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Pure Hygienic Smiles

5.0 (3 reviews)

Services - Pure Hygienic Smiles

Dental exams

Teeth cleaning

Teeth whitening

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Michelle Wang, DDS

Michelle Wang, DDS

5.0(18 reviews)
4.8 km

When my wife and I decided to "level up" with our dental care, we were referred to Dr. Michelle…read moreWang by our fabulous endodontist, Dr. Debra Meadows. Well, "level up" barely describes the experience we have had so far with Dr. Wang and her associates! First and foremost, Dr. Wang is a passionate dental educator at heart and incredibly professional and knowledgable! My new patient visit included x-rays, a thorough cleaning, MANY photos of what my teeth actually look like (yikes, the plaque!), a tooth-brushing demonstration, and guidance about how to use a Water Pik. The treatment plan she formulated for me was conservative, fair, and reasonable, and there was not one attempt to try to upsell me. She taught me so much about my teeth and oral hygiene care in that initial visit. And like any good educator, she was transparent about the work she was doing and what she plans to do with my teeth. I found her to be so motivating and encouraging. As someone who has never been a consistently good dental patient, I really appreciated her approach. I went back a month later for a few fillings and she showed me (via before and after photos) how much I've improved in my oral hygiene and a few areas where I need to be more diligent. That was really helpful and I will look forward to this monitoring in subsequent visits. The vibe in the office? Welcoming, friendly, and completely patient-centered. Heather, Natalia, and Sarah, along with Dr. Wang, are all so personable, sweet, and relaxed. If you are looking for a dental professional of this caliber, Dr. Michelle Wang is the one!

When I moved to the Palm Springs area, I was disappointed that none of the recommended dentists…read morewere accepting new patients. Eventually I discovered Dr. Wang in Redlands. I must say that I unequivocally feel that her practice is well worth the long commute. I have been very impressed with Dr. Wang, her staff and hygienists. Dr. Wang is thorough, knowledgeable, sensitive to the needs of her patients, and accommodating if there is an emergency situation. I have since moved out to Yucaipa so I no longer have the long commute, but I would have been more than happy to continue traveling the long distance to receive the quality care and attention I get from Dr. Wang, Heather, and the hygienists. I am so appreciative that I found them for my dental needs.

Orange Tree Dental

Orange Tree Dental

4.3(29 reviews)
5.2 km

Dr. Collins is the best dentist I have ever had. He explains everything he is doing throughout the…read moreprocess which is very reassuring. He is kind and gentle and seems to genuinely care about his patients. The office is well taken care of as the staff was super friendly! Thank you Dr. Collins!

This office and its staff have that smaller town vibe of arrogance; the air of a big-ish fish in a…read moresmall pond. They don't REALLY care most of the time, they're just practiced at pretending like they do, adept at fooling most who just want to get on with their busy lives. But once in a while someone comes along who just doesn't have patience for their fakery (or is it f*ckery?). Had my initial exam and cleaning a few months ago. Dr Fangman identified a chipped filling that needed an authorization to repair. Staff member Aimee was supposed to send paperwork for authorization (but never did). I spoke to her directly about it while leaving and scheduling my future cleaning. She assured me at the time that she had it under control. Fast forward to now, I sent a short, precise text message to Orange Tree Dental to follow up regarding the authorization. Aimee responded without fully reading what I wrote and told me I must reach out myself for emergency procedures. (this was not an emergency procedure) This means she also did not bother to check my file to see what I was referring to, she simply responded quickly to dismiss the job responsibility. Severe lack of attention to detail. No pride in her work. I called to speak with her. On the phone, she still didn't have the story straight. She called it a cracked tooth, when I clearly wrote FILLING in my message to her. I had to push her to check my file so she could see what I was talking about. This is ineptitude of a higher level, because checking my past appointment record should be the FIRST thing she does. Eventually, she said she would reach out to gain the needed authorization. This did not fill me with confidence; someone needed to first acknowledge and explain what happened after I just waited months for no reason, and someone needed to assure me it wouldn't happen again. Well, Orange Tree Dental doesn't operate that way. They're a big fish, remember. At no point did Orange Tree Dental admit any error or mistake and certainly didn't apologize. In fact, Aimee blamed the dentist, Dr. Fangman for not notating what she was supposed to do (even though she knew it at the time of my last appointment). She expressed zero remorse. No shame, didn't care. No effort to even try and explain how perhaps it "slipped thru the cracks." ZERO accountability and when I called her on it, she deflected with by falsely saying I was being rude. No, she just didn't like being held to account (prob for the first time in a long time). No mollycoddling, this is the MEDICAL profession. This is people's HEALTH. And she FAILED due to extreme lack of attention to detail. Toward the end, she had no problem telling me I could simply go to another dentist. So, ignore their mistakes or they don't need your business. Got it. Hopefully, ever reader here will get it too. So in sum, Aimee never followed up for authorization. Months went by. She never followed up with me or my treatment plan. Wouldn't acknowledge her mistake, and didn't give a single d*mn. (The business obviously should have a system in place in case they don't receive work authorizations. But apparently they don't?) Due to additional lack of attention to detail, Aimee completely fails to interpret my message to her asking about the authorization. Then she blames the Dr when it's HER job and she was aware of her responsibility during my last appointment. Does anyone at Orange Tree Dental really care? Doubtful. I wouldn't have noted it in a review prior to todays events, but the doctor himself was no prize. He kept insisting I needed prescription mouth guards. After 40 years of dentist visits (and braces), I've NEVER had a teeth grinding issue. He just wanted an extra buck from the VA insurance and spent several minutes "selling" it to me, whether I planned to use the guards or not. (All this makes me wonder if they got an authorization for the mouth guards? If so, that would be medical billing fraud. Something to look into when I speak to the VA.) The folks in this office seem to assume people are simply idiots who will go along with whatever they say. They're fairly oblivious to reality but do specialize in lip service. After speaking with Aimee, I cancelled my follow-up cleaning. Now onward to finding another new Dentist. I'm sure Redlands folks appreciate having a dentist locally, but I recommend avoiding this office. Small mistakes lead to bigger ones; if you value your medical care, don't be afraid to find better service out there. Oh, and when I cancelled my next cleaning appointment, Aimee responded to confirm with a MISSPELLED text. There is just no fixing that lack of attention-to-detail. That's what you're going to get at Orange Tree Dental. With a side of no-accountability. No consequences. No drive to learn or become better. And no shame. Let them make their errors with someone else's health care.

Photos
Orange Tree Dental - Before

Before

Orange Tree Dental - After

After

Orange Tree Dental - Beautiful 1927 historic Craftman style home converted to a dental office. A very warm and cozy office.

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Beautiful 1927 historic Craftman style home converted to a dental office. A very warm and cozy office.

Pure Hygienic Smiles - dentalhygienists - Updated May 2026

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