I have been going here for years...close to my home, awesome staff, great house juice. Now with Covid-19 they are shipping supplies and still have fast service. Oh, and hand sanitizer!!!!!! Can't say enough great things about this place. read more

There was a time I would have definitely given a five. I've been a customer for about three years and brought a lot of friends along. In the last month I have bought two mods and two tanks from them. They used to be so responsive and knowledgeable if you had a problem. Now I call and talk to somebody who was probably in kindergarten while I was rapping Kanthal. Instead of fixing the issue wants to talk about user error. The time before that I had a problem with a new tank leaking the day after I bought it. I called and said I couldn't make it in Tell The Weeknd. When I arrived that weekend I was basically told I was on my own. The employee refused to wrap batteries. Their selection of juice is nonexistent compared to what it used to be. The prices change every time I'm there now and the selection has really suffered. But first has been the customer service. There is none .Pat their owner is a great guy and has helped me numerous times in the past. But if he could get someone who could tell me what the TC are setting means. Maybe take a look at the leaking tank. Maybe replace the battery that went out the first time I put it into a new mod. Like instantly. Please Pat I hope you read this because I have tried to stay loyal I don't live near the store anymore but I still go there. I'm not sure how much longer. $200 is a lot to spend in a two-week period. And not be able to comfortably Vape. The permanent juice stain on my couch put me out $1,000 unless I want to keep a oil stained couch. I don't expect anybody to pay for that but when I said what had happened I was told I must have set my wattage too low. When I mentioned the fact that I should be able to lay my vape down sideways and not worry about a puddle of juice was there an offer to me to see if maybe we could stop the leaking. No.. Learn the mods learn the tanks. Be more than a cashier. The coils are rated by their ohms for a reason. I don't want to what wattage wattage I need to run. Make sense? Thanks sorry to ramble and I really hope things get better. read more

Bait and switch shop Stopped in last weekend, was going to buy a battery and protank mini. Was told the battery was $25, $15 for the tank. Decided to purchase both items for my girlfriend. Went to check out, oh, sorry, the tank is $29.95. Then was later asked if I wanted to the "care kit." I asked what was in the care kit and was told a case, usb charger and wall adapter. I replied "Doesn't the battery include a charger?" Was told no. Should have been told from the beginning that the battery did not include the charger. That kit was another $15 to $20 or so. I also asked if they had the protank 2, was told they did, proceeded to show me a protank 1 and said it was the 2. Difference is, the 2 has a removable drip tip, the 1 does not. Now, that $30, non adjustable voltage battery is $40, the $15 tank is now $30, + the cost of juice. Total price, with 15% discount came up to almost $80. Needless to say, I told them where to stick it. Save yourselves the time and MONEY. You can get the Vision Spinner adjustable voltage, 1300 mAh battery for around $20 on line, with charger, and the protank mini for around $15. I got a complete kit, the1300mAh battery and a protank 2 (bigger than the mini obviously) with charger and carry case for $48, free shipping. I have only been to one shop so far for juice, but there are others around. Online I researched Rino Vapes, Pirate Vapors, Freakys, The Vapor Shop, and a couple others. Rino Vapes is the only one I found that sells multiple brands of juice AND you can sample the flavors. In the near future I plan to visit Pirate Vapors and The Vapor Shop. And NO, I am NOT IN ANY WAY SHAPE OR FORM AFFILIATED WITH ANY OF THE SHOPS I HAVE MENTIONED!!! Just a customer in search of a FAIR value that High-Voltage DOES NOT GIVE! read more

Customer service in this shop is superior. The guys are always willing to answer any questions and provide fast service. Their in house blends are excellent and sold for a great deal, 1/3 the price of "premium" brands. Plus, their hours of operation are better than the competitors. read more

I have been going to these guys for several years. I cannot say enough about the great service they provide; especially Jarrett. Any questions - Answered. Any suggestions needed - done. Any problems - Solved. Trust me, TRUST THEM! read more

