The owner of this company is very racist! I called for services because I had a blowout on the side of the expressway with my 7 month old child & when he arrived, he declined service to us. Left us stranded on the side of the busiest freeway all because I was black! read more

Parking in restricted parking space for fire department Could have caused a lot of problems especially lives from Blocking this space and Costco's Brookhaven read more

Responsive, friendly and quality service! Towing is never something you want to have to do and it's rarely at a convenient time. R Mayer takes the stress out of the whole thing! read more

I work at a business facility where we needed a last minute solution, which may or may not work with their tow trucks. I asked the man over the phone a ton of questions and provided him with details of what we needed. He suggested that he send one of his guys over to check it out real quick. Then I asked him about what the fees may be if it doesn't work out and whether I could have his guy's contact information (just in case he gets lost or whatever, but the man over the phone didn't even give me a chance to explain). He then said that he's unable to help me and just hung up on me. VERY RUDE. Am I wrong for asking questions to make certain we are getting the type of help needed as a "potential" customer? read more

When I first called, the gentleman on the phone was RUDE and I didn't understand why he had an attitude. He ended up passing the phone over to someone else who actually turned out to be very nice and helpful so I went ahead and asked them for assistance with my car. The gentleman who actually came to pick up my car was very nice as well . I might spell his name wrong but it was "javeev" . Sorry if I spelled it wrong!! But he was so kind I had to mention him! read more

Those dudes came in thirty min at 4 PM and grabbed my Bobcat whizzed it off to repair shop. Great job read more

Best rate. Good service. Best Rate. I called around for quotes to tow my car. It turns out that they had the best rates of the ones I called. It so happened that i called another company, but they had no availability so they referred me to R Mayer. Good service. This may be a hit or miss because it depends entirely on the person that they send. The guy they sent said he's been working for the company for 4 months. Makes me think that there may be high turnover and therefore, harder for me to make a blanket statement about quality of service for the company. But my experience was entirely positive. Quote -- they typically charge you $xx for hookup and $x/per mile. read more

Worst experience EVER! The driver was rude , used profanity, almost hit my friend with his tow truck. My car was to be towed because of a broken belt and hose and my car was being driven by the driver and when I asked the driver not to drive the car he became extremely rude and used more profanity. I called into the supervisor to only be subjected to a mere "I'm sorry". I'll never use this towing service again nor would I ever use them if they were the only tow truck service in America. Very unprofessional!! Only leaving 1 star because I have to according to Yelp. read more

I rarely write reviews, but after a mass auto break-in at my complex today I had the pleasure of dealing with Ronnie and his towing service. I was so pleased with his service and him in general, SUCH a great guy! After my terrible break in experience dealing with him was the first sense of relief and smile I had all day. Not only did he go above and beyond for me but even for others that were hit by the break-ins at my complex as well. Highly recommend! Thank you for being good people Ron!!! read more

These are my peoples! They good! Great service! Always on point! I trust their services when I'm stranded.

When Marty called to provide me with a quote for a tow service (which was $95 + $3 for each mile for my 2001 Mazda Tribute) he rudely told me that I needed to give him an answer on whether or not I wanted him to do it at that very moment. He wouldn't let me think for 5 minutes, and said give him an answer now b/c he had other calls. Sure enough I didn't use this awful customer service to tow my car. It would've made me sick to give anyone in this company any amount of money. read more

Ronnie is THE BEST! He made me feel well taken care of, was kind, funny and even checked up with me later to see how my car was doing. The rate was reasonable and the service top notch. Thanks so much Ronnie, I appreciate you! read more

They arrived quickly and were kind and courteous. I would recommend them and use them again.

Being broken down 12 hours from home, the owner Ronnie made us feel like home! He towed my car to the local Hyundai dealership and went above and beyond to make sure we were taken great care of. read more

Really excellent service. I will definitely call them in the future if I need a tow. They arrived quickly, had easy to understand explanations of the possible problems with my car, gave me an efficient and safe tow, and even came into the car shop with me to explain the problem. Best possible experience on an otherwise very stressful day! read more

I had a similar experience as the previous reviewer. I called for a tow to a shop on Roswell Rd and the driver started the conversation by saying he had already been dispatched to my location, but it would take him about two hours to get to me. This was a Saturday mid day, so no traffic. I explained where we needed to be towed to, he demanded cash and told me he would not be supplying a receipt. When I told him to cancel the pick up, he told me since he had my phone number, and since he had been dispatched, they would be billing me for the tow anyway. I'd like to see him try! read more

Ronnie took great care of us when we needed a tow! He arrived promptly within 15 minutes, and he knew exactly what he was doing as he expertly and efficiently towed the car. He was helpful, friendly, and knowledgeable. He also knew some connections at the maintenance shop we where we took the car and he made sure we were taken care of there, too. Excellent service at a great value! read more

They got to me quick! Said 90 minutes, but it was only 30!! Eugene was super nice!!! So was the owner, Ronnie. Reasonable and fast.

