Not friendly at all. Few times I've been here, the person drawing my blood was very unapproachable and almost rude. Also, book your appointment ahead online, so hopefully you won't have to wait long. Blood draw was somewhat quick and not very painful with my most recent visit. And no major bruising from it but a family member who went here had terrible bruising on their arm from one of the phlebotomist drawing their blood at this location. Also, it does not seem very organized in terms of how they collect your blood. Seems like they could easily mix things up, lose something, or misplace important info or not take precautions with discarding things. It really is hit or miss here. read more

Whoever was working Tuesday August 4th 2026 between 2 and 3 pm- The woman who drew my blood jabbed my arm and then wiggled it around until she found a vein. It hurt so freakin bad and I am chronically ill so I get lab work done very frequently. I have NEVER had a phlebotomist do that to me. It's days later and my arm still hurts and the bruise is horrible. Like I said, I get bloodwork often- i've probably done lab work a hundred times . I know bruising happens. But the person that thinks it's okay to do this needs to be addressed. I liked this location a lot until this happened, so I'm pretty disappointed. My past times here have been very pleasant so I am upset that I received such terrible care. read more

Quest Diagnostics - Laboratory Testing Near Me - South Pasadena, Florida

Jamara was excellent! She was kind and was very gentle with my vein. would definitely choose her when I need blood drawn again. Thanks Jamara!! read more

The one time I wanted a company to ask me to respond to a survey they didn't ask me to. So I must recognize April at the Pasadena location for quest diagnostics. It was a tough situation with being shorthanded and computer issues, but I appreciate the way they handled it. They explain to everybody with the situation is assured us they would take care of us as soon as possible, which they did well maintaining a positive attitude. I have very thin veins and always have problems getting blood drawn. April reassured me that I was in good hands. She was right! She was quick, efficient and successful in the first try! Thank you, April for taking good care of me read more

First time I went to this office and Im so glad I did!! The girl who drew my blood was friendly and did an excellent job!! Most ppl have a hard time finding my veins. She got it on the 1st try. Kudos!!! I will come back here for my future lab work. Thank you! read more

I checked in at 8:25a for an 8:30a appointment . The waiting room was already really crowded so I thought I'd have to wait quite a bit. I sat down for maybe 1 minute and my name was called. I was out by 8:37a! So quick and easy. Very efficient! read more

I had routine labs drawn at this facility and was charged $60 at the time of lab draw for a lipid panel and b12 test. Two weeks after the initial blood draw I received notification I was being charged $22 MORE for services not covered by my insurance. I had these labs drawn at another St.Pete Quest location 3 months prior with no out of pocket charges or issues with insurance. No changes to my insurance, yet I'm charge $80+ for 2 routine tests? I will be reporting Quest to my insurance company for balance billing! 0/5 stars read more

Very crappy. Arrived 1 minute late due to construction and traffic and had to reschedule the appointment. Maybe put in a notification telling people that the whole parking lot is closed and under construction. If I could give -5 stars I would this place is very unprofessional and does not communicate or care about the patients read more

Easy in, easy out. Showed up at 10:15 for a 10:30 appointment, barely had time to finish the electronic check-in when they called me back to draw 4 vials of blood. Was out the door at 10:40am read more

I took my wife to the 6800 Gulfport Blvd S Ste 115 South Pasadena, FL 33707 location, which was remodeled. We were there early for a 7:30 am appointment. The lady who was going to be drawing my wifes blood came out to get us. I said boy this place has changed a lot without even acknowledging my small talk she said go into room 1. I thought that was rude, but I'll give her the benefit of the doubt. Nope she was very straight forward, (almost militant) nothing but business like we were bothering her. Her attitude was unpleasant during the whole experience and then she hurt my wife twice, once when putting the rubber band around her arm that she let out a screech and then when she jabbed the needle into her arm, which was sore for the rest of the day especially when she tried to stretch her arm out. My wife sees many doctors throughout the year for many years due to health problems, so she is used to having her blood drawn many times a year without being hurt. just poor bedside manner. This person needs to be retrained for taking blood and also for bedside manner or moved to a desk job. read more

Trina was rude. She cut me off and wouldn't let me speak then denied me to get my mono testing without giving me a few moments to problem solve. I almost asked for another provider but I already waited 2 hours. I'll go to a different facility next time read more

I made an appointment for after 10 am. The check-in was efficient but the waiting room still quite full. After half an hour, I was called in for the blood draw. My tech was Michaela Sandoval and she was downright rude. I had my doctor's order attached to an email. She gave me her email address and then shooed me out of her office as if I was a nuisance. I tried to send the email outside her office but she followed me out and forced me to sit in the nearly empty waiting area for another ten minutes. She was awful. One of the most brusque individuals in HC that I have ever encountered. AVOID. read more

