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    Quest Diagnostics

    1.8 (5 reviews)
    Closed 7:00 am - 4:00 pm

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    5 years ago

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    Adventist Health Reedley

    Adventist Health Reedley

    2.8
    (20 reviews)
    0.4 mi

    I am deaf. I have my sister with me for a reason I need to get interpreting. When Dr. Doctor ask me…read moreagain, I want to explain to him, but he asks me again, and I do not finish describing him to him all that I want to explain to him. So I wait my blood test, test and make the ultrasound of my baby, but I am confused about the ultrasound about the organ. It has almost gotten to the point where I am pissed off and I want to ask them again. During the next four hours, I will make my pains worse. It feels like you aren't nice to me. The wait with doing long all day makes me worry and stressed because I am 15 weeks pregnant! I decided leave to hospital long time but I have worse pain my stomach! Please you need teams turn doing on people line!

    I cannot overstate the poor quality of care my family member received at Adventist Health Reedley…read more She arrived with clear stroke symptoms-- including altered mental status and slurred speech, among other symptoms. Although her CT and MRI were inconclusive, the care team should have treated the patient and her symptoms. Instead, multiple doctors failed to perform proper assessments or provide the care she urgently needed. The team typecast my family member as experiencing withdrawal symptoms--an assumption that was not only incorrect, but offensive and dangerous. This judgment overshadowed objective clinical signs and delayed appropriate care. What made this even more alarming is that her baseline is one of full independence--she's sharp and active. Her state of mind was a dramatic change from her norm, and we made that clear repeatedly, only to be dismissed. My family--3 of us healthcare professionals--stated over and over that she needed specialty care and testing that Adventist Reedley couldn't provide. We even arranged a transfer to a hospital in Bakersfield, but Reedley failed to send the necessary paperwork. While the team claimed the receiving hospital wasn't responding, our Bakersfield contact confirmed that Reedley's improper paperwork was the reason the transfer wasn't happening. We made the difficult decision to take my family member out of the Adventist Health Reedley ED, against medical advice, and drove her ourselves to Kaweah Health in Visalia. Thank God we did--she did have a stroke, confirmed by the amazing care team at Kaweah and finally received the proper, timely care she deserved. To the ED team at Reedley: DO BETTER. Listen to families. Treat the patient, take symptoms seriously. Recognize your limitations. Lives depend on it. To anyone considering this hospital: be cautious. While they may be able to handle basic cases or simple infections, this is not the place for anything complex. What we experienced was not just a medical oversight--it was a systemic failure. We were there for nearly two days and were denied appropriate care by multiple providers. A culture of safety starts from the top, and this hospital does not have that culture. The bottom line is this: they missed a stroke. That is an extremely serious failure--and mistakes like this cost lives. Thank God for Kaweah Health; and thank God we have the medical experience and background to be able to advocate for our loved ones.

    Adventist Health Medical Office

    Adventist Health Medical Office

    2.0
    (21 reviews)
    0.5 mi

    Update: After ONE month finally got a call back to make a…read moreappointment, went in next day she got the MRI , was told the dr would receive them in one or two days. Two weeks later dr called asked why she has not got mri done. Dr stated that they requested the dvd a few times with no response from the hospital, so we called Reedley mri department they are telling the dr one fax number telling me a different fax number and showing on the internet a different number and none of the numbers are where my request needs to be sent too. Now I'm going to pick up the disk and mail it myself because Adventist can't get organized on many different levels. It's really sad to see my local hospital become this. And still no return calls from any one in management or administration, all I see from Adventist is no empathy or care of the people coming in looking for care when they need it the most

    Finding my doctor at this office was a blessing after moving to Reedley. I have never had a bad…read moreexperience what so ever in the years I've received super good care from this office. I have a few health issues and Dr. Rubio always spends time communicates what he thinks we should do. I've had labs drawn on site which is convenient too. If I'm sick it's always a relief knowing I can get an appointment quickly. With that said I moved 45 minutes away and will still come here it's worth the quality of care both myself and partner get from this office and Dr. Rubio.

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    Quest Diagnostics - laboratorytesting - Updated July 2026

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