Dear concerned patrons, I am third generation car dealership employee working hand in hand with R. Mayer Towing. Mr. Mayer is a personal friend, and I would HIGHLY recommend anyone having car troubles to this towing service. Mr. Mayer has been in the business for over 40 years, and has lead the way to many processes and customer service skills for the towing industry we now know and see today. Sir, I thank you for your many years of SPECTACULAR customer service and making sure each and everyone of our customers are well taken care of! Here's to many more read more

On 6/24/16, from the side of the road, I decided to call up R Mayer Towing and give them a shot. I knew they were pretty close to my location already, in the Doraville/Chamblee area, so the driver was able to get to my location quickly. The driver that showed up was presentable, polite, and swift. The ride in the truck was comfortable. I would call them again. Thanks! read more

R. Mayer Towing is THE BEST!!! My vehicle would not start and was parked on the ground level of a parking garage. I initially attempted to get help through my Verizon Roadside Assistance service but they gave me 2 -3 hour wait times or had difficulty finding a vendor that would pick up a vehicle in a parking garage. NO PROBLEM for R. Mayer Towing!!! Mr. Mayer himself arrived within 20 minutes of my initial call, got my vehicle hooked up and towed it safely to the dealership where my car was to be serviced. What an outstanding referral from Jim Ellis Volkswagen and what an outstanding service experience from R. Mayer Towing!!! read more

Very rude guy. I was referred to them on 11/27/18 by my long time mechanic because they were unable to tow my car because it was disabled in my school parking deck. It has a low clearance 6'6". As I was driving in the parking lot going up to the 4th level I heard a pop. I got into the parking space with no problem. I looked to see and realized my driver side had collapsed and almost touching the front tire. When I spoke to their representative I explained that. He said it would cost $125 which I didn't have at the time. I started to tell him I would need to get the money and before I could finished speaking he was abrupt. Told me if I decide to use his service call him. He hung up before I finished speaking. I was upset and called my mechanic to let them know how rude he was so we tried to get someone else. The problem was low clearance. So against my better judgement I decided let's use him because he is the only person they knew who could get into the parking lot. So fastward this morning 11//29/18 I got a ride and took the money to my mechanic ( as I couldn't find a ride to the car) I then called to let him know we needed the car picked up. I reminded him of the problem with the car. I told him I thought the suspension on the car had collapsed. He said " You wrecked the car". I was dumbfounded so I said "What?" He repeated his comment then told me the cost was now $175. Because he don't want to move the car and damage it so he would have to pay for me to get a new front end. Plus he told me his truck wasn't low clearance so he would have to use extra equipment. What an asshole! The reason I was even talking to him was because he told me he could tow it from the parking deck. Very rude and unprofessional. Changing the price because I did not use him right away. I called back to pass on a message via the receptionist. " You are an asshole, a real asshole" Have a NOT nice day read more

My son's car broke down and needed to be towed home. I was searching the internet for options, and the service with the nicest website, turned out to have the worst reviews...hours late, rude, extra charges. So, when I called another towing company, R. Mayer Towing, I did't have high expectations. On the phone, the dispatcher said they were busy, but they would try to fit me in. He told me to be the car at 4:30 pm, 20 minutes from the call, and I said no problem. At precisely 4:30 pm, James comes rolling up in a spanking clean red, flat-bed, tow truck. He asked for the key and told me he'd meet at home. Half an hour from the time we met, the car was safely in the driveway, secured and one less worry on an already hectic day. R.Mayer is reliable, efficient, professional and a pleasure to do business with...highest recommendation for anyone who, unfortunately, may need towing services. read more

After dealing with Statefarm for several days and having them add additional damages to our vehicle, we came across R Mayer towing after calling a local shop for repairs. I appreciated Eugene not only being available on SUNDAY to pick up my vehicle, I also appreciate him having the experience and know how to transport a lowered exotic import without causing further damages. He was great to work with always picked up when I called and followed up with me regarding everything that was going on with my vehicle. I felt relieved knowing that I had a professional taking care of our Supra. I highly recommend Eugene and R Mayer of Atlanta and I know I have found a towing company that I will be working with here on out. Thank you R Mayer towing!!!! -Lisa read more

Recently my car broke down so I called and was told by a young lady that somebody would call me back. Within 5 minutes a driver called back to confirm my location. He said that it may take 30 minutes but he only took 13 minutes(during rush hour time)! If I waited for my insurance to send a company I would have been waiting for at least 3 hours. Once the driver got there he was very friendly. Accepted my payment and took the car to my mechanic. Easy smooth transaction...hopefully I don't have to use them again under the circumstances lol but if my car breaks down they will most likely be the first tow company I call. read more

I scheduled a tow to the dealer. I didn't have to wait with the vehicle so wasn't too concerned about how long it took. They told me it would take an hour but ends up taking around two hours. The thing that irritates me is when he called for a credit card number he asked me to choose between 15, 20, or 25% tip. I've never heard of tipping a tow truck driver. I can see if someone offers you roadside assistance and rushes to you so you don't have to wait with the vehicle, that could warrant a tip. Regardless, I asked him to put down a 10% tip. I was told that I couldn't choose a 10% tip but I had to choose between the 15, 20, or 25% tip. I'm irritated that they would even ask for a tip but more irritated that they wouldn't take any tip below 15%. I've had several toes and never experienced this. Very tacky. Will not use this company again. read more

I was at Costco when Ronnie Mayer was helping a woman locked out of her car. Tony W. was being confrontational and rude. It is Costco Management's responsibility to monitor their parking lot and deal with any violation. For someone to walk up without knowing all the circumstance and confront another person is uncalled. read more

Ronnie Mayer has been towing my cars to Buckhead Motor Works in Sandy Springs for nearly 2 decades now (1997), and I've never had a problem or bad experience with them once. I never have to worry about paying them, because the tow service is simply added to my bill when I pick up my car(s). I highly recommend their business to anyone who needs their car towed. read more