Great day. Teeth cleaned and ready to go. No fuss. Just great coverage. Definitely recommend for future visits. read more

Quanli Dong, DDS - Cosmetic Dentists Near Me - Daly City, California

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Not sure why my original review was deleted but I'm going to repost it. And if it gets deleted again, I'm gonna repost it and so forth. We've come here for cleaning and other procedures. I would like everyone to know the receptionist here (and other reviews have also mentioned her) is unprofessional and believes she has the only say regardless of insurance or the clients that come here. I don't know where her audacity comes from but she has numerously lied to us about cost and had cancelled appts. with little or no notice. I've witnessed staff not changing gloves going from one patient to another. BEWARE, I also believe she takes advantage of people on Denti-Cal. It's not ok to take advantage of underserved people, I can only say Karma is a bee-itch! read more

Quanli Dong, DDS - Avoid this place at all cost! - Cosmetic Dentists Near Me - Daly City, California

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Honestly, this dental clinic gave me mixed feelings. On the positive side, some of the younger female dentists are kind and professional, and the dental assistants are polite and respectful, which I really appreciated. However, some experiences made me uncomfortable. The Spanish-speaking staff member did not explain things clearly, and after scheduling an appointment they often called to change it, sometimes even to the very next day. This felt disorganized and inconvenient. What really concerned me was that before I even finished the treatments covered by insurance they were already pushing me to schedule major procedures that I would have to pay for myself. Without giving me enough time to consider they urged me to come back the next day for these costly treatments. This created a strong sense of pressure, almost like I was just money on the chopping board. These procedures involve significant amounts of money not covered by insurance, so I felt unprepared and overwhelmed. Not everyone has the funds readily available, and honestly, nobody likes being asked to visit a dentist twice in the same week as if time can always be rearranged so easily. From my perspective it seems like the owner of the clinic may be behind this push to generate more business. I have never experienced a situation where a dentist or any doctor schedules such large treatments for the very next day. It felt unusual and inconsiderate. Overall, while the staff are generally polite, the way treatments were rushed and pushed without proper consent felt unethical and lacking concern for the patient's needs. read more

Dr. Dong is my favorite and most trusted dentist. She is highly professional and cares for her patients as if we were family. I feel completely at ease knowing I'm in her hands -- I've had several implants and crowns done with her, and they are absolutely perfect. Even when she gave the anesthetic shots, it barely hurt! The front desk team, Vicky and Marlin, are as wonderful as they always are -- reliable, efficient, and welcoming. I couldn't ask for a better dental office. read more

Dr Dong was great, and very professional. The appointment was on time and all the equipment is state of the art. Quick and thorough teeth cleaning. All the staff are very nice too. read more

Not professional at all. They claimed my insurance for a deep cleaning, but what I received was nowhere close to that. The dentist spent barely 5 to 10 minutes lightly touching my teeth--definitely not a proper deep cleaning. It felt more like a quick, superficial polish. Very disappointing and dishonest. Be careful if you're considering this place. read more

Don't go here. The front office staff is rude. Very unprofessional. The staff told me if I don't like their service I can go find another office. What kind of staff would tell you to go somewhere else. The front office staff that was rude is Marlene. read more

Great and awesome people at this dentist! Highly recommend this place they have awesome customer service. My first visit and the front desk lady Marlene was able to help me out with insurance and she helped me get seen by an endodontist very fast. I was struggling to find one that's covered by my insurance and she did everything for me and she got me an appointment the same day to be seen when I called them. After months of struggling with a root canal they were able to help me and also get a crown on my tooth thanks you dentist quanli dong! read more

I was ambivalent about going....because of some mediocre reviews and because Im using MediCal after having been laid off I was SO PLEASANTLY SURPRISED by the quality and care. Really great dentist care. Kind caring staff...both receptionist who was efficient welcoming and kind...really put me at ease...as well as Dental Hygenist ...very kind as well. They seemed to have State if the Art equipment....got xrays done efficently Dr. Dong was great...explained about some work that will require follow up....i was not expecting it to be covered but Receptionist investigated and i was thrilled to hear it will be I have a follow up appt to take care of that Thanks Dr. Dong and Team. So grateful to you all! Great service and talent! Definitely reccomend them. Easy parking as well read more

06.11.25, 10:15 AM - My scheduled Dental Cleaning & Dental X-Ray was at 10:30 AM and accommodated me with Top-Notch Service, Friendliness, and Professionalism starting at 10:15 AM. This is a place where early risers are well rewarded. With an authorized consent form, I will get copies of my dental x-rays and scheduled office pickup of those copies for my personal records for what-if emergency situations. Since I maintain my teeth very well with regular flossing after every meal & publically announcing it, my dental cleaning was less than 30 minutes. Thank U for this AWESOME service in Daly City. read more

