Excellent and fast service Everyone is so nice my son enjoy every visit well....sometimes he cries read more

Rafi Dental Group - Excellent and fast service Everyone is so nice my son enjoy every visit well....sometimes he cries - Cosmetic Dentists Near Me - Tustin, California

Amazing dental office ! Took really good care of my mom! My mom can smile with confidence now and loves her new smile ! read more

Rafi Dental Group - Cosmetic Dentists Near Me - Tustin, California

The quality of their work is outstanding and the office is always kept up and clean. All staff has been kind and educating when needing to understand certain things done. read more

The anesthesiologist has been so amazing and comforting My son is instantly calm and comfortable being here and that speaks volumes Staff is very friendly and efficient read more

Do not EVER EVER go here. This place is a scam! They will over charge you and lie about what you balance is. They charged me double what my insurance stated I had to pay and when I requested a detailed receipt they REFUSED to provide one to me. PLEASE stay away from this place!! I will be submitting a complain to my insurance company, the state dental board, the BBB as well as the State Attorney Generals office. If you were a victim of their lies please contact me so that I can we can potentially get a class action law suite. Taking advantage of people is NEVER OK!! read more

I can't say enough good things about Raffi Dental. My five-year-old daughter just had to go under anesthesia to have all of her dental work done, and as a mom, that's honestly such a scary experience. But the entire team made us feel so comfortable from start to finish. Everyone was incredibly kind, patient, and genuinely caring. They took such good care of my baby, kept me informed, and made sure she was safe and comfortable the whole time. You can really tell they know what they're doing and truly care about their patients. Her teeth look amazing, and I'm just so beyond grateful for the way everything was handled. I highly, highly recommend Raffi Dental -- especially if you have little ones and need a team you can trust. Thank you guys so much read more

Rafi Dental Group - Cosmetic Dentists Near Me - Tustin, California

One star is too much for them. The front girls are so rude and inconsiderate . But my goodness, the wait times, the cancellation of appointments despite confirmation phone calls and even the greediness of making us pay for treatment before getting anything done is wild. They don't care about patients and treating them with genuine care , they just wanna drain your pockets Every time I've gone I've had at least an hour AFTER my appointment time just to get in the room. Then the lackadaisical aura and lack of urgency for people's times. Once you're in the treatment room they still make you wait hours . Four visits and every time at least one or two other patients are complaining about the wait times. Why am I paying thousands of dollars before getting treatment just for them to not take my time into consideration. Showed up to a Canceled appointment because I didn't respond to a text while I was working the day they sent it, despite me confirming over the phone a week prior. I had to switch my work time to make it to this appointment. Now I'm waiting because they "have two other major procedures" when I've already paid for my procedure two weeks ago. How is that considerate? The quality of service needs some work because it doesn't make sense that I'm stuck waiting to be seen an hour after my appointment when we confirmed over the phone. It seems like all the care about is securing your money and then brush your treatment plan under the rug. They overcharged us for the treatments and when it came to us getting the remainder of the money back everyone goes ghost. If it is policy that I have to respond to the texts, then they should be sending a text asking if I want to cancel. Suddenly canceling on others who are busy is awful. read more

The staff was amazing they where very easy to speak with and also very very kind to the kids.

I had been with Rafi dental for 5 years. The last time I went was for a cleaning. At my appt Dr. Rafi asked if I had concerns I told her I had noticed a cyst on my gums for a few months. She looked said I had to do 2 root canals and get 2 crowns by where the cyst was and that maybe that would resolve it but she wasn't sure. She wanted me to do the treatment there and then when I refused, she said she could not do the cleaning until I did the treatment she recommended. I went to a different dentist about the same issue. He said the problem was with a root canal and crown I had done at Rafi dental causing a cyst. The dentist did a 2nd root canal and the cyst is gone. I also had done another root canal and crown at Rafi Dental, ever since they did that treatment I noticed it was red and swollen I went in 3times telling her something was wrong. She finally listened the 3rd time sent me to an Endodontist he told me I had to get an extraction on that tooth. So unfortunately I got that tooth extracted and had to get a bridge all within 1 year of me getting the root canal and crown done. And the bridge is not well placed there is a gap. read more

I never write negative reviews because I have worked in customer service my whole life. I believe in second chances. Even this review took me over a year to write. But this place needs to be exposed. I could write paragraphs about my experience, but I will keep it brief. This place will not do the right thing simply because it is the right thing to do. This place is full of liars, cheaters, and thieves. Do not trust them. They'll tell you your insurance isn't good, make you pay full price upfront, trick you into paying for something you never agreed to, and make you sign for things on a track pad that you can't even read before signing. Plus, like everyone else has said, prepare yourself for a 4+ hour visit. Beware read more

The dental work here is good, however every time I have come here I have waited even with an appointment. Last time was over an hour this time it's not looking much better. Maybe don't overbook ? read more

I absolutely love Rafi Dental for my son. They're SO GOOD with the kids. We've been coming here for years and will continue to do so! Love all the staff/dentists. read more