This place is a joke...and the people who work here are life-drop outs in general...and dont know what they have in stock or how to give specific help with a majority of the vaporizers they sell. In addition to poor employees, high voltage is always out of stock on 3k amh batteries, silicon cases and kangertech accessories (im not even sure why they bother to sell the stuff), in addition to ONLY selling 80/20 vgpg solutions. Basically i shop here is for easy and time saving purchases of atomizers...thats it. Everything is outsourced to the web. And dont bother signing up for the 5 star club, they have very poor deals that expire relatively fast...epic disappointment read more

I do have to drop a star, I won't be back. I wish them success and luck, but there are just too many better options in the Denver metro area. read more

I was skeptical, but stopped in here to support local business... Boy, I should have listened to the other reviewer! I swung by after leaving Vapor Lake, which is only a few blocks away, and I'm sorry that I did. Prices are high and customer service is bad. I gave Vapor Lake 5 stars, and they are SO close, I don't know why anyone would choose High-Voltage Vapes of the two.. I bought a tank the day I was in, but was also in the market for a new battery mod. At the time I went in, the Innokin iTaste vv/vw was on sale, and priced fairly competitively. I decided that I wanted it, but had to wait on a paycheck. I ended up calling a few days later, and was informed that they were expecting a new shipment. I gave my name and number to be notified when it came in, and so that they could hold a specific color for me. Well over a week later no one called. I went in for a second time and they were there. Wonder where my name and number went?! So I had an issue with my tank, the plastic etched, and was gunked up. I've done my research, and did not use citrus or cinnamon/hot e-juice. I also tried to troubleshoot this issue on my own before going back in. When I brought the tank in (about a week after purchase), I was told nothing could be done, even though I was careful not to put certain flavors in, because I didn't use their e-liquid, and it wasn't within the "48 hour window", I was just S.O.L. So now I'm out $15, and if I keep using the damaged tank might be ingesting plastic/chemicals from that?! If I could have applied the cost of the tank, as credit, toward a new tank in the store, at least I'd have something to use. I can't use High-Voltage e-juice because of the PG in it; I need to use 100% VG. If someone would have told me, or it would have been posted upfront that I needed to use their brand with any tanks purchased, I would have just walked out the door. I'm so disappointed in this place because I do want to help support local business -it's why I stopped in right after I left Vapor Lake. The attitude taken of "not our problem anymore" after you purchase is not something I will be back for more of. Seriously, if you are looking for a vape shop in Aurora, Vapor Lake is the way to go. They have the MOST amazing customer service (detailed in my review for them).. save yourself the headache and $! read more

I have been to multiple vape shops and this is by far the worst.. The staff doesn't seem to care to help me. They just seem like they wanted to get me in and out as fat as possible. I am not a nicotine user and I was very disappointed that the testers had nicotine in them so I couldn't try the flavors. I didn't like that you could see into their juice room where they made the juice out the fact that they didn't wear gloves, which is a huge hazard as some people have nicotine allergies. They also told me that I couldn't buy a specific drip tip because it wouldn't fit my tank even though I found it somewhere else and it fit just fine. Over all it was a terrible experience and I would not go back. read more

How are you gonna show up 15 minutes late to open and then tell me in a rude voice that I'm going to need to wait AT LEAST 10 minutes for you guys to get set up? I said all I need is a bottle of juice and I'm kinda in a hurry. There response? Not our problem! You do realize you're nit the only place that sells vape hardware right? And maybe, just maybe you could say, we're so sorry for being late. Come on in and look around while we set up.... Just an idea. I will NEVER shop there again. And yes I left without purchasing anything... read more

