Kosar is great and helpful. They are close so I can just pop in and pick things up. They have even come to my home. This is for CPAP therapy. read more

I want to express my frustration and disappointment with Quality Home Care Providers. My husband and I have been patients with your company for several years, and unfortunately, my recent experience has been extremely frustrating. In April 2026, my doctor prescribed a new CPAP machine because my current machine was no longer working properly. After waiting several weeks, I contacted your office to check on the status of the order. I was eventually contacted, and a delivery was scheduled. When the representative arrived with the machine, however, it was a completely different model from the one I currently use. It appeared to be a much larger and less suitable model. My current CPAP is compact and convenient for travel, which is very important to me because I travel frequently. The machine that was delivered was approximately the size of a small carry-on suitcase. Because it was not equivalent to the machine prescribed and did not meet my needs, I refused the delivery. Since then, I have been waiting for my replacement machine. It has now been **six months**, and I still have not received it. I have called your office numerous times requesting an update, but I have not received a satisfactory answer. I have also repeatedly asked to speak with a supervisor, but I have been refused the opportunity to speak with one. This situation has been extremely frustrating. I have been a patient with your company for years, and I expected a much higher level of professionalism, communication, and empathy--especially when dealing with someone who has an ongoing medical need. I have now given the company a final deadline to resolve this matter. If my prescribed CPAP machine is not delivered within that timeframe, I will contact my insurance company and request that they discontinue my service with Quality Home Care Providers and explore other options. I hope sharing my experience helps others who may be experiencing similar problems and encourages the company to improve how it handles patients who are waiting for medically necessary equipment. read more

They are super helpful and informative. Everyone was so nice. They support you and back up the patient first. They took me early, answered all my questions and made me feel very supported read more

very professional and knowledgeable. the people are polite and prompt ready to help. And I cant say enough about Mr. Kazmi. thank you

You will have a very pleasant experience when you go to Quality Home Care Providers for your C-Pap Machine. The entire staff is extremely polite. We have been seeing Kosar Kazmi for the past several years. He truly cares about ensuring the fact that we have received the proper equipment and that it fits properly. He takes his time and answers all the questions that we may have using his professional background knowledge. My wife and I highly recommend Quality Home Care Providers. Ed Garrison read more

There is no such thing as automatic mailing of supplies. Why bother offering such a service? You will need to constantly follow up with their office and then maybe, just maybe, you will get your order. read more

Our rep Kosar was knowledgeable, patient, and customer friendly. I was pleased with my experience.

The service is good and Kosar is the best. He is very knowledgeable and walked me thru the steps to maintain my unit and explained each area throughly!!! read more

The staff of Quality Home Care Providers is excellent and extremely helpful. A special thank you to Kosar Kazmi, who has been my go to person. He has gone above and beyond to help me understand and learn this process. I would highly recommend Quality Home Care Providers. read more

Quality Home Care Providers was a great help to me. Kosar Kazmi helped me choose the right system, set it up, and use it. And even when I had to return, he offered me much-needed help. I had nothing but a positive experience, and I would definitely recommend them. read more

I am updating my last review. Since I posted it, their customer service rep has been diligent about calling me on the date of my supposed "automatic" refill to see if I need supplies. I still have some issues but have been satisfied in the last year, UNTIL Friday when Kosar called me and complained that I wrote an "irresponsible" review on Yelp and now he has instructed his back office not to service me anymore. He said to call my doctor and get a prescription for another DME! If he had asked me to update my review to reflect the service I have been getting more recently, I probably would have, instead he failed to take any responsibility and fired me as a client for writing a bad review in January. I say, beware of any good reviews you see. read more

I received excellent service getting and setting up my new APAP device from these folks. The next day I had a question, and the respiratory therapist called me back very quickly. Very easy to deal with and nice all around. read more

My husband ordered a wheel chair while at the hospital from Quality Home Care Providers to be delivered to our home on Friday. When the wheel chair was not delivered, I called this morning (Saturday) only to be told "there is no order" BUT they will deliver one, today. When such delivery was not made by 3:00 pm, I called and spoke with Trinity who told me there shall be no delivery because they "only have a 16" seat wheelchair" "I will take it" I said, but she refused to allow delivery to take place! I asked her if she knows of another place that may accommodate us, since it is urgent. She did not know. "Maybe your manager knows?" "he is away for the weekend"!! They are health care providers! They are in the business of providing care. They are irresponsible, and incompetent. I will do my best to advise our surgeon and Englewood hospital, not to deal with them! read more

