Easy parking, friendly service, the cashier even gave me an extra coupon she had at the counter!…read moreNow that's amazing! She reminded me that they also offer coupons on line and in local circulars for customer convenience! I saved a bundle without being "taken to the cleaners" so to speak! I got here just before 10:00 and my hubby's garments will be ready after 5:00! Super fast!! I brought in about 1/2 dozen dress shirts and about a dozen sweaters (getting ready for the autumn and winter season early!) and was impressed by the in and out swiftness! They offer free delivery and pickup with a $30 minimum. So far I'm super impressed! Thanks for providing RVA with a great service at reasonable prices! You get a clean bill of health!!

I miss Zips, no customer service anymore. Open at 8, nope maybe 9 if you are lucky. No apology…read morejust deal with it attitude. I don't trust them so will find a new dry cleaner.

Ms Robinette at the Staples Mill location is be best and friendliest alterations person I have ever…read moremet! You couldn't ask for anyone better - and super fast! Very reasonably priced too.

This was the worst dry cleaning experience of my life. I can't fathom how they could have:…read more 1. Tore a hole in my cashmere sweater 2. Staining (!?!?) a white Theory blazer Without being totally careless. If you're thinking about taking expensive items to Puritan, DON'T DO IT unless you're prepared to replace them.

I have been taking my clothes here to be cleaned and pressed since they have opened. Their service…read moreis quality and they are kind to boot. Highly recommend!

I've used IBC a few times in the past and most recently took 5 pairs of faux leather bottoms, 3…read moretops, and 2 shorts. After being quoted $15 per pair of faux leather bottoms, I decided against having them serviced since that was far more expensive than the at-home wash and dry I could do myself. For 2 short s& 3 blouses, I paid $23 total. The Black-owned family establishment offers friendly, fast, and high-quality service. I dropped my items off on a Tuesday afternoon and they were ready two days later. I will return, though I noticed that their daily specials have been reduced quite a bit when compared to earlier former promotions (i.e. 5% off for shirts on Tuesdays and pants on Wednesdays, when before it was a 20% discount...). Be sure to bring your invoice at pick-up to ensure a smooth process.

I've used Washed Wright for years, and they've made laundry a non-issue. Same-day pickup and…read moredelivery, folded, at a price that's honestly hard to beat. They're also the kind of business you can trust. I once sent in a pair of pants with my wallet still in the pocket, cash and all. I had no clue where it had gone. It came back with my clean laundry, cash untouched.

The quality of work, timeliness and customer service exceeded expectations! I had surgery 6 weeks…read moreago and 8 days ago my dryer died and it will be 5 days until the part arrives. The team at Washed Wright made it happen in 24 hours with pick up and drop-off and a friendly smile. I highly recommend them and would use them again. All natural products, washed and folded better than I do myself.

I moved to Richmond a few years ago, and found Puritan to be the best dry cleaner. I recently…read moreswitched locations due to a local move. Since then Tracey has been taking care of me, providing the very best service, with a warm and friendly smile! Thank you Tracey!

Why does it cost twice as much for sear sucker fabrics and linen to be ironed? Because it is…read moreseasonal to wear these fabrics, I go elsewhere during the summer months. I may stay with my summer cleaner - they are not as convenient but then, they don't over charge for linen or sear sucker.

I came here at the recommendation of a friend. It's coming up on boot Season again and my absolute…read morefavorite pair desperately needed to be resoled. He took a look at my boots and recommended capping the heels as well. Overall, the price was what you would expect from both of those services. I was given the turnaround time (2 weeks) and expected ready day. I would've preferred to get a call, but I saw the hallway full of work, so I guess it stands to reason no news is good news. My boots were scheduled to be ready on a Friday, and I went to pick them up the following Monday. The woman who greeted me didn't recognize my name, but found my boots with the ticket. I have an active job, like 11k steps the other day on these boots' test run. They held up beautifully and I'm so happy I got them restored. Great job!

They helped me fix a diaper bag zipper that was overall unfixable. They thought of something new…read moreand it worked! They also resoled my husbands nice boots and they are even better than purchased now.

Great shop, will be using them again! My items came back on time and in great condition, and…read moreeveryone was super nice! :)

You may drive by and overlook . Signage not to good. Had 3 comforters cleaned. So very nice and…read moredid a great job.

Great service! I brought my favorite coat in to be cleaned and I was so happy with the results…read more Will definatly use them more in the near future.

They never answer or return calls.. not once , but twice . There are other options for sofa covers…read morebut if you gave bad service from the beginning, I hate to see the end.

They do very good work. The staff seem to be friendly. I plan on returning with everyday laundry…read moreand dry cleaning needs. They also did several blankets for me that were also excellent. I only wish they had a quicker turnaround.

Have used them many times, and while they are not the closest to my house, I still drive over there…read morebecause they are the best! I wish for their sake they were in a better location, because the Starbuck drive-thru wraps around and can trap you in a parking space.. They do great work at fair prices. 5 stars!

Love going to Kim's to get clothes fixed and altered. She always provides great service at an…read morehonest price! FYI Her new location is 6614 Bethlehem Rd

This is the first time I have given a rating - wow- Kim was awesome. I needed suit taken out for a…read morewedding and she got it done the same day. Very professional. Note her 'shop' is in her home so if you come to a residential home, that is correct.