Three people working. Two were busy/bullshitting. NO ONE would even look at us or say hello; much less explain anything to us, or offer a menu. The bottles are so far back they're hard to read and as we all know, many have crazy names that don't explain the flavor anyhow. It was grimey feeling inside. Kinda dark. Being female, I didn't like that. But I could have gotten over it or maybe it would have felt less so if anyone even just had a smile inside the shop much less acknowledged us. Not friendly at all. Walked out with still no one muttering a word to us. I had $550 to spend also for a new vape. They're loss. I wondered why they had so many deals and now I know why. Customer retention would be hard if your employees can't even say hi to keep the customers in your shop. Very frustrating experience. I'd been dying to go check this place out for weeks. It's extremely frustrating, all I want is a good informative vape shop. I'm looking for a flavor my recently passed husband used to vape. Will try the internet again I guess. read more

I am new to the area and found this shop on the internet. I have to say I was treated with the best customer service and will be going back for my e-juice. The price was way better than where I came from. read more

Patrick and his team go out of their way to provide EXCELLENT service every single time. Their advice and expertise on their products is immense. They will go above and beyond to meet their customers needs by thinking outside the box and truly operating as an exceptional resource to meet all their clients' needs. Today I placed a special order and it was shipped with tracking within 45 minutes. I would MUCH rather support a small business like this over larger companies who don't care about their clients. Thanks guys, you ROCK! read more

Awesome shop! Eric knows his stuff!!! Would recommend to anyone! Will definitely be coming back!

Talk to Alisha she knows her stuff! Very nice staff and excellent juice flavors and products. I would refer anyone who needs a E-cig to this shop! read more

After reading the reviews about the terrible customer service, I was a little skeptical. I was pleasantly surprised. We had supreme customer service. The young girl in there seemed to be very knowledgeable and was extremely helpful and friendly. They have a huge selection of juices, almost to the point where it's overwhelming, but the girl behind the counter was very helpful with that. We're from Arizona but next time we're out here we will definitely be stopping by again. read more

This is my go to place in Aurora! I love it here..really knowledgable workers and super welcoming! Trust me, if ur in the area...u better make a stop here! read more

First time in and will never spend a cent here. The other customer before me was asking about a coil or something and the dark haired heavy set woman said she doesn't need to serve us with this attitude. Then she walked away and started to play with her dog. The next employ tried to continue with the first customer. I left and spent my money at a different store. read more

Wanted something that tasted like marlboro smooths and this guy made me a custom flavor on the spot!! Tastes great. Next time im in colorado ill come back again. Great selection of flavors and mods. Very clean store and everyone was so nice! read more

Everyone what's going on!!!! So in town visiting family and I ran out of pods. Called these guys up and asked if they had a certain product, when I got to the store they had it waiting for me. Best part Ryan was awesome and gave great customer service! Will definitely be coming back here for now on when in town!!! read more

Was a little let down but this place. Me and my friend drove a good hour to this place in search of a good deal. Turns out that the good deals are on their website only. :( read more

No matter how much premium e-juice I have on hand, I always keep a bottle of High Voltage Vapes House Blend liquids: specifically Bronco Blood and Siegfried & Roy! They are both ready to Vape, no steeping required to experience that rush of deliciously blended fruits! The only reason I didn't give these two juices 5 stars is simply because they are not good for dripping, so plan of going with a tank for these bad boys! Happy Vaping! read more

I'm not sure why there are so many negative reviews in here. I think this place is great. I have been coming here for about 4-5 months - since the place I used to go to was only open 3 days a week, was so far away, and it was always rushed because there was always a line - and each time there is a welcomed change. They are always adding more choices to their eJuice selection and their prices are very reasonable. I believe just recently they actually lowered them. There was one time that I suggested an eJuice and the next time I went in, they had it. Needless to say, I make sure I buy that eJuice each time I go in. I have tried other shops and just receive very crappy service. The people here are always friendly and always manage to up-sell me. I recommend this place 100%. read more

I just stopped by this morning to browse new devices. I have been vaping for 6 years and I have tried many products. The rep I worked with at the store was extremely helpful. He showed me a few devices and even did some research with me for a new tank to fit an older device I have. I ended up picking up the new eGo AIO. I got it all set up when I got home and it vapes beautifully! Liquid loads from the top and is designed to prevent leakage, which is a problem with most tanks. There is also an LED light that lights up the tank while you vape and you can select the color. Very cool device, very simple to use, very cool store. Thanks High Voltage! read more

Not a bad place... ran into the store on a whim to get a new atomizer for the PT3. Allison knew her stuff.. corrected me (asked for a PT2 tank at first) and showed me how to prime it. Scooped some Ladybug and was out! read more

I've been there a few times, and the owner is always very helpful. Plus, I haven't found a place that beats the prices.

