Came in this morning with an appointment to get my hair cut. Waited 20 minutes and was told she…read moretook a walk in color instead of cutting my hair so I left.

I cried when I got home. My husband was in shock when I walked through the door. He said, "what…read morehappened to your hair?" I'm not a Karen, nor do I suffer from histrionics. I don't cause scenes in a place of business; instead I turn to these media. Cherice did a disservice to me and my hair IMO. My previous hair stylist placed dark black streaks to contrast the white that was growing over the streaks. Instead, CS made 90% of my hair length so dark that I felt I had to cut my hair length bcs it would take so much time and processing to lighten; adding more damage; something I try to avoid. CS IMO tried to not take any responsibility for the result; I study body language. This was telling me she had nothing to offer; IMO she left it to me to decide she was no longer there to help me, she offered very little. My hair transition took a horrible turn. This took me almost 2 years to grow now its shoulder length no where near my desired result; I lost 2 years. Disappointed is a MAJOR understatement. I spent almost $300 on 2 visits. I will accept some responsibility, but I CANNOT SEE THE BACK OF MY hair. isn't that what we pay them to do, to be our eyes? Unbelievable is all I can say without going. Karen. I would like at least 50% of my money back, that won't happen. I'm not going back. Period. "

The manager Brooke is completely unprofessional! She harasses young adults and plays favorites with…read moreher staff member. She treats clients with little respect and in front of me disrespects a very nice young lady. And a few other girls in there can never get my hair right and only a slim few got it perfect. I'm moving salons! Never go here if you have a brain! This is outrageous!! Not to mention never bringing my daughter here again! They claim they can work with kids even some older children, but my daughter's scalp get red and irritated by the abuse she put her through. 0 Stars!

I am so upset about my haircut, I brought a picture of how I wanted it cut. The back is about 4…read moreinches shorter then it should be, it should have been touching my neck about collar length and it's above my ears! They offered my money back, no thanks, what I want is the hair back on my head! It grows so slow right now, this really sucks! Won't go back !

I really like what they did with my hair. Talented cutters they have working here. A hidden gem.read more

We really enjoyed our morning at tangles. They squeezed us in which we appreciated and did a…read morereally good job for a homecoming hairstyle. We'd definitely go back again. Prices were reasonable. All around a good experience.