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    Quality Inn

    1.7 (27 reviews)
    ModerateHotels
    Open Open 24 hours

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    Looks okay, right...?  Not quite.
    Anna M.

    When we needed a one-night stay in the area for an event and my preferred Choice Hotel family chain was not available, I looked at this QI. I have stayed at another QI frequently in a college town and not been disappointed, so I thought this might be the same. I made the mistake of looking only at the star-rating on the hotel site, or I probably would have chosen someplace else. As we started our check-in, the desk clerk took a personal call and didn't get off the call the entire time. So she just said the room was "by the breezeway," so we made a complete loop of the lot looking for it. The room itself left a lot to be desired. Nice TV. Super nice hot water. Plenty of options on the continental breakfast. Those are the most positive things I can say. The pull-out chair was stained, filthy, and ripped. Fortunately, we didn't need to use it as a bed so I don't know the condition of it pulled out. The sheets were probably clean on the main bed, but it didn't help that there was a black mark on them right in plain view, making them questionable, but passable after we pulled them back and did the obligatory check for bed bugs. The little toiletries are always nice, but there was sanitizer, lotion, soap, and conditioner, but no shampoo; fortunately I had a half tube from a previous hotel stay in my bag. The door to the bathroom wouldn't close properly. You had to lift the toilet seat for the door to close since it was such a tight fit. The open wall by the bed had apparently been patched, but the spackle hadn't been sanded yet. (I can overlook that since they probably are prepping in stages, and I think it was a pretty booked weekend.) The desk chair should probably have been in the dumpster or listed as a freebie on Craigslist. It was peeling and pretty gross. The hairdryer had obviously not been cleaned in a while, as it had schmutz all over it, and the entire top of it was broken off; again, should have been in the dumpster and was quite possibly a fire hazard. Interestingly, I booked as a Choice Hotels member, and you can only leave a review on their site if you get an invitation after checkout; surprise, surprise--no review link in the follow-up email after checkout. No wonder it had 3.5/5 stars on their site.

    Nasty chair in the room I didn't even want to set my suitcase on
    Curt B.

    WARNING: Do NOT stay here!!! Now that you have been warned I will explain why. We checked in at the nice looking lobby and were told we couldn't enter our room until 3 as they were short on housekeeping. Got back to the room at 3:30 and keys didn't work. Went to the desk and they re-made our keys and went to our room. Opened the door and there were other people in our room. After finally getting a room of our own we went out for dinner and came back to relax and watch tv. Well, the TV didn't work. Called the desk and the guy living with his two dogs in the next room came to fix it, with no mask on. Couldn't fix it, so he brought another and set it in front of the other tv. And said there you go. Went to heat up my coffee the next morning, nope, the microwave didn't work. Left for the day and took all our stuff with us as we didn't trust to leave it in the room. Came back and they had been there to clean but didn't make the beds, vacuum or clean the bathrooms s the toilet paper behind the door was still there from when we checked in. Laid in the other bed on night two and the sheets smelled of body odor from people staying in the room before us. This place has gone down hill badly as we had stayed before and while it wasn't a 5 star we figured try again. We will never return to this hotel again and it really deserves NO stars. Here are a couple pictures of that the room really looks like as their pictures are FAKE.

    Meghan P.

    Would not really use the word quality to describe this hotel. Front desk staff is not friendly, constantly on their phone or seem annoyed when you ask a question. No one cleaned our room. Breakfast was very lacking with a broken toaster. Hole in our bed spread. Lobby is clean. Pool was dirty. Very disappointed.

    Place was disgusting. Found pants and an adult toy. Mold in the bathtub, rust and disgustingness on every lamp. Mold on the floor. Could not even stay the two nights we had booked. Overall filthy do not stay here !!!! Would give 0 stars if possible

    Some kind of crud on the soap package
    Marika S.

    I would not recommend this place to anyone. We booked a room through Hotwire for a King Suite. When we checked in and went to the room we were not given the room we paid for. They told us Hotwire did not send them any of our info so they had no way of telling us they didn't have any King Suites. I called Hotwire and Hotwire in turn called the hotel. Lo and behold they had a King suite that's "rarely ever rented out. " We were ensured that the room has been cleaned and sanitized. It had not. There was urine all over the toilet and hair everywhere in the bathroom. We were told the manager was going to give us a partial refund. We have yet to see that refund. The ice machine on the second floor was broke and the breakfast items were not restocked. This place is disgusting and nobody knows what they're doing.

    Caleb T.