This is my 2nd visit, check in was easy through an electronic tablet, short wait when you have an appointment and the staff is professional and helpful. The waiting area and clean and modern, nicely updated. I give this location only 4 out of 5 stars for there is one person at this location that is not the best at drawing blood and left my friend's arm with a huge bruise. I like the quality of work that has been done with me;hence, I am returning to this location. read more

While I had a very quick and efficient blood draw today, it was a little too quick. The phlebotomist was pretty rough and I ended up bleeding quite a bit in my bandaid and I had a really bad bruise/lump at my vein. This has never happened to me bf and I've had my blood drawn many many times. I would not go back to this place. read more

Quest Diagnostics - Laboratory Testing Near Me - South Pasadena, Florida

Overall a very positive experience. Ask for Emely. She is awesome. Great customer interaction and gentle with the poke. I easily got an appointment and was seen at the time it was for. I recommend having a person rather than just tablets in the reception area. I recommend this location highly. read more

This place is terrible. I made an appointment for 9:45am. Upon arrival I checked in using my iPhone at 9:44am I went to the door and after having to wait in a line for a lady to check the temp on my head I was allowed into the facility. I looked on their electronic board to see when my name would be called. At that moment it said 30 minutes. Are you kidding me; what is the purpose of setting an appointment? Bunch of liars! So I had to go back out to my car because all the seats inside were taken and wait. I will never use them again. Labcorp just won my business. read more

Go early if you don't have an appointment. They get busy quick! That being said, they are very efficient at this location. I waited maybe 15 or so minutes before being called back. After having the blood drawn, I had a vasovagal reaction where I felt nauseous, lightheaded, and hot. (This is just how my body reacts - nothing against the phlebotomist.) Natasha (and Vicki?) were amazing and so kind to me. They got me water and helped me to a recliner to lay down for a bit. Despite how busy they were they kept checking on me to make sure I was okay. I definitely recommend them to anyone who has trouble with having blood work done. read more

Rude staff with bad attitudes. Understaffed location. Long wait times. Will go elsewhere next time.

Was very impressed with the service at this location today. Did not have an appointment as needed fasting blood work done ASAP. Planned on spending at least an hour or so waiting as have had to do with other labs when you do not have an appointment. The self service checkin was self explainatory. Immediately it showed on the screen how long the wait would be. It started out at 48 min and we were called at 12 min. The phlebotomist had all of the information she needed, very professional and pleasant. We were out in less than 45 minutes from the time we walked in. read more

This facility has recently gone through renovations to supposedly make things better and more efficient! Well too bad they forgot to tell the workers that! This place is a joke you sign in and sit down to wait for your name to be called, which shows on a screen the order you will be called back! I guess to make it look like they have short wait times but all they do is take you back and check your orders and send you back out to wait again but your name is not on the screen anymore so your wait can be long! Then when you finally get called back and ask if you owe for this service they won't tell you they say ask your insurance company! Not a pleasant place and inadequate service! Go somewhere else! read more

Very clean and organized. Super nice nurse very helpful and easy . Getting blood work . No appointment and in and out in 15 min

Barely earn one star. I always make an appt. but it really doesn't matter I have to go to the desk and tell them I have an appt. only to be told Im next. The blood draw is fine but the last two times there they didn't send all the labs ordered. Calling them you always get a long message, ask you to leave a message and then the mailbox is full. Very frustrating and disorganized. Never again. Not worth the aggravation. read more

Had to go in for some routine lab tests. Well, here's the tip of your lifetime! Go right before the holidays! There wasn't a single customer in there, but me! I was in and out in 15 minutes and the staff was so bored, they doted all over me! I loved it! Plus Quest is a Six Sigma lab (meaning they get quality right 99.999% of the time), so I trust their process and products. You can schedule appointments online via an iPhone app and also get your results on your phone! I just love electronic health records! read more

I came in to this center because the two locations by my house were closed due to "the roof caving in" and another interesting excuse. When I walked in the two women (and that's being polite) glared at me while they continue to talk inappropriately about a patient who had just called in to ask about labs. These two women continued to trash talk patients the entire time I was in waiting to drop off my tests (which took 45min) (TO DROP OFF A BAG) thy couldn't give me any answers to questions I had instead they blew me off rudely and continue to ignore patients trying to check in while they bad mouthed the patient who had previously called about her tests. Oh I forgot to mention how incredibly filthy this facility was. I will never have my tests done here again because they ended up losing them and I had to retake them anyway. A terrible experience and will be reporting to the BBB read more