Before and after 2013-present. Some updated pics and will be back again to finish my last one (back molar). Vivian Dong, DDS is a sweet and kind hearted dentist that will take good care of you, especially when you need it most. She's very thorough with care and will not cut corners. Her pricing is affordable with or without dental insurance. Just shop around and you'll see for yourself! I just referred my mom for major care so we'll update y'all. read more

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I would like to give the front desk staff, Marlene a big shout out. She is knowledgeable, personable, and thorough with her work. I love that she would give me a photocopy of the referral without me asking. It definitely helped me to track status later. My 90 years mom has been getting dental care here for several years. In general the office is clean, Dr & dental assistants are very nice. read more

Please listen to the reviews. My first appointment here was at 10:30 and the receptionist called me the day before to come in at 9:40. I came in for a consultation and I ended up waiting until 10:50 to be seen. I'm not sure why the receptionist made me come earlier just to be seen an hour later, it was totally a waste of my time for a five minute consultation. As someone who worked at a dental office it was truly upsetting how ignorant the receptionist is of her duties.. She had tried lying to me stating my insurance isn't allowing them to send a pre-estimate for procedures during this month, and I had asked her how much it would be out of pocket she gave me a ridiculous number of $2000. I had to walk out after I asked her a certain question and she couldn't give me an answer. Please avoid this place, they might take advantage of you if you don't know anything about dental. read more

I have been going to Dr. Dong for all sorts of Dental service for many years. Thereason is because she is VERY NICE and has excellent technical skills. My friends who introduced her to me told me that she graduated from Sichuan Medical University in Chengdu, China. I have heard a lot about that University. It is the best Medical University in SIchuan, and its Dental Department is THE best Dental Department of the whole country. Dr. Dong graduated from that university with honor - those ensureed that I have the warentee of the best dental treatment and I feel relaxed and have all the confidence that I am in very good hands. I got an implant from Dr. Dong this year - last Friday is the day I had last service for the implant. I did not feel any pain during the procedure. With the new tooth, I feel so nice and convenient. I am very saitsfied. After the procedure, Dr. Dong also explained to me as how to protect the newly implanted tooth, and how to take care of the whole tooth. because I have very bad teeth problems. She explained to me in detail as how to take care of my teeth. There was one thing that I never understood before in my past visits to other Dentists, but Dr. Dong explained so well that I full understood what she has explained this time. I will follow her instruction and take good care of my teeth. The front desk staff of Dr, Dong's office are all very nice too. The clinic is clean and quite. It felt so nice and cozy. I would recommend Dr. Dong's clinic to all my friends. read more

I went in because of emergency tooth pain and the receptionist was so kind and helpful!! I was able to get my xrays and be seen by the dentist right away. Very friendly office and accepting of new patients. I am so appreciative that they took me in so quickly and ensured that they did not want their patients to be in pain. read more

Not professional. First visit. Three different Dr told me 3 different solutions for my son's cavity. On the second visit, I called 2 times for one prescription. They gave the prescription without taking directions. After I called them, they just wrote down the take amount but still didn't write down how many day's should take so I needed to call the second time. I have been waiting for more than 1 hour for 1 medication. read more

My son has been going to this practice now for three years. The first meeting with exam, x-rays and cleaning only took 22 minutes. I was concerned; but this is my first experience with a Denti-Cal dentist (he's an adult and has special needs). I noticed the little differences. Not a good cleaning, they don't floss the teeth after. Or give tips on how your teeth are and how to take care of them better. No toothbrush or toothpaste gift bag. Not very caring. Then he had a root canal and crown the second year after he was told he had a bad tooth after a cleaning. Now the third cleaning and exam. The cleaning was 12 minutes. Minor cleaning and a little fluoride. No floss. He said the dentist told him he had decay under a cavity (his cavities aren't that old) but no real discussion so I don't know if he had to jump straight to root canal and crown. He said she showed him an x-ray. And again. Root canal and crown. Also noted that they have not completed Periodontal charting that he can remember. In addition; he is medically fragile and not once did they ask if his medical condition has changed, what his meds are... nothing. That's the first thing the hygienist asks me when I go to my dentist. I got a little complacent on this one. I won't let that happen again. Don't go here. I went to the front desk when he told me and they wanted to schedule the appointment. I'm like please explain what they will do and the cost. She said it will all be done in the same appt and his cost is over $700. I said I need to know for what. She said if I went to his insurance benefits I could see what's covered and what's not. Wow. Ok. I want to know what your costs are broken down and what work will be done. She said that the $700 something was for the better crown; that his insurance only covers the cheap one and it isn't good. And then another procedure he needs, his insurance doesn't cover. I just shook my head. He wasn't given options or costs so he and I could decide what crown he could afford. And we still don't know what the other procedure is. I'm shopping for a new dentist and he won't be going in alone anymore. The patient should be given the courtesy of a discussion when you ask questions when it comes to treatment and cost. I watched an old couple waiting for their appointment and the receptionist told them that her physician said she isn't healthy enough for the extraction so they couldn't see her. Why did they just find this out when they showed up for their appt ? The couple didn't speak English. They kept saying Spanish? And she said I don't have anyone here today that speaks Spanish. She kept repeating about the doctor but again not very kind; just to the point so she could move one like with us. She could even have used Google Translate. I almost got up and did. Not a very caring office and they don't have a through and complete process for cleaning and helping you care for your teeth. I've asked in two emails what is the over $700 for. I want a breakdown. I also sent them a screenshot of his benefits; which covers fillings, root canals and crowns. Just because someone has Denti-Cal they should still receive a proper level of care both physical and emotional. He's 30 now and I had always paid for his dental care because I was afraid of this. Shameful. Update: Zero responses to my two emails and a text requesting an explanation of the dental work and associated costs. I just called to cancel the appointment. No questions or discussion. I find them to be dismissive of questions and to be rude during any conversations. read more

