should've read the reviews. Hopefully this would make it because I know they pay for them to take them off so be aware and read your reviews. There was a lot of signs that I should've came on Yelp to read them,my fault. read more

This is our very first time being here the reception was very understanding and answered every concerns I had. I was able to bring my daughter along with him due to living 2 hours away and no transportation for her and they were very understanding about it. I appreciate it so much. I was told every detail they will be doing with him and answering all questions I had with his procedure. 10/10 recommended! read more

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I was coming from Nuevo ca with an Uber and it was taking longer then expected to arrive but I kept the office with time and updates and they still got him in well after we were late, absolutely best experience. read more

Everyone is so nice and pleasant to my son staff is awesome I would recommend them to all families with special needs

Exceptional Care & Beautiful Experience I'm extremely pleased with the care and professionalism we received during my toddler son's dental procedure yesterday morning. As a parent, having your child undergo a procedure involving general anesthesia can understandably feel overwhelming, but the entire team made us feel reassured, informed, and cared for from beginning to end. Dr. Mendoza did an exceptional job, and we are so pleased with the outcome of the procedure. Anesthesiologist Dr. Reese was professional, prompt, and reassuring throughout the process. His assistant, Mrs. Katherine, was absolutely wonderful and kept us updated along the way, which meant so much to us as parents. I also want to mention how impressed I was with the office itself. It was exceptionally clean, modern, comfortable, and intimate. The environment felt welcoming and very different from the typical clinical experience. Overall, I am extremely happy with the services we received and, most importantly, with how well my son was cared for. Everyone we encountered demonstrated professionalism, compassion, and genuine attention to our child's well-being. A heartfelt thank you to Dr. Mendoza, Dr. Reese, Mrs. Katherine, and the entire team for making what could have been a very stressful experience feel smooth, comfortable, and reassuring. We are truly grateful and highly recommend their services to other parents. read more

I had to get general anesthesia for my 7 year old daughter who needed a pulpotomy on a baby tooth as well as 2 baby teeth pulled. She has fear of the dentist and Rafi dental arranged everything for her to be comfortable. My daughter also has severe food allergies and a smaller airway due to enlarged adenoids and tonsils. Dr. Ivan Reese contracted through Elite Sedation was absolutely fantastic, cautious and took care of my kiddo the whole time. No issues. The dentist did a great job too. My daughter's teeth look great and she woke up without any pain. He even kept her longer for monitoring and she was fine. Highly recommend. read more

My father repeatedly told the dental office at every appointment that there was a gap between two of his teeth. Each time, they told him that they would address it at his next appointment, but they never did. Eventually, my father paid $3,000 for a dental bridge. At his next appointment, he brought up the gap between his teeth again and became upset, asking why it still had not been addressed. Instead of acknowledging the issue, they told him, "You never told us about the gap." My father felt that they were calling him a liar and treating him disrespectfully. He became very upset and said that he no longer wanted to have the bridge done and that he would not return to the dental office. When I requested a refund of the $3,000, I was told that I had to come to the office in person. I did not understand why this could not be handled over the phone. I went to the office, and they told me that they would issue the refund. They also had me sign a document confirming that I would receive the refund. It has now been four months since April, and we still have not received the money. I have called the office at least 15 times. Every time I call, they tell me that someone will call me back within an hour, but no one ever does. I also went to the office in person again. Each time, they tell me that they will call me and process the refund, but they continue to delay the payment and have not returned my father's money. At this point, we have been waiting for four months despite repeatedly contacting the office and being assured that the refund would be issued. We would like to know what steps we can take to recover my father's $3,000. We have documentation showing that the office agreed to issue the refund, and we have made numerous attempts to resolve this matter directly with them, but they have failed to return the money. How are we going to get my father's money back? read more

I can't say enough good things about Raffi Dental. My five-year-old daughter just had to go under anesthesia to have all of her dental work done, and as a mom, that's honestly such a scary experience. But the entire team made us feel so comfortable from start to finish. Everyone was incredibly kind, patient, and genuinely caring. They took such good care of my baby, kept me informed, and made sure she was safe and comfortable the whole time. You can really tell they know what they're doing and truly care about their patients. Her teeth look amazing, and I'm just so beyond grateful for the way everything was handled. I highly, highly recommend Raffi Dental -- especially if you have little ones and need a team you can trust. Thank you guys so much read more

Rafi Dental Group - Cosmetic Dentists Near Me - Tustin, California

Great service ! Staff is very nice . Very greeting and are very communicative . Very friendly and the waiting room is comfortable for kids and for adults , complementary coffee and games for kids . read more

