Fast, reliable service! I appreciate the transparency in price and services provided. The manager…read moreat the Hannibal, MO location is always very upbeat and makes sure I am happy with services before leaving. The most recent time I was there, he praised his staff multiple times while they were performing services. I manage a business for a living and know how hard it is to manage a fast, efficient business while also maintaining a positive work morale! Great place! Thank you!!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Hannibal.

It took four hours to put a special order tire on. After I had driven the car home I noticed it was…read morenot the tire that I had ordered. I went back to Walmart and they would do nothing to fix their mistake... because the tire was now used. They did offer to put the correct tire on if I wanted to pay for another new one.

I normally don't complain or write bad reviews but I'm really disappointed in Tom Boland Ford right…read morenow. A few weeks ago I took my truck over to get the air conditioning system looked at because it wasn't cooling like it should. I live an hour away so it's not a just run by the shop and we'll take a quick look at it situation, I expected to be there most of the day. The 1st visit was a whole afternoon of diagnosing. They went through the system and checked everything out saying they needed to change the compressor and accumulator but they would have to order them and schedule the fix another day. I came back a few days later to put the parts on and it was a full day for something that should have taken a couple hours. The reason was it still didn't fix the problem. After another full day and $1600+ later they said it was all fixed and ready to go. The air was slightly cooler but the output was no where near what it should be. I called back twice to tell them it was still not working properly and see what the next step would be. Devian was good to deal with the first round but here's where my disappointment came in.... no call back and it's been almost two weeks. I ended up taking it to another brand dealer and they fixed it in less than an hour and the bill was $39. It was a plugged evaporator. The mechanic said that would have been the problem with it the whole time. Update: I'm changing my review from a 1 to a 3 because Levi stuck to word and came through this afternoon making things right.

VERY UNPROFESSIONAL SALES DEPARTMENT, They will sell right out from under you while negotiating and…read morethen lie to you.

After my first oil change here I smelled oil for approximately a week. Went to check oil to find…read morethat they left my oil cap off and all my oil was practically gone from vehicle. If you know even anything about vehicles you know this can be very bad especially in the amount of driving I had been doing. They reviewed details and came to check my vehicle themselves and simply topped off the missing oil and offered a free oil change in future. Not once offering to have my car checked over by another shop just expecting me to take there word and hope my engine isn't done for. Which with how low oil was could have caused damage. Giving this business the benefit of the doubt I return for my free oil change.... To once again have an issue. They used an impact drill on my drain bolt and stripped it potentially causing damage to oil pan. Owner told me I was wrong and came at me aggressively in messages instead of reviewing the facts. Not to mention my tires were never rotated either which was apart of my oil change. I simply told them to let them know. I'm not looking for free stuff and frankly don't want them with in 6 feet of my car. The customer service from Shane was great he was very friendly I will say that. I'm sure others have had positive experience but I flat out have not what so ever.

From the owner: We strive to repair your vehicle the first time at an affordable price.read more

Great guys! knowledgeable, and good to do business with! Whether you need general maintenance or…read morerepairs, recommended!