Last month, I visited ASM store, using curtsey car due to a car accident that rendered my vehicle…read moreunusable. As I understand, PCE, manages the car park of ASM. The car park is free for customers. However, after making payment at counter, the customers' needs to make entry of car registration number on t the display screen next to exit door. Regrettably, it appears that during this process, there might have been an error on my part--I may have inadvertently entered an old car registration number or, worse yet, forgotten to input the details entirely.
Upon receiving a notice of car parking charges from the rental company, I promptly lodged an appeal, attaching proof of my shopping receipt from ASM as evidence of my visit. Despite providing this concrete evidence, which unequivocally verifies my presence at your store during the specified time, my appeal was callously overruled.
This unjust dismissal of my appeal, despite furnishing proof of purchase, suggests a blatant disregard for customer goodwill and fairness.