I chose TMI because I called a dozen places to check on PRP injection costs for my tennis elbow…read more This was, by far, the least expensive clinic. When I went in for consultation, it was hectic with people running and a full lobby. The doctor ensured me that it's not usually this chaotic as they just transitioned over to a new system that day. OK, let's see how it goes next time. Dr. Handecki's (sp) assistant seemed rushed as he talked fast and moved faster. The x-ray was speedy and simple. There was a miscommunication between the doc and I because I asked for a PRP injection but he decided to give me a cortisone shot and didn't really explain it to me. The numbing spray worked within seconds so I couldn't feel him prodding the needle inside my arm. That was nice. Do note that the cortisone shot here is slightly more expensive than other places, but I would say the procedure is more effective because he scraped at the bone to promote blood flow. I attended three sessions of physical therapy and that was enough for me. I saw Josh the first time and he was training a student. Instead of focusing on my ailments, he would question her and let her do most of the work. She didn't really know what she was doing and he wasn't monitoring her for the most part. The second time was with a different PT and it seemed as if she made up exercises on the go. There wasn't a set agenda for me when I walked in. On my third visit, I was handed off to four different PTs. What was the point of that?? I didn't get to build a rapport with anyone as they kept bouncing me around. I will say that everyone is pretty nice and easy to talk to. I think that's imperative because you're in the open room for an hour each session. Also, it is easy to book PT appointments and they are never late getting you in the door even if you show up early. Alright, I came back five weeks later for a follow-up and it was still nuts. Not as many people in the waiting room as the first time, but I still had to wait 45 minutes before seeing the doctor just to say, "OK, you're good." I thank him for helping me heal in the meantime, but he is booked to the brim.

Worst and most unprofessional experience I've ever had from any doctor. I was referred here from my…read moreprimary doctor to review my MRI. When TMI called me to schedule my appointment, they said they were booking me in their Dallas location. I asked them for the address, and they said "it's on Central Expressway." I thought it was a little weird that they wouldn't just convey the physical address to me, but they told me it would be on the intake paperwork I'd receive via email. Ok, I thought. I go to fill out the intake paperwork the day before my appointment and notice it says the address is in Frisco. I thought, "Oh, great, they scheduled me at a different location." Their signature line had their Frisco address, the intake paperwork had the Frisco address, and their phone service only mentions Frisco or Arlington. Cut to this morning. I get to the appointment an hour early because I figured I'd answer some emails while I waited for my appointment. I suddenly receive a text from TMI prompting me to check-in online to save time. I go through the lengthy process and receive a confirmation at the end that shows an address on Central Expressway. What??? I call confused and ask them why this is the first time I received the correct address after I was already at the Frisco location since that's what ALL of the information they sent me listed. They confirm I'm supposed to be at their Dallas office (which is only 5 miles from my house and 20 miles from where I currently drove!). I then end up being 10 minutes late to an appointment I was initially an hour early to because I had to drive a whopping 40 + unnecessary miles round trip after it was all said and done. To add insult to injury, I was obviously furious when I arrived to the office and started to tell the front desk personnel what I experienced. Another woman chimed in and interrupted me, claiming I can complain to her. After which, the first woman made a rude hand gesture indicating she wanted nothing to do with my issue. As I'm speaking to the woman who interrupted me, so interrupts me again until I had to tell her that I was still talking! I showed her the email I received that lists the Frisco location, and the intake paperwork which lists the same. I explained that if it happened to me, it will happen to another patient. She promptly blamed the "software" they use since it's "new." Well, I hate to tell you, but the software has nothing to do with your employee's error. The software doesn't change the signature line with your address in your email. The software doesn't alter the address you provided on your PDF intake forms. I will never go back here and will certainly never recommend this place to anyone. They could care less that they screwed up my morning and had me driving all over town. The employee that initially blundered this entire thing will never be disciplined because they don't even provide their name on the email you receive. This will happen over and over with no accountability.

I would almost break my other leg to work with Dr. Thompson again :) But seriously, he has been…read moreknowledgable and caring. I was recently going on vacation out of the country, a lot of walking on a still healing leg. I realized I was short on some medication that would really help with the pain.I called the staff of AO 5 hours before my flight and they had a new scrip to me within 30 min. Awesome service. I hope you don't need these guys but if you do you are in good hands!

You should prioritize patients with appointments over walk ins. Twice now I've waited over an hour…read moreto even go back to a room and waited again 30 minutes to see the Dr. so disrespectful to make us wait each time and the waiting room is full of people complaining. I'm missing work to sit in the waiting room! If we have an appointment scheduled for 9 am, we should be seen within a 20 minute window.

