Do not get blood work done at this location . No one working the window and they make you sign in…read morewith a kiosk . They then give you the option to wait outside which I did then they called me in early only to make me wait another 40 mins . The staff basically just ignores any attempt to get help .

I just had the most amazing experience at Quest! I am a tough stick...so when I was told I had to…read moreget some last-minute bloodwork done, I started chugging water and panicking...My experience is usually bruises, poking around...I live in fear of a nerve being hit, and of having to apologize endlessly for my fickle veins. With that in mind, I walked into Quest and completed the sign-in process at the kiosk. Simple and quick. Was told I could be seen in 5 minutes...panic intensifying...and to my slight dismay I was called in in 5 minutes! I immediately told Sarai I was a tough stick...and she responded, "Well you're in good hands...my specialty is infants!" Music to my ears, and so reassuring. I immediately felt better. She was so warm and funny; her vibe would have put me at ease even if she didn't have the qualifications (which she did). You know how you can tell when someone loves their job? And you know you're in the right place? That's how Sarai made me feel, and it totally turned my day around. She asked me for permission to check my other arm, and warned me of the expected pinches and pokes as she went through the process - just perfect etiquette of respect for body and boundaries. She kept me informed of her observations throughout the whole process too, which really helped me feel aware and in control. The whole process took less than five minutes and was painless. She also told me what to tell phlebotomists in the future - my veins are okay, just small, so I should request a pediatric/butterfly needle (maybe this info can help someone else). Just a perfect experience that turned my day around (maybe my life, lol, now that I know to request the kids' needle!). I feel bad for the people who had bad experiences here...but if you go to Quest and are lucky enough to get Sarai (I wish I could remember the coworker she also said was good with tough veins!) trust that you're in good hands, literally. God bless

Nope. Never again. Since they closed their local office, had to travel the same amount of distance…read moreas my local doctor whose office also draws blood. Will just go there next time. Quests is not concerned with retaining people so the past three times, the quality of the techs has plummeted. This last person had all the charm and courteousness of a stampeding elephant.

This business abandoned Marlborough. They have OUTSTANDIND phlebotomists, but are no longer easy to…read moreaccess. Their Marlborough office no longer takes local clients. They send you to a lab on the other side of Northboro. Will NOT use unless they open a Marlborough lab.

I have had a terrible experience with this practice repeatedly in terms of wait time and rude…read morestaff. The worst part is that there is no doctor ever at the facility. Never going back!

Nice ladies of both the nurse and provider. Gave a quick and accurate assessment of my condition…read moreand gave me a prescription for it.

True professionals owner is a very knowledgeable person and his people very professional and do a…read moregreat job for installation and clean-up. Reasonable pricing. Highly recommended

If you're looking for a Radon mitigation solution, look NO further! If you're reading this it means…read moreyou're searching for a company to install a system to regulate the radon in your basement. These guys are the best, forget about the rest!

The lady told me she was doing business, I must to pay $50 for the test otherwise I should go to…read moreUMASS, even if I told her my insurance should cover the cost because I have reached the limit of out of pocket. I had been there for many times and paid all the money. Why were they so mean to a patient.

Today I went in for a urine test, April 15th 2024 at 10:30. The woman there seemed nice, she…read moreexplained where to leave my sample very fast. I knocked to clarify before I left the sample. No answer. I asked her coworker in the room near the restroom and she gladly explained it to me. The woman who handled my test came out to her while I was in the bathroom and said "I'm so sorry, she seemed to know what I was talking about....im not going to carry patients to the bathroom..." and laughter. If you choose to talk bad about a patient in a professional setting, do it where they can't hear you. I chose to ask because I didn't want to leave an unopened urine sample on the bathroom sink, but was met with unprofessional means. Please speak to this woman, she should not be saying those things in earshot, making patients feel stupid.