Great service, nice quality. Haven't tried the food yet, will definitely come back again.read more

The Ark Karaoke is my favorite KTV spot in the South Bay. I typically book on Resy, I've gone with…read moremedium sized groups to large/SVIP groups. Both offer a clean interior with space to sing. I'd say the large room is the most claustrophobic, because it involves two rows of couches with a narrow table in between for the refreshments (outside food and beverage are permitted). If you're trying to get out of the room to take a call or go to the restroom, it's rather awkward. If you're trying to look at the tablet to queue songs, it's rather awkward. However, this is probably the room I'd book the most since it fits the most people without being obscenely expensive (the SVIP room is huge, it even has a dance floor!). The workers are nice, the cleaning fee is rather tall at around $50 for the large room. You can request a water container with ice to be sent to your room! Service is nice, the selection of alcohol here is limited to beers and a handful of cocktails so I would definitely recommend doing a run prior to attending.

Came here with a party of about 10 people and had an absolute blast. Our group included my sister…read morewho loves to sing and her best friend Thanh, my two brothers Moon and Hong, plus a few close friends. From the moment we got in, the vibes were great and the energy was perfect for a fun night out. One of the coolest parts was that they even have a small stage platform with a golden standing microphone, which made everything feel like a mini concert. It definitely leveled up the whole karaoke experience and got everyone hyped to perform. Huge shoutout to Jay, who took amazing care of us throughout the night. Super attentive, friendly, and made sure everything ran smoothly. The service was top-tier and made us feel really welcomed. Overall, we had an amazing time and would 100% come back. If you're looking for a fun karaoke spot in San Jose with great service and a lively atmosphere, Genting Karaoke is it!

I've been here twice for birthdays, my cousin's and my own. I loved both of my experiences here…read more This spot is lowkey, and honestly, I almost want to gatekeep it. The space is super clean and feels new, and the staff are incredibly friendly. My cousin accidentally booked the wrong date, but the owner was so accommodating and still managed to fit us in right away! I really appreciated that level of service. They let you bring your own food and drinks and even provide ice and cups, which really sets them apart from other places. The karaoke system is great too, everything runs off YouTube, so the song selection is endless. Highly recommend this spot, and I'll definitely be back!

came here on a thursday evening and it wasn't too busy BUT IT SHOULD BE!!! this place lets you BYO…read moredrinks and food and u can sing ANY song cause u can use youtube. this place is lit and yall should come through!!!! 10/10!!!! a ton of parking, bathroom was clean and everything was colorful, i feel great and it is so much fun here!! would def come back!!

This place is expensive -- the 20% service fee really adds to the price. I feel like they should…read morejust include the service fee into the base price instead of tacking it on as extra. In my experience, the service they provide is just leading you to your room and handing you the tablet and mics, which all karaoke places have to do anyway... A review mentioned that they will give you a 5-minute reminder before your time is up, but that has not happened for me. The rooms are clean and the decor inside the rooms and throughout the whole lounge is definitely impressive. It's a good place to have a party and take photos, and maybe you're OK with paying a premium for the optics. There seems to be a lot of parties held here on the weekends. The karaoke system works well. They offer YouTube on a handheld tablet, and you can queue songs. This is the best karaoke setup in my opinion because (1) you can stay seated and don't have to walk over to a wall-mounted screen like at other places; (2) having YouTube means the song selection isn't limited to what the system has, and you can sing whatever language/genre you want; (3) the UI is super easy as we are all familiar with YouTube. I'm not a fan of spending precious time figuring out how to use a karaoke system and sometimes they can be confusing, so YouTube is the way to go here (assuming it lets you queue songs, and you can do that here). Overall I find the price a little excessive, but you can definitely have a good experience here.

This was maybe a two star experience because the place was not very clean and the equipment was not…read moregreat (you have to choose songs from YouTube like you would if you were doing karaoke at home). To get in we had to call a number on the front door, which was barred. It was kind of unsettling but I guess there is some crime in the area. There was not much ventilation in the karaoke room. At minimum they should make it a bit cleaner and welcoming inside, update the equipment- maybe have a more professional karaoke set up beyond what people could do at their homes (play youtube on their TV), and maybe make it look a little less shady on the outside somehow.