I was diagnosed with phlebitis in my left leg post op a total right knee replacement by Dr…read more Toulson. I called to make appt with Dr. Toulson but he couldn't see me that week and told me he had me set up to see Dr McKeller, his partner. I needed a medical clearance so I could resume physical therapy. Dr McKeller kept assessing at my rt leg and both the assistant and I kept telling him my phlebitis was in the LEFT leg. He then ordered an xray of my rt knee and said my knee looked great and discharged me. I thought he would call in the medical clearance and resumption of care orders to the PT but he didn't. My physical therapist said they could not resume without the clearance or new orders. Dr McKeller also had advised the reception staff to cancel my next follow up visit because my Xray of my knee looked good. I then had to set another appointment to see Dr Toulson to get new PT orders. At my appointment I complained that I never got the medical clearance or PT orders. He replied that Dr. McKeller said my rt knee looked good. Frustrated, I said my phlebitis was in my left leg, not my right leg and that was why you sent me to see Dr. McKeller in the first place...because you didn't want me to wait until I could see you. Then; to my detriment, I added, if Dr. McKeller can't tell a left leg from a right leg maybe he should retire. Dr Toulson immediately excused his staff assistant, got down on his knee in front of me had me bend my right knee backward to test my range of motion then advised me "I was going to be just fine". I could tell he was angry over my remark and expected him to address my rude comment but he instead just got up; asked me to follow him. He then walked me out to the reception area and told the discharge clerk that I was ready for discharge. The clerk asked when to schedule my next appointment and Dr Touls shook his head no and told him I would not need another appointment. The clerk said "but she" and Dr Toulson interrupted him and repeated I would not need another appointment then turned and walked away. Dr Toulson did not give me discharge instructions nor resumption orders for PT. I was stunned. I called PT and they said they had not received any new orders. They suggested I call my family doctor to get resumption orders. My appointment with my family doctor was almost 3 weeks away and I was extremely upset. I looked for my post op exercises from having my left knee replacement Zanesville OH the previous year and followed those exercises until I accomplished full function of my right knee. My family doctor did call in new orders about a month later but by then I found I was doing okay on my own. Thank goodness I had kept my folder from my Ohio orthopedic surgeon. I do have two really good knees but ultimately give credit my Ohio surgeon for my post op recovery on my right knee because Dr Toulson couldn't take hearing a negative comment from a frustrated patient. My recovery was ultimately good because I kept my post op exercise orders from previous total left knee. I am a retired RN and was the medical director over a Home Health and Hospice. I know that patients can sometimes become angry/frustrated and need a extra support or understanding when they are upset. I also know that sometimes these same patients can get out of line with comments and/or behavior and need redirection until they can calm down. However; they ultimately need to feel they can share their feelings when communicating a complaint and be supported while a plan to address their concern is completed. I don't feel my one agreeably negative comment was worthy of a full patient discharge early in my post op period. To discharge a patient because of one rude remark seems pretty petty to me. I could have been addressed for this negative comment about his partner but I feel discharging me without follow up care was reckless and inappropriate on his part. He's didn't send out a patient satisfaction survey after discharge so after much thought....felt like I could call and complain to Medicare or... just share my experience this way. Maybe another patient won't experience what I did or.... He will be kinder to his next frustrated patient and at least make sure they have a safe discharge plan.

Dr. Toulon and his staff are the best. The whole process for total knee replacement was a success…read more Everyone involved did their part for my surgery. The care and concern deserves an A+! I'm thankful that he is a part of my health squad!

Dr Laali and his staff are amazing! He has helped me work my way back from and accident and truly…read moregoes out of his way to make sure you are whole again. Best chiropractor and the pt there is an amazing compliment.

I was sent here by Ben Abbott & Associates after a car wreck to treat my injuries. The officer…read moremanager Aidee, was very unprofessional, and curt to the patients calling or coming in for appointments. The office staff rarely seemed to know what was going on in the clinic, as I had to call back for prescription refills after visits multiple times. Twice during a 4 month treatment I arrived to appointments they canceled because they didn't have the x-ray or MRI results they had ordered. They overcharged substantially in comparison to my previous medical treatment from Tarpon. I only learned this after another medical provider I was also seeing told me what Epic charges for office visits. Because I was taking pain medication, I had to visit the office every 10 days for a refill, so the bill racked up very quickly. During the course of my treatment, I had multiple delays of procedures (sometimes for weeks) because they said they were waiting for approval from Ben Abbott. I'd call Ben Abbott, who would tell me it had already been approved. The doctors are great, but the front office seemed to be stalling at every turn. When my treatment was canceled by Ben Abbott as it had well exceeded the other driver's insurance coverage, I had been waiting for a procedure for over two weeks. Now almost a year later I can barely even walk. I would NOT recommend this clinic to anyone!

