We were very disappointed in this Hampton Inn. Not the quality we are used to. Obviously it is…read morevery old. Never updated. Very old rooms including the bed! Not comfortable at all. The pillows were so old and flat. We had to go to walmart to buy pillows as their pillows were so flat they hurt our neck. The furniture was old and beat up and kind of gross The shower had body hairs in the tub and black mold! So gross! We will not stay here again. I even answered their survey email and the review was not good but the response floored me. I explained how dirty and run down the property was and the response was we hope you come back and stay again!

Stayed here one night (Thurs-Fri) while in town for a graduation. We arrived right at check-in…read moretime. Although there was a line, the wait was brief and check-in was prompt and friendly. We had a room on the first floor, which was convenient as we were traveling with a program dog from Dogs Inc. Parking situation was limited, most of it was in the back. Although a pet-friendly hotel for non-service dogs, there was no designated dog relief area, bags or disposal site. I always bring my own and found an outside trash can to utilize. There is also limited grass, mostly mulch, so if your pup is picky about their potty spot, be aware. Room was quiet, AC was perfect, bathroom was nice, beds were comfy. There's also a plethora of dining options, as well as an Aldi, literally steps from the hotel, which is a big plus! Would definitely stay here again next time we're in the area.

it is published as a new hotel. Perhaps a renewed Motel 6, but not new. The TV speakers had to be…read moreturned to 75 to be heard and even at they it sounded like chipmunks. The coffee pot did not work. The tub shower filled to ankle tops when taking one shower. The alarm clock was not cleared from previous guest and woke me at 3 AM. The ice maker worked great, so I had something to listen to until daybreak. Avoid this hotel like the plague.

Staff was super friendly but I was absolutely mauled by bugs after sleeping on the couch. Wife…read moreand kids slept in the bed and were fine. The exercise room seemed like an afterthought. Nothing special at all. Not even a chin up bar. The suites' kitchens felt poorly designed. The sink was too small for the faucet, for example. It was difficult to wash the dishes without getting water everywhere. I'd love to know the GC that signed off on that job - just to poke fun at him/her! The couch was also not a sleeper. My feet dangled over the edge while my wife and kids took the king. I'm mostly nitpicking. For the money, it was reasonable. For good burgers when in town, check out Meat N Greet.

Overall this place was nice. The staff was nice and the facilities were clean. The elevators were…read moreout of date for their inspections and they both rattled like crazy! But we didn't die...They were doing deep cleaning and so we were kicked out of our room for a little while. My biggest complaint is that there was a barn door to the bathroom. This didn't seal all the way and left the user with less than ideal amounts of privacy. It also rattled loudly which made it very difficult to close in the night time without waking my family.

Everything you want to know about this place…read more I stayed here for a few weeks during which time they were remodeling the hotel so I got to see some of the upgrades which looked really nice. Location. Great location near Ashley Park mall just off of Bullsboro. Walking distance (less than 10 minutes) to multiple shops including Dillard's, belk, Dick's Sporting Goods, Barnes & Noble, a movie theater, popshelf (for cheap snacks, soda, and water), a cookie shop, and a vintage candy store, plus more. Also walking distance to a bar and grill (less than three minute walk), Newks (for great pizza), a pita restaurant, Positano pizza and subs, Tin drum Asian restaurant, and an Asian steakhouse. It's also directly across the street from the Marriott Townhome suites. Parking. Free in the adjacent lot. Building. Four floors with one set of elevators. There is access to an ice machine (not on every floor), recycling and trash receptacles on every floor, a 24-hour mini-market with wine, beer, snacks, frozen meals, dog treats, and toothbrushes, etc. These items can be paid for or charged to your room. The building was secure and well-maintained. Guests are required to use a key card or the Hilton app to access the building during breakfast and afterhours. Amenities. There is a small but nice little outdoor pool with loungers, outdoor tables and a grill. The pool has a rather large area where it is only one foot deep making it ideal for toddlers and non-swimmers. There's also a well-equipped gym with mirrors, a treadmill, a recumbant bike, an upright bike, an elliptical, a weight bench, a full set of hand weights and medicine balls, yoga mats, pilates balls, and a universal weight machine. The gym is equipped with a television as well. There is a secured guest laundry area located inside the gym with two washers and two dryers. At the time of my stay they were fifty cents each per load and you can get quarters at the front desk-- they do not work with credit cards. You can purchase laundry detergent at the front desk. Coffee/tea - available 24/7 in the lobby. Breakfast buffet. I see complaints on yelp about the buffet but honestly, I ate it for more than three weeks and never got bored. The breakfast area was clean, well-stocked, and comfortable every day that I was there. In addition to coffee, hot tea, juice and water, on the buffet you'll find a selection of items that rotate throughout the week including: muffins, bread for toast, English muffins, bagels, and croissants; fried eggs, omelettes, and egg puffs; turkey sausage, pork sausage, and bacon; mini hash browns and potato wedges; yogurt with toppings like chocolate chips, granola, coconut, strawberries; fresh whole fruit; spinach and feta pastries, waffles (you make them yourself in the waffle maker), french toast with syrup, chicken tenders (for chicken and waffles), and sauces including ketchup, hot sauce, nashville sauce, mayo, etc. Rooms. Comfortable and well-equipped. The water pressure was great in the shower and there was always hot water. The bed is the Hilton bed. There is a sofa, a large television, ottoman, desk and table along with a kitchenette that has a full size fridge with a freezer, microwave, dishwasher, garbage disposal and full set of dishes and cutlery. No stove but portable cooktops are available from the front desk for no charge. There are also hairdryers and ironing boards in the room with irons. No safe but you can keep valuables in the safe behind the front desk. Staff. Warm and very friendly and welcoming. I can't say how impressed I was with all of them-- they made me feel welcome. Will definitely stay at this hotel again.