Just didn't have the 1-1/2 star visit prevalent in Yelp. Scheduled appointment on line, checked in at kiosk, called to back moments later before my appointment time. The technician was friendly and personable and apologized for slight delay in loading computer orders that were unnecessarily separate as entered by my doctor's office. A skillful poke and a few minutes later, I was out of there. No problem coming back to this location. read more

I took my daughter in for blood work. The person drawing her blood was short to the point of being rude. The place was a mess because they were remodeling and the electric flicked off as my daughter was having her last vial filled. The lady drawing her blood curtly said, "You can go.." and threw the vial into a pile with the rest of the filled vials she had taken. She turned and walked away to go solve the electric problem. All of the blood and paperwork was left out unattended. So we left without so much as a goodbye or thank you...or a receipt. Hopefully the tests will make it back to the pediatrician. I've been to other Quest locations and had a great experience. It seems like the workers at this location are disgruntled and I wouldn't go back. read more

By all means, get an appointment. They say they welcome walk-ins, but the wait is long. I had an appointment, and, after checking in, my name was first on the electronic board, and it gave an estimated wait time of 2 minutes. I had to wait over a half your to be seen, despite the apptmt. They took one person ahead of me, and this client had been listed further down on the board. When I asked the person at the desk why I was waiting, she told me to sit down and I would be called soon (NOT!). They then call another person who was well below me, and inquired more loudly. It turns out there was no communication between the front desk and the staff. How can this be? If you only do one thing, and do it all day, you should get it right. I complained to the phlebotomist about the process, and she said it was not a problem, because it was not like I had to wait 2 hours. Apparently this is their standard. Staff were complaining to each other about someone who was manipulating the check-in process so she could get a raise. Place is chaotic with unmotivated staff I will not go back there. read more

I went to the South Pasadena Florida for blood work. I had tried to call multiple times the day before to check if my doctor had faxed over labs, but there is no receptionist. So on Saturday morning, I checked in on an IPAD because there was no receptionist. The phlebotomist called me back, he had no orders or information on me because there is no receptionist. He was polite and professional, however, corporate has decided that it can't pay someone 10 whole dollars an hour to answer phones, so I wasted my time waiting and I wasted the phlebotomists time when he could have been taking care of patients who had orders. But none of this was known ahead of time because there was no receptionist. Do you think maybe you could invest more in patient satisfaction than your CEO's bank account and pay someone 10 whole dollars an hour to answer phones and check people in. While the phlebotomist had good customer service skills, your corporate obviously does not. read more

Gulfport FL location is TERRIBLE. Ridiculously lazy staff arguing and yelling through the office, faulty check in system, rude phlebotomists, and dirty bathrooms. One bright spot is the Latina phlebotomist who attended to my husband. She needs to get a job someplace worthy of her. The others are woefully unprofessional. I not only will never be back to THIS location, I'll not use another Quest because of today's experience. read more

I have to go here due to my insurance coverage. I've been twice. Each time, early in the day with an appointment I've had to wait at least one half hour. The blood draw was fine. read more

I had an appointment and sat there while all these walk ins went in before me which was over an hour by the way so much for making an appointment! When I asked why I had not been seen yet, i was treated very rudely and told to sit down! The woman that helped me told me she needed my credit card because this was the new protocol and when I told her I had insurance and did not have a co-pay she said not to worry because either way I would receive a bill and nothing would come out of my checking account without my approval first.... well that wasn't true because they withdrew $47 out of my account today! The place is filthy and I am disappointed in myself that I let several people treat me this way and didn't leave this hell hole immediately!! I' m contacting BBB! And also I have never ever gone on any social media and said anything negative about any place of business however this was so bad and frankly so dangerous I felt compelled to speak out! read more

The person that drew my blood, has very poor training. She randomly placed the needle into my arm without feeling for a vein or putting the usual rubber strap around my arm. I didn't think anything of it at the time, since I was so nervous about the needle. She completely missed it, but didn't stop, she drew the blood, which was extremely painful and caused a major dark purple bruise that wraps all around my arm. This is day 4 after visiting this place for just a routine blood work order and my bruise is still as large as day one. Where she injected the needle hurts to the touch. This is not normal and I would advice to stay away from this location. I've never in my life experience such poor work ethics. I don't really think she cared and she will most likely continue to hurt others if she is not sent back to training. I have contacted their corporate office about this and I do hope they get back to me. It is unacceptable that I have to walk around hiding my arm and feeling injured from such a simple procedure. read more