Rude owners, if you go there only do business with Austin, he is professional and sticks to his word.

Excellent service, answered any questions I had and never made me feel dumb for not knowing much! Love the layout and the juice selection. A great place for anyone new or experienced! read more

Good experience working with the staff and getting some juice. They are very knowledgeable about all of my questions about their vape products. . . read more

Great customer service! Very informative and helpful. Had trouble getting the right nicotine strength. These guys were super nice, got me the right stuff. Their house juice is best in town. Make sure to ask about their loyalty program and awesome deals. Ordering online gets you crazy savings. read more

Quick Clouds Vape - 30ml of Thunderstruck and 100ml of Pink Cow, house juice @ High Voltage. Super bomb. - Vape Shops Near Me - Aurora, Colorado

The folks at High-Voltage have been great to us. We came here after multiple tries at a few different specialist stores - their location is perfect for us, they have a huge selection of flavors they mix in-house, and their staff is extremely knowledgeable and friendly. Pat was especially helpful to us and really hooked us up with freebies to get our friend started on the path to healthier lungs... We won't be shopping anywhere else for our e-cig needs. Thanks guys, you are all wonderful. read more

Friendly and knowledgeable staff. Good prices on juice. I always get the same juice, and EVERY time it tastes different. Recently I got a 100ml bottle and it's so far off what it normally is, kind of disappointed. I wish they had a better method to mixing the juice. Sometimes it's really good, last time it was terrible. read more

Great inventory of products at low prices. I was a regular at Vapor Lake for about 8 months, purchasing mostly hardware, before someone at work told me about High Voltage Vapes. I found the juices had better taste and provide more vapor. Before I discovered this store I used to order most my juices from Volcano E-cigs but haven't ordered from them since. It's not that HVV juices are better than Volcano E-cigs juices, it because HVV saves me money. Also I want to comment on another review. Increasing nicotine content will change the taste. I recommend 12 mg (Volcano E-cigs calls this "Full Flavor" ) or lower. Overall this is the best vape store I've patronized. This market is fairly new so the bar is set pretty low. However, HVV is giant step forward in locally owned vape stores. read more

Great place always so helpful. You can ask them anything. Prices are reasonable and they have a ton of flavors.

This was my first time in this store. It was my first time buying a vaping system as well. There were three employees there and all were very friendly and very knowledgeable. Being a noob, and having only done online research, these folks were immensely helpful. They explained all my options, how everything worked, and had so many different types of liquids to try. I will definitely only shop here for now on. Thanks you all!! read more

the workers here are really friendly and always very welcoming! I would definitely recommend coming to this vape shop if you're in the area

I have been to other vape shops and high voltage is by far my favorite. All the guys there are nothing but professional, extremely kind and patient. I had a problem with a vape that I bought, Eric tried to get it to work and ended up replacing the unit for me. Their prices beat all in town. read more

This place is great. I've tried other shops and none compare. The juice they offer is awesome and extensive. Prices are very good for what you get. Staff is very knowledgeable about products and will help you pick out juice if unsure. Highly recommended giving this place a try. read more

It always sucks going into a new shop and not knowing their juices, but the guys at high voltage were really helpful and hooked me up with some good stuff I've never tried before. The dudes that were working there, Jarrett and Jacob were chill af too. Very cool guys, chill atmosphere, and pretty competitive prices. I'd highly recommend dropping by the shop and grabbing a bottle of, "Sweet Leaf." read more

Been hitting this shop up for a few months now and im enjoying the tasty juice and the folk's there are pretty nice