    It only allows a one star review but this place deserves nothing. Terrible room. Dirty. Bizarre stains on the comforters. Hair under the sheets. Mold growing near the bathroom. The door to the room was wide open when we arrived. When the front desk was contacted, they did nothing. No extra rooms were there and they would not move us to a different hotel nor would they guarantee a refund of our money already paid. I had postponed writing this until I had dealt with Choice and the GM at this hotel. After getting a refund, I asked for a reimbursement of the hotel I had to pay for that night due to their inability to work with us and help us at all. Nothing happened and in fact, the GM ended up emailing me telling me that the mess could have very well been from us. Terrible place. Avoid it at all costs.

    Bug crawling

    We stopped by because my husband had a tattoo appointment a few miles away. We checked in and found stained nasty sheets. They lady at the front desk didn't offer to change them only handed me sheets. I sat them in the room and went to the appointment we came back to find a bug in the room, someone else's leftovers in the refrigerator, and a cigarette butt in the pull out couch. There was a different girl at the desk when we came back. The girl at the front desk said we could check out and get a refund in the morning. We called for a refund and the man refused. We use choice hotels often but this was the nastiest hotel I've ever been inside of.

    Walk into my room with blood stained sheets....gross!!

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    9 years ago

    Great place, good prices. Beds were nicely made, front desk was awesome. Good breakfast.

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    Hampton Inn Foley, AL - Meeting Room

    Hampton Inn Foley, AL

    (20 reviews)

    $$

    It's a comfortable hotel. We travel for work a lot and we do have some perks with our kind of…read morestatus for the Hilton Hotel chains. We happened to come during spring break here in Alabama (which we thought we had avoided due to our spring break being a week prior) We had originally needed to hotel for a few days but only ended up needing it for one night. Veronica Steele was very helpful. She's very sweet & very thorough. I appreciate her service and I definitely recommend coming here if you're in the area. The lobby is clean, the fitness room was clean. We did not use the pool but we walked around and it was also fairly clean. Our room was fairly comfortable & I didn't have any complaints.

    Stayed at the Hampton for 6 nights- total costs a little over 1K…read more.. The rooms are nothing to brag about and esp not for over 100$ a night. The fitted sheets, didn't fit. There was no extra drawers to store anything so we had to pile our clothes on top of the stand where the fridge was located. The staff was nice tho. Just would've expected a little more frills for a diamond member and frequent traveler. It just had the feeling of staying at a budget hotel. Pros: if you smoke there is a comfortable covered area next to the pool with ashtrays. Pool are looked clean. Also there were a lot of seating in the eating area. Coffee available all day at the front. Location of hotel is great. Everything you need is down the main road

    Home2 Suites by Hilton Foley - Guest room

    Home2 Suites by Hilton Foley

    (14 reviews)

    Initially, we checked in and were greeted by, I think, his name was "Rob"; he does sales at the…read moreproperty. He immediately recognized our status and made sure we had a nice room. He was pretty much the highlight of the stay, being checked in by him. The negative of the property; The gym floors do not appear as if they have ever been cleaned. I saw the same dirt and grime on the floor throughout my entire visit while at the property. The room did not have a working garbage disposal. The floors are the thinnest floors I have ever experienced at a hotel (If you read through the threads, others complain about this too). If you get down to breakfast anytime past 7:45 AM, Walmart is better civilized than this place. It is beyond crowded, and the waffle machine, forget trying even to use that. The staff is not on top of this area's madhouse, as there were a lot of items not restocked. I would describe how condescending and mean Peggy at the front desk is. But, in the end, I do not think it will make a big difference with management. We had several interactions with her in person and on the phone over several days. For people to say she was helpful or has been helpful in the past must be dealing with a completely different Peggy than we watched over our entire trip while we were there. Would I stay here again, not unless there was no other option. I would have to be on the 4th floor and use whatever side door possible to try and avoid any form if interaction with Peggy.

    We are all entitled to our own opinions, right? Well here's mine:…read more Parking: 3 Location: 4 Decor/ambiance: 5 Customer Service: 5 Gorgeous Hotel! Its barely 2 years old. Great staff and front desk peps! The location is dope as it sits right across the street from a butt load of outlets! It also sits right off the 'main drag' that takes you into Gulf Shores! Its literally 6-10 minutes away from all the action in Gulf Shores. The only bad point her is the walls are dumb thing. We could hear the peoples TVs next door on BOTH SIDES of us the entire night. Now mind you they probably had the tvs on 30-40% but still, it was crazy loud. There was also people upstairs running the hallways and the stomping was so loud. Other than that, the space was clean and tidy as well as modernized. They have all of the modern options for you. I would strongly recommend getting something on the top floor away from people!

    Quality Inn - hotels - Updated May 2026

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