BE CAREFUL!! This place steals from their clients. They charged me 5 THOUSAND dollars for a root canal and tooth extraction. When I asked for an itemized bill they refused and stated that they don't have access to financial records. Very dishonest service to their community. read more

I've been coming here for years and this place used to be good. However the last 5 times I've been here they've had me wait 1 hour+ for my appt. I even tried calling in before my appt to make sure i should still come in on time or come later if they're running behind l. And they said yes. I still waited an hour. Along with 4 other people in the waiting room They overbook people and blame it on the fact they take on emergency cases. But seems unlikely as how it happens everytime I come in They enjoy wasting peoples time if that means more money read more

Great service very professional and friendly and very passion also very explanatory on the process

We had an incredible experience at Rafi Dental Group with Dr. Mendoza and his wonderful support staff. When our daughter damaged her baby tooth from a scooter fall, we were worried about the situation. Thankfully they fit us in for an appointment on the same day! The tooth extraction was completely pain-free, which was such a relief. Dr. Mendoza was gentle and efficient, making our daughter feel comfortable throughout the process. The staff was incredibly kind, providing lots of praise and little toy prizes for her bravery, which was a big help. We are so grateful for the outstanding care we received and highly recommend Rafi Dental Group to anyone in need of dental services. Thank you, Dr. Mendoza and team, for making a potentially scary experience a positive one! read more

Very great care. All the staff was very friendly and communicated every step of the way. Made me and my child very comfortable

Such great care! I brought my three year old here and they communicate so well that they have totally eased any anxiety I had. They also do an awesome job with updates. Highly recommend read more

Staff is very chill and nice and the dentist is just the best with kiddosss!!! My kids have ever never been scared coming here they love it

Checked in at 12:45. Appointment at 1pm. Called in at 1:05. Appointment was fast and efficient being our first time here. Dr. was nice, informative and direct. Location is easy to find and very clean. Will definitely be back. read more

Rafi Dental Group - Lobby - Cosmetic Dentists Near Me - Tustin, California

Good dental assistant. Her name is janneth. She is Very helpful and professional. Good doctor. Very busy office though and administration not sure read more

Yes it's a busy office... BUT they do a great job with the kids even my 2 year old is not scared. They were open to the idea of being creative and having my older son role play with the Dr right before to make my 2 year old comfortable and there was such great support and patience on the staffs part. That's rare trust me. And a great working relationship with their orthodontist office. By no means am I saying this is a perfect office but when and where it counts they have came through big for our kids. read more

If I could give 0 stars I would. You would think for being a private dental office that operates on emptying out people's money they would have some proper structure and professionalism . Every appointment had , still had to wait hours for treatment . Even confirmed appointments by phone ended up being cancelled without a notice to us . They care more about how much money they can drain out of your pocket than giving a treatment surrounded with proper care. They don't have enough doctors on sight , yet they overbook all appointment slots. They don't value patients time . They make you pay for the treatment prior to receiving it , then after they get your money they drag every treatment as long as they want & not considering your time because at the end of the day you already paid them so it's no longer a priority . Four visits here and each visit longer than the last and not because they're treating you but because they double book appointments and play with people's time and money . Ive heard how they even talk to other patient , they care so much about just taking your money that it doesn't matter where it's coming from. Dr. Raffi was literally trying to corner the girl in the room next to us who said she needs more time to think about the recommended treatment , to "just call your boyfriend or let me talk to your man so he can pay for your treatment instead " what level of professionalism is this ??? Not only they want to charge an arm and a leg but they want to corner you to go in financial debt or owe your loved ones just so they can get paid ? This place lacks genuine care and revolves their whole motto around "get them to pay , whatever it takes " read more

Absolutely would recommend this office to everyone. I just brought my nephew in for general sedation and the anesthesiologist, dentist and staff were all amazing. They immediately offered us coffee, answered all our questions and were very kind. read more

Great staff, amazing dentist, came in to get some work done on my son and was amazed on how professional and how communicative. Thank you to all the staff amd the receptionist. Recommended this location 100% read more

BEWARE! They will rip you off and charge you an outrageous amount. I don't know where they come up with their numbers and neither will you because they refuse to give you a proof of what services were rendered and what the charge was. There's so many other dentists in the area, do not go to this office! Unprofessional crooks. read more

I had a great experience overall. The quality of the dental work was excellent and I'm really happy with my results. Dr. Tran is amazing -- very skilled, professional, and made me feel comfortable throughout the process. The only area that could use a little improvement is scheduling, but everything else was top-notch. I'd still definitely recommend this office for the quality of care they provide. read more

Rafi Dental Group - Teeth - Cosmetic Dentists Near Me - Tustin, California

Stay away from this place! They over charged my insurance, twice the amount and refused to give me an itemized printout of my appointment. They were very rude and unprofessional, refused to answer any questions. I am sure I am not the only one they have done this to! read more

