This place lost my urine test results and provide nobody to speak to by phone. Very upset.

I had an appointment at 1250 and they didn't call me in until 120. I was late for my next appointment. A bit frustrating.

Been to many quests and this location gave me the best experience. I walked in, and an employee was helping multiple customers with the kiosk. Woman you took my test and checked me in was great. I was in and out within 10 minutes. read more

The worst, week and a half still no results from bloodwork and my surgery has been canceled goes to show you need to have your blood work done at the facility. You're having a procedure would never go back to Quest Diagnostics again. read more

How far behind this place is a literall joke. i would highly recommend not coming here... my appointment was ar 11:10 they had me come 10 minutes early. it is now 11:50 and I still haven't been called. read more

Be careful when you book a preemployment drug test here. When you select the test and hit schedule the screen you get to "first" says they open at 7:30, you know it is only done by walk-in so you think you are all set right? WRONG. I was there at 7:30, they didn't have anyone waiting and they said "sorry we don't do drug screening until 8:30". Apparently you have to go to the next screen to find this out, but there is no reason to go to the next screen. Nice. They hung around doing nothing while I sat here writing this review. I asked to speak to a manager and they allegedly sent the manager my phone number, so far no call. To make matters worse, this is a retest because they screwed up the first test by not sealing the sample container properly. Have your employer find another testing company. read more

Place was impossible to find. Address says it's on a popular highway but it's not. It's on a side street with no signage at the highway. I drove around 30 minutes to find it. Called for help and no answer. Got to my appointment and the place was a zoo. People waiting everywhere, small reception area, short staffed, told everyone waiting that they were 20-30 minutes behind on appointments and it was only 9am. How do you lose a half hour so quickly in the day? Then I was told that since I was 10 minutes late they cancelled my appointment and I needed to completely rebook. Worst lab experience ever and my Doctor who sent me here is going to hear about it. He needs to send his patients somewhere better. This was a 100% horrible experience. While lost called to get directions but voicemail, no human, no help. Others posted the place is hidden and hard to find. Perhaps add that to the voicemail if no one is there to andswer the phone. On the good news Front my tech Arlene was exceptional. read more

Quick & easy... no wait and staff was very friendly. Just make sure you pay attention as it's a little hidden.

Are they kidding?? They are asking for a second review?? Worst place I have EVER had lab work done! Made an appointment on line for date, time and location, which was confirmed! and when I arrived, lab was closed! With a sign that they had been closed since March! (2020-pandemic-but I was able to make appt??? for July??) Connected with Cohasset, MA location to which I had my MD fax over order. They didn't have it! Got order faxed again! Then had the labs taken. Guess what!! NEVER received at my physician's office! Requested TWO more times that results be sent! NEVER happened! Saw my doctor on 6/20/21. No labs received from Qwest. You totally SUCK! And your phlebotomist stabbed me so many times in BOTH arms that I had bruises for days. Worst experience I have ever gone through to get labs done from appt issue and beyond. Disgusted that you deem yourselves health care providers. Scam organization. Profit over professionalism. read more

This location is convenient, the lab technicians are very nice and there's plenty of free parking. I have been to this location a few times. Now the cons.. One drawback is Quest has set up an automated voice mail system so you cannot access a live human for any questions about testing prep and fasting procedures. Also, at this location, most of the phlebotomists are not skilled at taking blood from someone with small/ difficult veins. They said they do not have many butterfly needles on hand but grudgingly used one on me (lol, I kept thinking: Should I have brought my own butterfly needle to a lab?! How is their lack of proper inventory the patient's fault?!). One of the nurses said she kept extra butterfly needles in her car and I kept thinking I am pretty sure I don't want to use a needle from someone's car. Quest should stock the lab better, make the voice mail system have access to an operator and provide better training for phlebomotists regarding the process for taking blood from patients with small, deep or difficult veins. read more