Rafi Dental Group - Waiting area - Cosmetic Dentists Near Me - Tustin, California

8/21/2026 I went to this dentist because they are 2 doors away from my home without reading their reviews. I referred my friend Lupita Brown there to check it out & to meet the manager Alba Lopez, While Lupita waited she read the reviews and was not happy with the complaints. While Lupita looked around Alba went to her office and went online to get Lupita's Care Credit information and charged her card $900. without Lupita's knowledge or her permission. At the time Lupita had insurance with Humana and she & I both reported this to them. Both Care Credit, Humana and Alba Lopez refused to return the $900. to Lupita. I tried to approach Alba several times to return the money to Lupita, however She refused to return the money to her, Based on these results I refuse to ever go back there again because of Alba. Frani Doct. read more

Very nice and Professional they cared for my daughter like every kid afraid of the dentist they made her feel comfortable not rushed like most dental offices. read more

Rafi Dental Group - Coffee for waiting - Cosmetic Dentists Near Me - Tustin, California

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I have been taking my son here for 3 years the dentist and office staff are very nice and friendly and very patient with my son and they always are very flexible with getting appointments read more

Great service as always, fast and attentive highly recommended especially if you are looking a dentist for kids

One star is too much for them. The front girls are so rude and inconsiderate . But my goodness, the wait times, the cancellation of appointments despite confirmation phone calls and even the greediness of making us pay for treatment before getting anything done is wild. They don't care about patients and treating them with genuine care , they just wanna drain your pockets Every time I've gone I've had at least an hour AFTER my appointment time just to get in the room. Then the lackadaisical aura and lack of urgency for people's times. Once you're in the treatment room they still make you wait hours . Four visits and every time at least one or two other patients are complaining about the wait times. Why am I paying thousands of dollars before getting treatment just for them to not take my time into consideration. Showed up to a Canceled appointment because I didn't respond to a text while I was working the day they sent it, despite me confirming over the phone a week prior. I had to switch my work time to make it to this appointment. Now I'm waiting because they "have two other major procedures" when I've already paid for my procedure two weeks ago. How is that considerate? The quality of service needs some work because it doesn't make sense that I'm stuck waiting to be seen an hour after my appointment when we confirmed over the phone. It seems like all the care about is securing your money and then brush your treatment plan under the rug. They overcharged us for the treatments and when it came to us getting the remainder of the money back everyone goes ghost. If it is policy that I have to respond to the texts, then they should be sending a text asking if I want to cancel. Suddenly canceling on others who are busy is awful. read more

Do not EVER EVER go here. This place is a scam! They will over charge you and lie about what you balance is. They charged me double what my insurance stated I had to pay and when I requested a detailed receipt they REFUSED to provide one to me. PLEASE stay away from this place!! I will be submitting a complain to my insurance company, the state dental board, the BBB as well as the State Attorney Generals office. If you were a victim of their lies please contact me so that I can we can potentially get a class action law suite. Taking advantage of people is NEVER OK!! read more

we arrived on time for a 12 pm appointment and did not get a chair until 2 pm. We had much earlier if it should be rescheduled and the reply was that it would be soon. read more

The staff is amazing. This experience has been very positive. I am a stress case and the staff kept on updating me every step of the way. We are so happy with everything. read more

The anesthesiologist has been so amazing and comforting My son is instantly calm and comfortable being here and that speaks volumes Staff is very friendly and efficient read more

I will no longer be seeing this dentist after waiting an hour after appointment time.

Came to get dental work for my son he's 8 had very wonderful experience ...easy to make appointment friendly and knowledgeable staff thank you . read more

Excellent and fast service Everyone is so nice my son enjoy every visit well....sometimes he cries read more

Rafi Dental Group - Excellent and fast service Everyone is so nice my son enjoy every visit well....sometimes he cries - Cosmetic Dentists Near Me - Tustin, California

Amazing care and service staff was great and paid attention to details very nice and clean atmosphere

We had an incredible experience at Rafi Dental Group with Dr. Mendoza and his wonderful support staff. When our daughter damaged her baby tooth from a scooter fall, we were worried about the situation. Thankfully they fit us in for an appointment on the same day! The tooth extraction was completely pain-free, which was such a relief. Dr. Mendoza was gentle and efficient, making our daughter feel comfortable throughout the process. The staff was incredibly kind, providing lots of praise and little toy prizes for her bravery, which was a big help. We are so grateful for the outstanding care we received and highly recommend Rafi Dental Group to anyone in need of dental services. Thank you, Dr. Mendoza and team, for making a potentially scary experience a positive one! read more

The staff was amazing they where very easy to speak with and also very very kind to the kids.