My friend found this place via yelp so we decided to visit and try it. Parking was not as easy to…read morefind on the weekend as there was also a food truck event next door. We ended up parking about a block away. They have a parking lot but was full. This place seems to be in a what seems like - converted home. They have about 6 rooms or so with different sizes. One coed bathroom. They charge a flat fee for bring your drinks / food, pretty nice overall!

I live in the area and passed by a couple times. My cousin…read moreand I wanted to go somewhere low key to catch up and have a drink so we came to The Note Lounge. It was quiet, but our bartender Stephanie was so friendly and made our drinks perfectly. By 9pm at started picking up and there was a DJ, music and people dancing--it overall was a really fun time!

My bf and I live in the area and wanted to check out this neighborhood bar. We were hesitant since…read morethis seems like an older crowd, according to the limited pics/reviews. We went anyways and it was so wholesome! It was very lively on a Friday, they had a DJ and then karaoke later in the night. It was cool to see like a community in there, and everyone getting along. If you're younger, live in the area, and bored - doesn't hurt to come check it out!

The 4 star rating is accurate if you understand this is a dive bar type of spot. If you think it's…read moremore than a dive bar, it's probably more of 3 stars. It's a nice dive bar, you get what you pay for. I got a well shot and a pint for $13. Great price to pay to take the edge off after a day of work. The bartenders were friendly when I was there and always asked if I was ready for another round! Will come back the next time I just need to take the edge off and relax

Great time!!! Fun place. The owner was really nice. We played pool. Great place to eat and hang…read moreout. Great DJ.

The music room and bathroom were both clean. Audio quality is solid. However, after ruminating on…read morethe experience once we arrived home, several concerns became clear that ultimately deterred me from returning. Pricing was not straightforward or transparent. Upon arriving, we were told that all the rooms were booked and no follow up questions from their end. This remained the same throughout the entirety of the communication. I had to inquire all the questions, thinking I was asking the right ones to know prices and availability. I was wrong. With my questions, the answers I received were: 1) small room would take about 1 hour and 2) medium room would be about 40-45 minutes. Again, no follow up question from them whether which room we want, offering prices for each room, and asking if we wanted to put our name down. I only asked if the medium price would be the same as small, since we only had 2 people. That's something I should have reworded because what I actually wanted to know is how much would it be for 2 people--this was after 9:30 PM, for a medium room. I want to highlight that even though I am responsible for inquiries for clarification, a general rule also uniformly applies for businesses to be upfront with pricing and services for clarification. In short, that was completely absent throughout the interaction. We didn't know better, since we are not usuals at this establishment, which truly did feel that this was intentionally done to upcharge us. At the time, we chose convenience and said we would take whichever room--small or medium, as they stated--became available first. The medium room became available about 15 minutes after we had returned earlier to ask how to get on the "waitlist." Yet again, the process itself was never explained nor openly offered to us. We were informed of the $99/hour charge for the medium room only after being called up to the front desk/food station area, when the staff member was already writing the price on the receipt with a clipboard. This key detail should have been clearly disclosed at the very beginning of the first interaction--way before the signing at the desk to enter the room. My previous paragraphs can be referenced to this. Instead, signing and entering the room was processed as both the very first and final contact/confirmation. Thus, we weren't given any pricing and details prior until our name was called and came to the desk to sign. That is the primary issue: not disclosing the needed information well in advance until signing. Also, to their other review response --if there were management, then it could be with the person overseeing the computer, whom I directed the questions to. Like other reviewers have mentioned (which, in hindsight, we should have read more closely), there was a noticeable lack of transparency. We essentially had to ask every question ourselves in order to get basic information. Even then, the responses were brief and only addressed exactly what we asked--without offering additional context or details that would have helped us fully understand the pricing or process. And that in itself--is dishonest. Deceptive, too. Because of the lack of intent and transparency, we also weren't offered pricing information with the small room at any given point. So for those who wish to visit this establishment, be mindful of the highly, subtle deception. Perhaps you could try and ask directly for the pricing of each room, depending on head count, but who knows if they would provide information in all the extent needed for customers to make an informed decision. The medium room could fit 6-8 people maximum from our perception. The pricing on the website does not provide any room sizing price, or estimation. Just by head count, so essentially, we were being charged for the 9-10 people ($99/hr rate) that is listed on the webpage. Yes, here's the fine print from the website: "RATES & ROOM CAPACITY: The final rate will be based on either room size or total number of people, with the higher rate applied." If the $99/hr charge was purely due to the medium room size, as it did note that a "higher rate may apply," then that would have been understandable--if that information had been deliberately shared to us well in advance before signing. Even then, it becomes much more questionable since it seems that 6-8 people ($79/hr) could be accommodated in a medium size room. If so, then this was an upcharge, given all information had been nebulous. However, the issue I am pointing out here is the extreme lack of transparency and the involuntary manner in how the information was provided before signing. The general answers mentioned above were disclosed only when prompted by our questions, and even then the responses remained consistently evasive and limited. The quote above was already included in this original post. Read the latest response to see how they confirmed their own fradulence. Never was offered a large yet was given one and upcharged.

