DO NOT GO TO THIS LOCATION. I had a 10:10 appointment and still wasn't called at 10:45. How are you…read morerunning that far behind in the morning?? People have lives. I had to step outside for a call and was watching the board to see when I was next. I go in 2 minutes later and they claim they called me multiple times and I wasn't there and refused to see me even tho I had waited 40 minutes at that point. A fucking joke!!

The people who work there are top notch. They never miss. I have never had a bruise. I will go back…read moreany time to get my tests done.

I came here early on a Tuesday morning. These are pretty well run places, you do most things…read morethrough the app you sign up if you get a time and then you come and wait. I was early for my appointment, but they saw me as the next person anyway, which was really nice. The people who were care very nice. Parking is very easy.

Gina @ Patient Service Center on Niagara St. Is the best and most phenomenal lab tech. I've been…read morecame across. I've been probed...poked and pinned a numerous amount of times throughout but this was the best quick painless most efficient experience I've had ever. Flowers for Gina.

I was very satisfied with the care given by the PA. She was competent and caring. Very unusual for…read morethe urgent cares in this area. HOWEVER, They illegally collected a copay from me that I've been trying to get back for 3 months now. I'm sure this is a common practice after reading some of the reviews. I've repeatedly called their billing dept and have been given the same BS story every time. Now I'm reporting them for illegal practices to everyone I can. And have reported them for Medicare fraud. This is not a small provider. They have 153 ?? Locations all over the country. I wonder how many billions of dollars they've ripped off the country. They need to be held accountable! So if you've ever had a similar experience please report them! They deserve 0 stars but they made me put in something.. smh

We are very satisfied by the quality of care we have received at the facility…read more The problem is that they charged our credit card for services that have been paid by our insurance company (which I had reversed since it was not authorized). In addition, we get bills monthly for that amount, which was more than the actual visit charge. I have called multiple times and can't seem to get it corrected.

Great phlebotomist!!!! These people definitely know how to draw blood. Everyone here is…read moreprofessional, helpful, and I never have to wait long! No appointment needed!

I just walked out before having my blood taken because that woman was unbelievably rude. I have…read morenever been spoken to like that. I walked out because there was no way I was going to let her come near me with a needle. I'm certain that if someone overheard her speak to me, she would have been fired on the spot. I will NEVER go to that location again, which is unfortunate because it's the nearest to my house.

I had an appointment today for blood work and I had my cardiologist fax the rx to them 2 months…read moreprior and then 2 days prior. When I arrived at my appointment Quest claims they never got the faxes. So I called ECMc to have it faxes again. After sitting there an hour the staff tried to tell me faxes take hours!! What a joke. They need the get their fax machine replaced or their service updated because se it should only take 30 seconds. Now the RX is going to be sent by snail mail and when I asked if I will receive it before my next appointment with the cardiologist she says "I don't know....I don't control the Postal Service‼

Always busy. But the workers are very nice and do a great job drawing my blood. Usually at other…read moreplaces I get stuck multiple times before they find the butterfly. They remind people to sign in and sometimes people don't do it and sit there then complain that I'm going before them even tho I signed in when I got there. I mean you can put a sign in their face and they still won't follow directions.

PROFESSIONAL,courtesy,kind,patient, humble and thorough!…read moreThat was my experience today(11/21/25) with Kina(Key-nah). I can't say much more about her because I think I already did! lol. She is EXACTLY what you want as a phlebotomist and employee. Please keep people like her gainfully employed. I believe reviews are extremely important for the employer, employee and patient. There is ABSOLUTELY nothing to change about my experience today. I must also add her knowledge educated me of which I appreciated. Acknowledgement of her and her service, abilities and care I hope don't go unnoticed. She reminded me of like a mother hen :) Kina makes me a believer to refer others to her and this location (3620 Sheridan drive). Believe me any further test at Quest will be at this location! THANK YOU KINA!!!!

Ryan is punctual, detailed and brilliant. He did a full home inspection and radon testing. He took…read moretime not just to inspect but also give a brief tutorial on homeownership. The whole inspection took more than 3.5 hours which speaks of his effort and details he looks into. Absolute value for money.

Ryan is exceptional. Friendly, pay attention to detail, makes solid recommendations that are…read morewarranted and very thorough. Very reasonably priced too! We were more than happy not only with his work but the timeliness as well as the details and photos in his report ...that we received just a couple hours later! Highly recommend.

The Buffalo Medical corridor is an amazing resource for patients requiring specialized care…read more We take advantage of the ophthalmology department here at Buffalo Medical Group.

Lyndsie- the phlebotomist at Transit Road location is amazing. Her skill set and technique makes…read moreher one of the best phlebotomist I have ever had. I am not an easy "stick". Lyndsie makes it look easy. She is knowledgeable, well trained in her skill and very relaxed and pleasant to be around. I hope BMG recognizes just how amazing she is.