Checked in at 12:45. Appointment at 1pm. Called in at 1:05. Appointment was fast and efficient being our first time here. Dr. was nice, informative and direct. Location is easy to find and very clean. Will definitely be back. read more

Rafi Dental Group - Lobby - Cosmetic Dentists Near Me - Tustin, California

I never write negative reviews because I have worked in customer service my whole life. I believe in second chances. Even this review took me over a year to write. But this place needs to be exposed. I could write paragraphs about my experience, but I will keep it brief. This place will not do the right thing simply because it is the right thing to do. This place is full of liars, cheaters, and thieves. Do not trust them. They'll tell you your insurance isn't good, make you pay full price upfront, trick you into paying for something you never agreed to, and make you sign for things on a track pad that you can't even read before signing. Plus, like everyone else has said, prepare yourself for a 4+ hour visit. Beware read more

My experience at Rafi Dental Group was excellent. The entire procedure went smoothly, and the staff was highly professional and attentive. They kept me informed throughout every step of the process, which made me feel comfortable about my child's dental procedure. I appreciate their outstanding dental care and would highly recommend them. read more

I give Rafi dental group a four star rating, because the staff there are really kind, patient, and understanding. The Dentists were considerate when administering anesthesia, I believe they are a top notch Dental practice, and kind personnel. read more

I've been coming here for years and this place used to be good. However the last 5 times I've been here they've had me wait 1 hour+ for my appt. I even tried calling in before my appt to make sure i should still come in on time or come later if they're running behind l. And they said yes. I still waited an hour. Along with 4 other people in the waiting room They overbook people and blame it on the fact they take on emergency cases. But seems unlikely as how it happens everytime I come in They enjoy wasting peoples time if that means more money read more

Wait times are crazy! 2+ hours after checking in I'm changing dentists and never going to this poorly managed place ever again. read more

Growing up in the Philippines, I never had the best or perfect smile. I've lived in the United States for over 40 years and have always dreamed of having that smile. Six months ago, I decided to find the right cosmetic dentist for my procedure. I searched Instagram and found Dr. Rafi. I called her office and was immediately impressed by the excellent customer service and friendly atmosphere. I decided to visit her for a consultation. Dr. Rafi made time for me, even though she wasn't supposed to be taking any patients that day. I had an instant feeling that she was the one who would give me the perfect smile. The day of the procedure, she explained everything that would happen and how long it would take to prepare. They made sure I had temporary teeth to wear while I waited. The day of the procedure, Dr. Rafi gave me the smile I've been dreaming of for almost 55 years. I feel so much more confident, smiling, and embracing myself with this new smile. I can assure you that if you're looking for the best cosmetic dentist in the area, don't hesitate to call Dr. Raffy. Her staff is the best, taking care of your needs and ensuring you won't leave their office without the perfect smile. read more

Rafi Dental Group - This is the perfect smile that Dr. Rafi promised ! - Cosmetic Dentists Near Me - Tustin, California

I had been with Rafi dental for 5 years. The last time I went was for a cleaning. At my appt Dr. Rafi asked if I had concerns I told her I had noticed a cyst on my gums for a few months. She looked said I had to do 2 root canals and get 2 crowns by where the cyst was and that maybe that would resolve it but she wasn't sure. She wanted me to do the treatment there and then when I refused, she said she could not do the cleaning until I did the treatment she recommended. I went to a different dentist about the same issue. He said the problem was with a root canal and crown I had done at Rafi dental causing a cyst. The dentist did a 2nd root canal and the cyst is gone. I also had done another root canal and crown at Rafi Dental, ever since they did that treatment I noticed it was red and swollen I went in 3times telling her something was wrong. She finally listened the 3rd time sent me to an Endodontist he told me I had to get an extraction on that tooth. So unfortunately I got that tooth extracted and had to get a bridge all within 1 year of me getting the root canal and crown done. And the bridge is not well placed there is a gap. read more

Absolutely amazing experience! The staff is incredibly kind, welcoming, and professional. They made my son feel comfortable and at ease the entire visit. The dentist was gentle, patient, and took the time to answer all of my questions. We couldn't be happier with the care we received and highly recommend this office to any family looking for an exceptional dental experience! read more

It's a great sign when your kids are excited to go back to the dentist! I have a 4 year and a 2 years old and we are happy to have our kids eager to get their teeth cleaned today read more

Amazing dental office ! Took really good care of my mom! My mom can smile with confidence now and loves her new smile ! read more

Rafi Dental Group - Cosmetic Dentists Near Me - Tustin, California

Great service very professional and friendly and very passion also very explanatory on the process