KEEP LOOKING FOR ANOTHER DENTISTRY!! Do NOT go through my experience!!
I was very eager to get a routine cleaning since I missed my cleaning last year due to COVID shutdown. Decided to go somewhere closer to home and my sister in-law recommended me here.
I've NEVER EVER had such a horrible experience like I had this morning. The dentist was so rough and sloppy that I thought I was being pranked. She treated my teeth as if they were made out of metal or as if I was a horse! I was slobbering all over and down my neck while she held the suction thing over my face above my top lip! When I had a chance I asked for a paper towel and she told me to use the paper apron I had on. I couldn't wait til she was done. When she said to make an appointment for my broken filling I was supposed to assume I was to rinse and was done. I'm guessing I have no cavities, just a broken filling. I was so disgusted with the lack of carefulness, communication, and overall vibe.
I spoke to my sister in law and explained what happened. She began saying that that's how teeth cleaning is" No, I'm 39 and have gotten at least 50 teeth cleanings done in my lifetime. She then says "maybe because you were nervous or had anxiety coming in" No, I was excited and like I said, eager to get my teeth examined. She then says "it's because she's by herself and doesn't have an assistant" Okay?! Should I be more understanding because they're understaffed? Shouldn't have preformed any services if it's best done with an assistant especially if I'm a new patient.
I was hoping to love this place so I could make appointments for my mom and son. So glad I was the guinea pig and didn't put my loved ones through this experience. I will be recommending my sister-in-law to my previous dentist 25 miles away so she can finally see the difference of what a dentist appointment should be like. read more