Edit: While I appreciate the reply from the business owner, none of these points were communicated…read moreto me or my partner. In spite of multiple reviews warning of the exact same issue regarding predatory pricing, the fact that this continues to be an issue while policy is only clarified in the replies of Yelp business reviews means that there is no serious consideration to review feedback or address our concerns in any meaningful way. If the customer has to make multiple inquiries as to what the pricing structure is without any upfront information such as what the business owner provided, then that policy only exists in fine print as insurance for the business' benefit. This is especially true because in this case, you cannot find what the rate for a room is on their website, and this policy was never communicated at any point of our interaction. I could appreciate the fact that pricing was agreed upon before we signed and went to our room, but that's only because that singular piece of information was never conveyed beforehand and which would have given us the opportunity to make a different decision. Because of this, I actually now recommend people stay away from this establishment and take their money elsewhere. My partner and I had a very unpleasant experience from this place because we were up charged for a room for 8-10 people at the rate of $99/hr, in spite of there being lower rates for smaller groups at ~$70 or even lower (which are available on their website). However, this being our first time, we weren't made aware that there were different pricing tiers and were led to believe that there were only two rates available by room size alone from small to medium. We were told upfront that there would be an hour-long wait for a small room, so we wanted to take the next available room that came up, which was a "medium-sized room." I know we aren't usuals there and therefore a business-decision was probably made to give us the most expensive rate to extract the most value possible from an unsuspecting couple, I found the practice to leave a bad taste. Beware of being given false time estimates and rates by the man who works there. It was disappointing to be taken advantage of in this way, so we advise looking into their rates first before going into this place. I get that we shouldn't have expected to pay the rate for 1-2 people because we chose a bigger room, but it also doesn't justify getting led into paying more simply because we didn't know any better.

it is very good very very good…read morethis isn't spam, this is actually just how I feel when I eat the skewers. always get the chicken skin and the corn skewers where they poke the individual kernels

The food was delicious, the place super nice, a very cozy and pleasant atmosphere, they exceeded my…read moreexpectations. The perfect place for a date

Amazing food and drink would recommend For the prices and…read moretime it's opened Good staff very respectful

매번 올 때마다 민지 언니가 너무 친절하셔서 항상 오게되네요!! 안주들도 진짜 맛있고 매번 노래방하면 찾게 되는 곳이에요!! 베이에서 몇개 없는 소중한 곳이에요!read more

It wouldn't be Japantown without a proper karaoke bar. This is a great spot to visit with friends,…read moreor you could plan a team building trip like I did!

It's a great place to have a fun place to be silly in costume and wigs, and sing your heart out…read morewith lots of encouragement from the crowd. Our group of 6 arrived at 8PM to get on the virtual queue early. Wait was about 30-45 min even that early in the night. There were many regulars there ready to sing already. We were fine with waiting and enjoyed a round of drinks. Getting a table at that time was easy but within a couple hours, the place was crowded. The bartender was attentive even as more people came in. She got us our drink orders pretty fast. Drinks were ok, but we were there for karaoke not a cocktail experience.