Nice place but only 15 minutes lousy cleaning. Can't believed it!! They really know the meaning of "Time is money" is for sure** read more

Great dentistry service, terrible lady at reception (That one lady only, you'll know once you get there). She made me never go back there again by the way she treated me as a new patient with my "difficult" insurance, and made my mom feel terrible about her insurance. read more

I try to avoid the dentist at all cost. I also decided the only way to change is to do things differently. This culminated in a trip to the dentist. WOW - wonderful experience. I even made another appointment. thank you! chris read more

Shortest and least thorough teeth cleaning of my entire life. I've had 2 cleanings here now at 12 month intervals. Neither time did they check pocket depth. I miss my old dentist and their care team. read more

Súper bueno recomendaría a la gente fuera súper buenos doctores ‍ lo atendiéndonosla bien read more

Quanli Dong, DDS - Daly City - Cosmetic Dentists Near Me - Daly City, California

I've been coming here for the past couple of years and I'm happy to say that Dr. Dong is no longer my dentist. I only came here in the first place because my mom was acquainted with Dr. Dong. I don't think she was as bad before the pandemic, but once the covid situation began she basically stopped seeing patients and some other dude does the teeth cleanings now. If you're like me and you just need your biannual teeth cleaning, you'd want the dentist to carry out your appointment assiduously since you only come twice a year. Dr. Dong's teeth cleaning appointments last no longer than 20 minutes. To be fair, I think when I was a busy high school and then later college student, I was so busy that I didn't mind that the appointments were short. But now that the pandemic has hit, their appointments are ridiculously short. My last teeth cleaning on December 4th lasted 9 minutes. I waited longer in their waiting room than in their exam chair. My teeth didn't feel as clean as cleanings I've received here before; they made some easy money off of my appointment that day. I've talked with other people about their dentists and I've learned that it's not normal for dentist appointments to be so short, so I happily switched to a dentist with high reviews and was closer to home. I'm giving 2 stars instead of 1 because I will say that if you're looking for a dentist that will get you in and out of there as quickly as possible, then this is the place! I can see why that would appeal to people in covid-era (shortening your time at the dentist would mean less of a risk of exposure to covid). But I'd rather go to a dentist that does their job properly. Also the extra star is for the front desk lady as all the other reviews refer to, she is nice and does her job nicely too. read more

I was having a terrible toothache ache, I called the office and they didn't hesitate to ask me to come in. I felt like family as soon as I walked in and the staff made me feel like they already knew me and they knew what kind of pain I was in. They took care of like one of their own and I definitely will keep coming back until I have nothing else to be done, maybe I'll come back after everything is done but hopefully just to hang out and say hi to this wonderful people! read more

My father had an appointment there to check on his tooth. He came back really disappointed from this place. Dr. Dong was really rude to him and treated him badly. My father's english is not the best, so when he was speaking, she tells him how am i going to communicate with you when you don't know how to speak english. This is by far the most unprofessional and disrespectful dentist I've seen. Also they are huge liars. They told my father that they don't do root canal, and was tryna convince him to take the tooth out. When my brother called them and asked them if they do root canal, they told him yes they do, when would you like to make an appointment. So when he confronted them about why they told my father that they don't do root canal, they said oh we do it only for specific customers. This is obviously a racist dentist office. read more

