Management at this place is very 'high strung'. Their go-to move in any given situation beyond the…read morenorm is to start yelling. Obviously, something like getting your car washed should NEVER be a stressful experience - some people do this on Sunday when they are relaxing, but not at the Super Soaker. The BEST you can expect there is indifferent, uncaring and patronizing service from a management who obviously feels that his customers are beneath his regard.

Sketchy. Promises a free car wash in exchange for customer data. The code is sent via text message…read morethough once you drive to the location, it is non existent. I feel scammed. The number listed when called..you get sent to voicemail. I wouldn't recommend.

This is a nice little drive thru car wash that recently opened. What sets it apart from the other…read morecar washes in the area are two things...first they offer a discount card which entitles you to a free wash after you buy so many and second the vacuums are free with the purchase of a wash. So once you go through the wash you pull into one of the spots with the vacuums and take as long as you need to really get the inside of your car nice and clean. I don't know about you but those vacuums at the gas station that you have to feed all of your quarters into annoy the crap out of me because they never give me enough time to get everything vacuumed before it shuts off. The prices are on par with other car washes and when you factor in the free vacuum I think it's even a bigger bargain. I'll keep returning to this car wash when my car needs a bath.

They got my credit card for the carwash, then started charging me monthly for same amount. Carwash…read moreis in Louisiana. I live in Kentucky. Called customer service and I'm still waiting for refund...

Seems like almost everyone time I come here the yellow cones are out. Can you please open the time…read moreyou advertise? 8:08 A.M.

I got a free one month trial on the app! I like Tommy's more than Pelican Pointe Car Wash so far. I…read morelike the conveyor belt entrance better and the quieter vacuums for the interior.

This was a good car wash been going to them since they first opened on 190. But since then service…read morehas been going down after they raised the monthly subscription. I mean you raised the prices for terrible quality of service? Before they were very punctual but now multiple days they wouldn't have a person here probably pass 6:20am I mean probably not even 6:20 because I left. Today gate broke early in the morning.... So yall as a company raised the price for so y'all can't hire an adequate manager to run the car wash. And also they remove the plastic cover that goes on the back of the windshield. I know it probably doesn't do anything but still. It's about the principal. If I could give it a zero stars I would. Because that is how frustrated I am currently.

Visited late i. the day, so they were not busy. Hot right in, ran the wash, then over to the vacuum…read moreand drying area. The vac's worked flawlessly. Plenty of drying towels and spray cleaner were available. The area was very clean and organized. It was a great visit!

My car was dirty from a long road trip, and the drive thru wash cleaned it up really quick. The…read morefree vacuum service was a nice addition and it was the most powerful vacuum at a car wash I've ever used. No cap fam. I do wish the drying materials they offer were towels and not paper towels.

The service use to be so amazing ! Today I was screamed at by the general manager and after asking…read moreher why she was screaming at me, she stated if I was screaming at you, you would know it. I asked her 3 times to please stop screaming at me and the young new employee was in awwww. After I was vacuuming my car and she approached me again and I said that's so unprofessional and please get away from me. Mind you , I was just literally waiting patiently bc the car in front was having an issue going through the wash. In awww how they hire people like dawn to treat their customers with such disrespect. Then afterward she offered me an upgrade wash. We have had a membership since they opened and never ever had anyone treated us the way their general manager did. Feel bad for the employees, I can't imagine how she treats them !!! The young man apologized so many times for how she treated us.

I've had memberships with both pit stop and Tommy's express and frankly rain forest was better than…read moreboth. The vacuums actually vacuum. And my car AND tires both come out clean. Overall the best car wash in town

The owner reached out to me right away. I like when the business reads the reviews and offers to…read morerectify the situation.. Disappointed in this car wash. I was leaving, after getting a PLATINUM wash, when I looked at my rear window. I couldn't believe how dirty it was.

Pelican Pointe Car Wash pricing went up again. Basic Wash was $7 then $9 and it's $12! I may need…read moreto try Tommy's Car Wash down the road next time.