I have had the misfortune of dealing with them for around 3 years. The worst. Unreliable, often send the wrong supplies, they never are proactive about getting things sent before I have to call and even when I call they tell me things have shipped when they haven't I will be taking my business elsewhere. read more

Great place to purchase and service your equipment. The people are friendly and helpful. My CPAP machine having issues. Called and made appointment. Mr Kosar check cpap and called the manufacture which had him on phone at least 45mins but got through and putting phone near the cpap so they can hear the noise while I was breathing. That so funny. Approved for equipment exchange. How Awsome is that. Mr Kosar thank you for all you do. Thanks to all at the place. All Awsome. Thank you. Cliff M. Fort lee Nj read more

I had the extreme pleasure and fortune to meet and be assisted by Kosar Kazmi the Director of Respiratory Care. He came highly recommended by a very talented doctor from Englewood Hospital and am extremely grateful. Being a new patient requiring a cpap machine I was very apprehensive to use the device but within minutes of meeting Kosar I was relaxed and confident that I was in very capable and caring hands.His knowledge , courtesy and kindness was unprecedented. My family is in the medical profession and they agree is is truly a breath of fresh air. Thank you Kosar and Quality Home Care. Rich M read more

I met Mr Kosar Kazmi when I went to get my APAP and he literally saved my life. He was very friendly and tried his best to assist me. Everybody there was very friendly and helpful. I now have a place where I know will give me a great help and support. read more

This is the worst medical supply company ever, the operator or who ever answers the phone don't have any empathy for someone loosing a father they are so cold iam a nurse and I would never ever refer this company to my patients. I gave 1 star atleast the delivery guy was nice enough. read more

i have not needed oxygen since the end of June, I still have the equipment and they will not pick it up. Someone could use this. I realize insurance is paying for it not me, but I do not want it in my home. They want a prescription from a doctor saying I no longer need the oxygen. My doctors laugh and say it is nuts Terrible customer service read more

got my CPAP last year through my insurance. I was told I own the machine, and a portion of supplies would be covered by insurance, but I have still been billed for the total cost for supplies, and am receiving bills for a "rental fee" for my CPAP. They overcharged me and never applied the surplus to my account for the "rental fees" they said I owe. I threatened to contact the insurance company and let them know what was going on and suddenly got a check for my over payment in the mail. Now they want to explain the situation when before they would not even talk to me. Stay far away, the company is a scam. read more

I would like to thank Mr.Kosar Kazmi for assisting and helping me to use my new CPap machine. He was very knowledgeable on explaining the proper use of the machine. Hope this will help on my insomnia. read more

Kosar has been helping my husband with his sleep apnea issues with diligence & patience. He has suggested new masks, tubes, etc. He takes the time to explain the workings of the CPAP machine & the importance of not only using it, but also using it correctly. My husband makes sure to make an appointment so he only meets with Kosar. read more

This is by far the worst company i have ever had to deal with! I place an order for a new mask for my cpap machine on dec 5 th 2014. I have called several times about my mask and the customer service person said it was shipped and it takes 10 days from ups. Mind you im only 10 miles away from there. Its now dec 19 2014, almost 15 days later, no mask. I called and i was told an on call person would call me back. Well; the on call person said its not an emergency because my machine still works (i have slept without a mask for 15 days. Not and emergency)? So, his manager calls me up and said he sees no phone calls from me made and no order. I was furious. I called the customer service person and asked for a higher up to call me. Guess who calls me back? The same guy! So with his hard accent he said he has to investigate and the insurance company does not open until monday. If i want the mask "that bad" i can pick one up at the location for 200 dollars. (Way to treat a patient huh health care provider)! I suggest you stay clear from this company. The site has only six reviews and they dont let you write a review. The quality of the masks are very cheap. They say ita good for 6 months but by the end of the 1st the mask is falling apart! If you have serious health issues STAY AWAY from this company unless you want your loves to sue them for not providing you with the healthcare your insurance company PAYS THEM to PROVIDE! read more

If I could give this company no stars I would. I have been waiting 2 months for my cpap machine. I have never had to wait this long for any dme. It's already been approved by my insurance company. It does not help that I can not understand the person who I have been dealing with. English is not her first language, which is ok, but her accent is so strong, I have no idea what she is saying. read more