Growing up in the Philippines, I never had the best or perfect smile. I've lived in the United States for over 40 years and have always dreamed of having that smile. Six months ago, I decided to find the right cosmetic dentist for my procedure. I searched Instagram and found Dr. Rafi. I called her office and was immediately impressed by the excellent customer service and friendly atmosphere. I decided to visit her for a consultation. Dr. Rafi made time for me, even though she wasn't supposed to be taking any patients that day. I had an instant feeling that she was the one who would give me the perfect smile. The day of the procedure, she explained everything that would happen and how long it would take to prepare. They made sure I had temporary teeth to wear while I waited. The day of the procedure, Dr. Rafi gave me the smile I've been dreaming of for almost 55 years. I feel so much more confident, smiling, and embracing myself with this new smile. I can assure you that if you're looking for the best cosmetic dentist in the area, don't hesitate to call Dr. Raffy. Her staff is the best, taking care of your needs and ensuring you won't leave their office without the perfect smile. read more

Rafi Dental Group - This is the perfect smile that Dr. Rafi promised ! - Cosmetic Dentists Near Me - Tustin, California

Wonderful dentist place It's very clean, the dentist are amazing really comforting and nice do a very good job. And the People are very quick and take good care of you. read more

I visited this dental clinic, and they are very dishonest. First, they quoted me $4,500, then changed the price to $4,000, and later to $3,600. In the end, they charged me $75 just to email our X-rays, even though other clinics do this for free--and they never even sent the email. I absolutely do not recommend going to this dental clinic. read more

Very welcoming and clean place. Staff is incredibly friendly. I had temporary vaneers done until my permanent ones are finished and they did an excellent job. Highly recommended for cosmetic dentistry! read more

Dr Baker and the anesthesiologist and other staff made us feel very safe getting my son's treatment done here. Would definitely recommend!

Very welcoming, clean office. Friendly staff and good dentist. They are great with children.

Dr rafi & the anesthesiologist kept me updated since day 1 of scheduling. Office is very clean and front office staff is very sweet. Quick check in and fast procedure time. The office will also call you if they have openings available/earlier time slots same day! Quality overall is amazing. read more

I normally don't leave negative reviews, but I feel I have to warn other parents. My son had dental work done under general anesthesia here twice and the results were extremely upsetting. The first time, two of his front crowns were placed completely sideways, completely changing his smile. The dentist said it's because of overcrowding but after a second opinion, placing a crown sideways is not normal practice. Later that same day, another crown in front fell off. Which means it was not placed correctly because I only fed my son soup that day so I know it had nothing to do with us. When I called, they told me to bring him in the next morning -- my son missed school -- only for us to arrive and find out the pediatric dentist wasn't even there. We were left with no help and sent home and told to come the following day. They re-cemented that crown. About a week later, his opposite front tooth broke, with the root still attached when we were doing absolutely nothing. My son just panicked and said mom is this my tooth? I told them what happened and again I was told I most likely gave him something sticky or crunchy when I know for a fact we weren't even eating at the time it happened. What made everything worse was how dismissive and gaslighting the dentist was. Instead of taking any responsibility, she tried blaming me, saying the crown probably fell off because I "must have given him sticky or hard food." I know for an absolute fact that I did not, and it felt insulting and unprofessional to be treated that way when I was simply trying to get help for my child. Another time, we were scheduled for his appointment to extract his tooth at 12pm. We even got there early and checked in at 11:10am. It was almost 1:30 and we still hadn't been seen so we left. My son is only 6 and he hadn't eaten since 9pm the night before so he was really suffering and feeling faint. We ended up leaving because I couldn't let him keep starving because of their scheduling mistake. Another major concern was the timing of the second procedure. My son was taken back and put under anesthesia at 6:10am but the pediatric dentist did not actually enter the room until 6:28am. I was timing to see how long it would take because she previously told me that a tooth extraction is very fast. That means he was left under anesthesia longer than necessary, which is extremely concerning as a parent. No child should be sedated for an extended period without the provider immediately present and ready to begin treatment. It literally took her 3 minutes to extract the tooth so she was in and out. Overall, the care and accountability were extremely poor with this dental office, mostly the dentist herself, Dr. Mona. I'm sharing this so other parents know what we went through. Paying $2500 out of pocket for the way the crowns were placed is wrong. But we didn't even want Dr.Mona to go back in and do any further damage. We won't be coming back to this office. Front desk was nice and always polite and that's the only good thing I have to say. read more

Dental Exam, took both of my nephews so happy with Doctor and the staff definitely will come back 5 stars I recommend them

Amazing service and outstanding care !! I would definitely recommend this to everyone needed dental care !

I went in for a regular cleaning and the Dr refused to give me a cleaning because she said I needed a deep cleaning. So I went in for my appointment and left without any cleaning at all. Such a waste of time. Even if she recommends a deep cleaning I should be able to get my annual cleaning & chose when I want to get a deep cleaning, instead she refused to do anything as if forcing me to do the deep cleaning. Not sure I will be back. read more

This is a wonderful dental office, I highly recommend this dental group. My kids enjoy the quality of care. Our office experience is always smooth and organized. We are seen on time and visits are efficient. Thanks! read more

Rafi Dental Group - Lobby - Cosmetic Dentists Near Me - Tustin, California