I scheduled an annual wellness exam and they coded it as something else so my insurance wouldn't…read morecover it. I asked several times for them to correct it but they refused.

Dr. Canga is the best she's very Thorough, she listens to your concerns and step-by-step answers…read moreeach of your questions thoroughly to the best of her knowledge. She is the PCP I have ever had.

I've spent years using Lone Peak as my PCP, and up until now, it's been fine. Sure it has been…read moretough to get ahold of them but overall I appreciated the care until now. I am without medication that is vital and needed for my daily life, and scheduled at their earliest available wich was not until April. I asked if they'd be able to help me with having enough medication to get me to that appointment, and they became incredibly rude, unhelpful, and judgmental. Having been a good-standing patient for so long, this overreaction was completely uncalled for. Given they could not provide the care needed, I sadly have to move on from them, but this was a very unhappy ending and I do not recommend anyone seeking long-term care should visit them.

All around horrible experience. It's a year later and I'm still having a bad taste in my mouth…read more The doctor, who is no longer with the practice was unhelpful and dismissive. And billing is horrendous. Over 8 months after the visit I get a bill - which I thought I had already paid because it was 8 months ago. After several calls, insurance and provider disagree on when the bill was received by insurance for why it took so long for insurance to respond. The health card industry is complicated and convoluted. And I refuse to go to providers who don't help patients better navigate it.

Note: This office is extremely busy because the providers are amazing!…read more Having worked in the medical field, I find many people don't understand that doctors cannot just fulfill requests at the drop of a hat. They are juggling hundreds of patients in clinic with hundreds of requests coming in the back end at the same time. Dr. Prater is my primary care provider and I can see why she often has a long list of patients waiting to start care with her, she is the perfect PCP! She actually takes the time to listen and makes sure you leave feeling cared for every time you visit. Her medical assistant Shauna is so incredibly hard working and always does her best to accommodate me. Although it is not at the snap of a finger because of Dr. Prater's busy schedule, they do see and get to my requests in a timely manner. I'm excited to continue my care with Dr. Prater and Granger Medical!

I was looking for a new primary care physician as mine left the profession. I got an appointment 5…read moremonths after I filled out the paperwork due to her long waiting list (unfortunately I have found this is the norm do to a lack of enough doctors to go around after many are mysteriously leaving the profession.) Anyway, 3 months later I received a DMV form for a seizure I had 17 years ago with no problems or medication since. I turned the form into her office because my previous Dr had me do that and filled it out for me. Understandably they said they could not fill it out without seeing me. They recommended that I go to urgent care because they would sign it and suggested another office that could do it for me. I tried both options but neither of those panned out, neither office could do it for me. When I report back to Dr Prater's office, they said that they would do it, just not until I had been seen and asked if I wanted to be put on the cancellation list. I told them yes. A month later, when checking on paperwork for my daughter I asked about the cancellation list. The office person told me I was not on it. I again requested to be put on it. I assume but have no knowledge as to whether that actually occurred. Now, 2 weeks before my appointment and 3 weeks before my form is due to the DMV, they call me out of the blue and tell me they are cancelling my appointment and can not help me, that I needed to call a neurologist. I do not have a neurologist as my neurologist retired, his office no longer exists, and I have not had issue for 17 years. At that point, I voiced my frustration with the office for the spot that they were putting me in. I did what they recommended and called to schedule an appointment with a neurologist. Neurologists will not schedule any appointments with patients without a referral from a primary care physician. I was informed that they would not accept me as a patient because of the frustrations I voiced. But, the truth is, they called me out of the blue 2 weeks before my appointment to cancel giving no reason other than that they would not sign the form that they had previously said they would sign. The decision had already been made before I voiced my frustration. I am not sure who they had plans to give my spot to, but now I am in a bind because of the deception and unprofessionalism of this office. Stay Away!

Dr. Davis is very insightful and helped my back pain greatly. His evaluation covered issues which…read morewere not noticed by another doctor.

Thank you Doctor Ashleigh Byrne and Kelly Curran, PA for allowing me to keep an active lifestyle…read more I thought I would have to give up hiking, traveling and diving--the things I enjoy. Your help with my back pain has kept me going. Both of you are professional, kind and understand the need for patients like me who need to keep moving. I'm so grateful for both of you!

I have had several experiences with this office, and honestly I am looking somewhere else for a…read moreOBGYN. Dr. Tweed is very laid back and very casual, not really interested in his patience. He doesn't step up to be a doctor and make recommendations or suggestions, he just does the basics. Dr. Tweed is a bare minimum doctor. The office staff is honestly horrible! I had several tests and in the couple of visits I had to CALL in to get the results. Dr. Tweeds main nurse actually said to me "If you don't hear back from me with the results in a few days, call me." I didn't and had to call in for every test result. WHY can't she just do her job? MAKE THE CALL or send a letter! Also the billing for this office is a JOKE!!! I have insurance and I gave my insurance to the office. A week after my appointment I got a bill. I called my insurance and Granger OB hadn't even sent in a request for payment. I realized that if they send out a bill, maybe many people would pay it without actually looking into if the bill was covered by insurance or not. It's basically fraudulent that they are trying to get people just to pay and not go through insurance. I didn't pay the bill, I had to call and REQUESTED that they send it through insurance first. Then I got another bill, and another bill. Every time I had to call in and request that they GO THROUGH my insurance FIRST. I check my name and the insurance number and make sure everything is correct. A few months have gone by and I just received a new bill from a collections company!!! SERIOUSLY! JUST BILL MY INSURANCE! Every time I call my insurance they say they aren't even sending any requests for payment. I have spent hours on the phone trying to get this worked out and I JUST don't understand why it has to be this hard just to send a bill to an insurance company! This is the SECOND time this is happened, and I am not going to waste my time with a lazy doctor and incompetent office staff that do not and will not do their jobs! Unless you are paying cash for your doctors visit, I would highly recommend going someplace else.

I absolutely LOVE Dr. Twede. I wish he could be my general practitioner. He has a wonderful bedside…read moremanner and makes me comfortable and at ease. I have always felt like he cared for me and was there to help me. I feel that he is confident and full of correct and helpful knowledge. His staff is also friendly. I can't say the same for his nurse Lynda Goodenough, but he is definitely a doctor I will keep going to until he retires. I highly recommend him to any woman out there, especially since going to the gynecologist can be an awkward and scary expense.

TES if you need a Dr, don't plan on getting in because according to the girl at the front desk, one…read moremust book 3 months ahead. I have a serious need now, and no help or compassion. Whatever happeneded to tthe patient matters or do they just have it set up so you can get refills every 90 days. My chart says I am behind on my annual review. Looking hard as I know how to find a Dr who cares, like Betsy Reese or Dr. Jack

Good luck trying to get an appointment or a call back. No one answers the phone. I've spent hours…read moretrying to get a referral sent in to a different doctor because they sent it to a non practicing doctor. I was trying to give them the benefit of the doubt but it's been all year, same issues. I will switch offices.