I have been coming to Oasis Sports Medicine for YEARS! I started seeing Dr. Douthit first. I…read moreselected Dr. Douthit since he completed his Fellowship in Sports Medicine at the Scripps Clinic in La Jolla, CA where my father practiced as a Physician for the entirety of his private practice. Scripps Clinic was considered the "West Coast Mayo Clinic" so I knew he would be good. Dr. Douthit was very thorough to try to diagnose my knee pain. We started with physical therapy to work on my leg strength and how to offset my pronation. I switched to Dr. Michelson when I was hurt playing Soccer in a Men's League as Dr. Douthit was on vacation (Strange since he didn't clear it with me LOL) so I took the first option to be seen as my leg was in bad shape. Since the leg took several weeks to heal and then needed another round of physical therapy I switch to see Dr. Michelson. When my brother needed a second opinion on a knee replacement, I referred him to Dr. Douthit due to my respect for him. As for Dr. Michelson, I found his style to be a little different from Dr. Douthit but always have felt he has taken the time to discuss options and answer my questions. Ultimately, I ended up doing two knee surgeries with Dr. Michelson. The first was just a knee scope to clean up my knee and to harvest some of my cartilage. My second surgery was to complete my CartiCell Transplant to regrow my cartilage in my knee. As you can see by the smiley face on my knee after surgery my knee was very happy with the procedure. I have completed several rounds of physical therapy upstairs with their physical therapy department. I have found the staff to be very nice and help every time I have been and never had a negative experience. I highly recommend this practice!!

I needed Doctor Michelsen's services twice in the past 6-8 years, both times for broken bones (once…read morefor a hand and more recently for a foot), with the first injury requiring surgery and a somewhat more involved recovery process. In both cases I received very good care both personally and professionally. The hand injury was years ago and there is no surgical scar or other indication it ever occurred, and the foot is now well on its way to healing. Dr. Michelsen did a great job each time of explaining the nature of the injury and what to expect in the future, and in both cases he was exactly right. While I hope to not need his services again, if I do he'll definitely be my go-to for anything orthopedic, particularly if it's something that needs the involvement of a superior doctor. P.S. On a related note, the Achilles heel (no pun intended) of most doctors' offices tends to be the staff, but in addition to Dr. Michelsen himself I also had a very good experience with the office staff.

I'm not sure about the previous review, but I brought my daughter here to get her cast put on after…read moreshe fractured her wrist. The new patient paperwork seems lengthy, but unless you have a traumatic medical history, and are allergic to everything under the sun, there's really not a lot of writing that has to be done. It's more so checking boxes, signatures and dates. As far as the staff goes, they're all amazing, from check-in to check-out. The nurse who tended to my daughter was really sweet and Dr. Bell was just as nice. They both definitely knew what they were doing and explained everything in detail. There wasn't much of a wait time either.

Was very pleased with my visit to Fulcrum Orthopedics. I had to change my appointment at the last…read moreminute due to a work conflict and they were very accommodating. When I did see them about my shoulder pain Dr. Bell diagnosed what the issue was and what I needed to do to resolve it. He also took the time at the end of the appointment to discuss an old football injury to one of my knees and whether I needed to buy a knee brace for my ski trip.

They did my hand surgery when I had no insurance. Very grateful .But no insurance no rehab. I'm…read moredisabled now. Hand usable but limited. Yes no insurance limited care. Now I have Medicare so let's have office visits for no apparent reason. No treatment and no rehab but let's see you in office. Why?

If I could give 0 stars I would…read more Spent considerable time and effort to take 82 yr old mom w advanced Alzheimer's to see about arm she broke in a recent fall. It is a HUGE effort to get mom dressed and take her anywhere. First, X-ray tech is put out because mom can't stand for X-rays so we struggle to get her on table for pics. Then, i had made appointment to see Dr Teeter (who cancelled on us prior week at last minute) to be told PA would be with us shortly only to have tech come back and request more X-rays. Thats When I wheeled mom to car and left. Not an empathetic one in the bunch

Dr. Movva treated multiple tendon and ligament injuries in my ankle. After wearing an Arizona brace…read morefor the past 10 years, I have been out of the brace and doing great 1 year after treatment. Recently went back to treat both knees, lots of improvement already! Looking forward to getting my old self back!

This is my second round of stem cell and 3rd round of PRP. Dr.Mova is very knowledgeable and the…read morestaff is very friendly. I'll continue to come back for refresh treatments as it has been very effective for me.