I use this dispo only because they stock a specific product I cannot find at other stores…read more Atmosphere and customer service are poor.

Customer service has once again left me with a bad taste in my mouth. Specifically the male…read moreemployees. I wonder if this is because management wants to hire "cool" people or his friends but they always suck. Teach customer service!

Great customer service, everybody inside goes out of there way to make the customers happy (:read more

I don't eat edibles but this place has a huge selection. I came for the moon rocks. Since it's…read moreright around the corner from my house I will be going back.

Budtenders were very friendly. There was street parking available when we pulled up but there is…read morealso a parking lot right next to their downtown location. I'm assuming customers can park there. Great selection of concentrates. Great first time special as well. We were very happy with our deals

Everything about the place was amazing! Im From Indiana and have been to a few dispensaries and…read morethis one was by far the best -Jesse

When u want all the answers at once to make decision so u can get in and out quick or if you just…read morewant to move thru slow to take it all in and savor the experience, you go to Lume See Ryan the man!

Stopped at Lume Menominee. Was not expecting drive thru only, but Rick was quick and friendly…read more "Keep smiling" *Recommend ordering online to help keep things flowing

Nice dispensary! Has both medical and recreational. They even sell clones! For your birthday, you…read moreget a free $20 present of your choice of toward the purchase of something more expensive! Great point system too. Sidewalk could use more handicap accessibility but Lake Effect doesn't have control of that--they are in a strip mall. They do have drive through window

Had the best experience with jared. He made great recommendations and was very patient with all…read moreour questions. Great selection and bright clean store. Highly recommend

My favorite shopping spot. Never disappointing. Staff always knows what is best. Fast service clean…read morefacilities

Refused service dogs. Manager doesn't like dogs. Refused me service for no vest when the ADA…read moreclearly states you dont legally need a service vest in public. Told me to put my dogs in the car and that i was flagged. When i asked him to take the flag away he banned me. Customer service through manager is not ADA compiant

First time customers, I would highly recommend them. I found the staff very knowledgeable and…read morehave comparable prices to other dispensaries. I got a discount for being a first time customers and a senior discount on top of that.

I just got home from California this summer. This place's prices are outrageous. I have gone back…read moremultiple times to try and give them a chance but after my last trip, I'm done supporting this business. $65 for a very average .5gram cartridge They have been out of cartridges twice, and I waited for 40 min, just find out the drive through guys didn't actually hand out the right menu. The workers are so sweet and kind but there is very little knowledge of the weed and what is on the menu. If your looking for a great place to buy recreational marijuana check out 3fifteen in Battle Creek. They are so much more knowledgeable, the prices are a very fare. https://3fifteen.com/ There shouldn't be such a difference in prices. I've been in LA for six years, 10x better weed than KKind and prices are the same for everyone. I know there is government controls in place, but don't be an asshole and charge Max dollar for average product. So disappointed, Kalamazoo deserves so much better!

High profile employees have zero experience in cannabis knowledge or terpenes knowledge all they…read moreknow is how much THC is in the product! That's like hiring a plumber with no experience and who doesn't know how to use tools! I wouldn't refer this place to anyone

I was at High Profile in Kalamazoo on October 7th and purchased 7 items and upon reviewing my…read morereceipt, realized I was charged twice for every item. I called back with my cashier and transaction number and the Manager somehow couldn't find my info. He said my last transaction he saw in the system was from June, and I've never been to Kalamazoo before today. How do I go about resolving this? Edit...Store manager Tyler helped amazingly and cleared up the situation. 4 stars

Our new favorite dispensary! Variety is good and a well lit displayed selection. Exclusive has…read morefantastic specials, and knowledgeable bud tenders! Elijah, went above and beyond patiently helping us and his knowledge is remarkable! The prices are great with wonderful sales! Clean, well lit and organized! 10/10

Back on the grounds of our hometown, my Lover and I stopped here for some pens to have over the…read moreholidays. Ben was super helpful and the deals we received were a bonus. Great selection and checking service was pleasant. No service bathrooms is the only negative. Thanks Ben! Till next time!

Superb experience in every way! There is a lovely indoor consumption lounge. Friendly and…read moreprofessional. Awesome selection and high quality. Land here!

Absolutely love this place. Vibes are great and staff is awesome! Happy to finally have a…read moreconsumption lounge out here