So, I arrived after 12:30 am to check in. First, the front desk man was inefficient to begin with…read more Being that I had to ask him pertinent questions about parking and building access after checking me in--he was annoyed by that, he told me to leave his lobby/front desk. I confronted him about WHY I HAD TO ask about where to park my car and which door would be best to enter to get to the 3rd floor room. I said to him, "I shouldn't have to ask those questions," the reason for my confrontation: He seemed to be visibly annoyed by me asking him something that he should have offered. And then, he told me that his "script" was to only tell me when breakfast was served and the room number.... Yet, He was all into making sure I had my State DL and confirming which credit card I was using for a required $75.00 deposit...which was not disclosed when I booked the room on hotels.com. So, I was taken aback when he said, "leave my lobby." Like I didn't pay for two nights and just checked in. " TAKEN ABACK AND APPALLED. The nerve... I asked, Leave? for what? And I say to him, "Are you mad because I informed you of my expectations and experience with you? And then, immediately, I asked, if he was the manager? he said, "no." And then I said, "I need to talk to a manager. He said, "he could call her and he did..." Some lady answered on his cell phone and he proceeded to tell her something about me and I spoke loud enough across the front desk to ask to speak to her, if she was the Inn manager... He puts her on speaker and places his cell phone on desk in front of me to talk. And the manager after hearing my issue, went on some rant about: it being 1:00 am and they (the front desk staff) probably didn't know all that is needed to tell me. And she says, it sounds like you expect a long list of information about the hotel. Really?! In short, she refused to hear my point and told him to take her off speaker and that this won't be resolved. She told him to tell me: Since I have my room this conversation is over. Just wow world, unbelievable!!! So, I am definitely livid and upset...This is soooo unacceptable to me! I will never stay with Country Inn and Suites by Radisson ever again! Due to their lack of empathy and poor customer service from front desk staff and hotel management. They need to be re-trained about prioritizing the consumer who gives their money to this company. Bottom line for me: Poor Management, one who dismisses complaints about poor staff treatment. And front office staff having a bad attitude about customer feedback. *My experience is what matters in this situation and the issue was not addressed. So, now I have to YELP this business to the SKY about their terrible service and mistreatment to me. So, be warned: If you are not interested in good customer service and valid customer service complaints being dismissed--go here. Also, the pictures on the website show a totally different picture of the truth about the room and its cleanliness. Even housekeeping department needs to be re-trained. As for me: LESSON LEARNED and this business gets a rating of minus zero in stars! -BP

Customer service was good. Hotel rooms smelled like musk and mold, our floors were sticky in both…read morerooms. Beds are old style spring mattress that need to be replaced. Heated pool was cold; the indoor heated pool was the reason we chose this hotel. If you need a place to crash, it will do but I prefer more modern and a cleaner environment. Not a hotel I'd recommend or return too.

Please avoid this place at all costs!! It's not an acceptable property! And they didn't want to…read moregive me my money back!! It's NOT Bestwestern standards! I expected more than I was offered.. motel 6 probably would've been more appropriate stay compared to this rat whole. And they had the nerve to charge a premium rate !! Oh if you like looking out of the crack of your door seeing the outside while it's shut n locked this is for you.. I can't believe Bestwestern accepted this as their brand!! Unbelievable!!