My son has been coming here for 2-3yrs now and I decided to become a patient of theirs too. Last week I had an appointment and needed to return 2 days after for a procedure. The only reason I am rating this place this low is because of Marlene, the receptionist. First she told me my insurance would cover the procedure but if I wanted a Porcelain crown then I would have to pay out of pocket. I told her I would call her the next day on what I decided. I called the next day to tell her I'll just take what my insurance is covering because I didnt want to pay out of pocket. But she tells me they dont have the materials for the regular crown and that she's going to have to double check with the Doctor and she'll call me back. Well she NEVER called back and my appointment was the day after. So i called early morning to follow up and guess what she says, THEY DONT HAVE A DOCTOR WHO DOES CROWNS. What a joke right? I asked her which is it, you dont have the materials or theres no Doctor? Like get your stories right. She didnt even plan on calling me to let me know She was cancelling my appointment. I didnt bother arguing with her because she's just a very rude person and isnt helpful. For someone who works as a receptionist, you need training Marlene. Also, Im still waiting for the referral that youre suppose to send to my email. Overall the Doctors and Dental Assistants are professional and provides great service. But Marlene, the front desk, I dont know about her. read more

They were able to schedule me for a first time patient cleaning/x-rays with less than a week's notice! I was also able to come back the next day for a deep cleaning/calculus removal. The staff were very friendly and efficient, and overall the procedures were done effectively and in a timely manner. read more

Avoid this place. Read other reviews. Shady practice of not disclosing transparently the breakdown of costs for what they are treating. The actual care itself is also subpar. Front desk is quite rude. read more

The wait to see a dentist was longer than the cleaning process like 4 mins. They just blew some cold air and pretend to scrape off the plaque. And they have the nerves to make next day appointment to go back for antibiotic mouth wash? Waste of time and they are trying unprofessional. read more

She might very busy and she haven't been patient and not gentle, so disappointed. read more

I would give negative stars if I could. Went here with my child for wisdom removal. They said bone grafting was needed, which added 2k and wasn't covered by insurance. They wanted cash right then, and there were no payments, even though I had two different insurances, and we were already clients for 3 years. When we questioned it, the receptionist suggested we get a second opinion. Also, when we asked why didn't they couldn't catch it sooner. Her response was that a regular dentist won't see it. Um, hmm, who makes referrals for oral surgery to begin with. Straight lied to our faces. I said, " Let's go, We were out of there." So we did get a second opinion, and guess what, bone grafting wasn't needed. Saved 2k going to an honest practice. Stay away from this place. read more

I've been coming here for years and have always felt comfortable in this office. My most recent experience was with Marlene in the front who was very kind and helpful. Dr. Tom was the one who took care of my issue and she was so professional I knew I was in good hands from the way she handled my appointment. Everyone I've dealt with here was very respectful. Thank you to Dr. Quanli Dong for putting together a fantastic dentist office :) read more

Extremely rude, misinformed, unhelpful receptionist. She does not belong there. The assistants are nice. The doctors are nice. The Hispanic (and she told me she is on my first visit and I mention her ethnicity so as not to get her mixed up with someone else) lady at the desk is rude as it is and when I requested to speak with someone else she hung up on me. This is not the first time she gives me the wrong information and I excuse the first mistake as we all make mistakes but mistakes with an attitude are not acceptable. The proper way to handle such a situation is to request the patient to visit the clinic and meet with the dentist in this case, not throw general information in his face which does not even fully agree with what he was told over the phone. Whoever is in charge should either give her a warning or relieve her of her position. Completely unacceptable behavior. read more

If you want to be treated like a number not a person this is the place to Go.... read more

I became a new patient at this clinic not too long ago and so far I'm very satisfied. The staff is very nice, helpful and kind especially Marlene. I had an abstraction done and honestly it only took the doctor 10min to remove 4 wisdom teeth he was quick, careful and very professional. Thank you for your service. read more

I had a great experience with my kids. I love Marlene. She's one of the great workers and the stuff but I had more communication with Marlene. She was one of the best receptionist thank you Marlene, me and my kids. God bless you. read more

This is a great place to take care of your teeth in every situation. The staff Marlene and assistants are very friendly and helpful. They can give you a quick appointment. The doctors are very professional and straightforward. I would highly recommend it to anyone. read more

They are very helpful specially Marlene helped me with scheduling my appointment and my kids appointments

I really need a dental service because the filling on my teeth fell off recently. This clinic is on the San Mateo Medi-Cal provider list. I have been hesitant for a long time because of the reviews on yelp for this clinic. However, other dental clinics are either not accepting new patients or the waiting list is too long. I decided to try this clinic. It turned out to be a very good experience. The front desk is very nice. I went there on Friday to check if they accept new patients. After a short and smooth conversation, the front desk lady helped me to schedule the first appointment for next Monday. That's amazing. Dr. Ton is a kind, gentle, and professional dentist. I believe she is a native English speaker, but she can also speak Cantonese. She helped me with all the filling and deep cleaning. The work she did was very well. The filling is strong and looks good so far. If you want the advice, I will suggest you go there for a look and then make your decision. read more

Quanlidong employees very nice and kind. My entire family are patients of Dr Dong for years. I recently went for my annual dental checkup, and once again very good experience. Referred other friends and don't hear any complaint. Thank you Quanlidong read more