We stayed here from from Aug. 5 to Aug. 8 and were terribly disappointed. The morning of the 6th, I got up, went to the washroom and there was water all over the floor. The toilet had been leaking all night and would not flush. Told my husband and he said he would have a shower and let the front desk know. He was in the shower about 2 minutes and NO HOT WATER! I called the front desk and explained our situation and said we were trying to get ready for a wedding that day, and that we needed another room immediately. The cleaning lady that works weekends was extremely kind to us and said that she had reported that Room 12 had these problems weeks prior to our arrival and should have never been rented out. We moved to Room 4. We moved all of our luggage (there was a lot) and the contents of our fridge to discover the fridge in Room 4 did not work. They had my husband put the fridge on a cart from Room 12 and roll it to Room 4 (doing this while trying to get ready for a wedding, extremely stressful). Once that was done, we loaded the fridge once again with our food and got ready and went to the wedding. The next morning we discovered that fridge had quit working as well (not sure if it was due to the move), and we lost all of our food. That evening around 8:00 pm, we received a knock on the door. There were construction workers outside and they said they had rented Room 4 and they showed my husband the paperwork as proof. The motel never organized with them that they had moved us. We complained when we left but the owners were nowhere around, we never saw them. We asked to be compensated for our stay. They didn't charge us tax which did not even cover the food we lost.
The reason we booked at this motel was for the location and due to the fact that they had a restaurant attached. We were disappointed to find out the restaurant closes at 3:00 pm on weekends read more