Decent stay overall. Stayed here the end of December for 3 nights. Great location. This area is…read morefull of restaurant options and shopping stores like Old navy, Walmart, target, tj maxx. Easy to access the hotel. It's an outdoor type hotel so no elevator access that I noticed. Easy check in process. The hotel lobby was clean and nicely decorated. The room was clean. My only complaint was the bed. It was on springs and squeaked WITH EVERYMOVE - it was soooo annoying. I had a king sized bed room - it had a chair and ottoman, desk and chair, small flat screen tv, mini fridge and microwave, armoire, outside of the bathroom area with sink and full sized mirror and enclosed bathroom with sink and stand up shower. The shower was set up weird to me. It had a sliding glass entry but you the opening was furthest away from the shower head so when you turned it on you had to reach in awkwardly to turn it on. The shower didn't have a place to set your stuff up. It did have the wall mounted shower pump for body wash and etc. The room had plug in chargers but doesn't support USB port charging only (just FYI) Breakfast is provided. Typical items - waffle maker, hot bar - eggs, potatoes and sausage. Some yogurt, cereal, instant oatmeal. Coffee station. Tv screen and some seating available. There's an outdoor pool but it was closed for the winter. There was a room with washing machine and dryer and a dispenser for laundry products and an ice dispenser machine. The walls are thin. I was able to clearly hear other people conversations with very little effort. Overall - decent stay. Good location. Clean establishment. Just need a little more tweaking.

Great Family trip!!…read more Groves of trees small and large. Great and helpful staff. Yummy drinks and goodies. The peaches are amazing.

This was a terrible hotel and staff experience. Here are all the things broken in our room:…read more -Keys did not work after several attempts over two days to get working -AC was rattling all night. It sounded like the blower fan was out of balance and hitting something internally -bathtub/shower combo would not drain -the room had a mildew smell When we arrived, the person working the front desk was nowhere to be found for 10min. It was around 8pm and we finally started knocking on doors until someone came out from the back. She had an attitude as if we were disturbing her. She then proceeded to charge me the full rate for a prepaid room. I then spent the next week trying to get the money refunded back to me. The first few attempts, no one knew how to help until a manager returned the following week. On the positive side, the gym was clean and the breakfast had a lot of variety and healthy options. It was also located in a convenient spot. The room was also spacious.

We tried to book a pet friendly room through "bring Fido "…read more The bring Fido gal called la Quinta on our behalf and asked if we could have 4 pets in one room. 3 OLD dogs and one OLD cat. They said no. Two pets max... okay So we hung up and looked for another place. Couldn't find one. So we called bring Fido again and got a different agent. We said we would just suck it up and rent 2 rooms and for her to please try again. When the second representative of bring Fido called La Quinta back saying we wanted 2 rooms close to each other and preferably on the ground floor the guy at La Quinta yelled at her and accused her of trying to pull some kind of fast one on him!! Frankly I was so mad I said forget it. We drove an extra hour and found a pet friendly place that wasn't so accusatory.

Just made reservations to stay at laquinta in McDonough Ga. Seemed like an easy process took a…read morescreenshot of the booking number at the end of it which clearly shows the picture of the McDonough laquinta. When I received my email it was for Newnan ga 1.5 hours away from where I was needing to be. I'm going in May 26 for my daughter's wedding. I booked non refundable and apparently nonamendable since there's no way I'm missing the wedding. When I saw the discrete immediately emailed and called them. They are refusing to help move the rest the correct location because their policies are more important then making things right. It was clearly not the way I booked but some glitch in their system. Steer clear of any La Quinta if customer service matters to you

We recently (5/3/25) stayed at this property and the entire staff was incredibly nice. The hotel…read moreitself is spacious and the breakfast is top notch. We will definitely be back if we find ourselves at any baseball tournaments in the Newnan area.

As a former Cancer patient I used to really enjoy going here however the last two times I stayed…read morewith them things are going downhill. I arrived Thursday night to go to a follow up appointment and first thing one of the hot water heaters were broken. Secondly when I entered my room a bucket met me at the front door. The bucket was to catch a leak that happened some time earlier. It wasn't leaking though when I arrived. They offered to change my room but it 10pm and I was exhausted. My issue was they should have made sure the bucket was removed or not open it to customers.

After two busted pipes, we were forced to live in a hotel as a family of three with a dog for 2…read moremonths during household renovations. Everyone was welcoming and accommodating throughout our stay. Steven/Stephen the maintenance man became best friends with our dog-- who had the toughest transition. We are eternally grateful for the home we made during our stay.

I checked in at about 2:30 pm, I went to take a shower and picked up a towel and baby roaches ran…read morefrom the towel, I went to use the phone to call the front desk and , put the phone down and roaches ran from the phone, I packed my things and went down stairs, and the guy didn't believe me, so he went up there and said he didn't see anything, and told me his boss said he wouldn't give me a refund, and since I was local they preferred not to rent to me, so I went back with him, and then he saw them with me , and instantly became apologetic , I couldn't without giving them at least one star, but they didn't deserve any