I had a horrible experience here. Their customer service is terrible and they will rip you off. I went here to get a brake control module for my car and they charged me more than it is worth online and it took me FOUR hours to pull it out of the car myself with NO guarantee that it will even work. Then when you get to the counter they tack on core fees, and then state you have to purchase a warranty to return an item. They will also nickel and dime you for every single nut, bolt, and clip. They will charge you for a part even if it is obviously broken or attached to something and you don't even want it. The customer is always wrong here. When I first walked up to the counter the cashier (who I later found out is the manager) incredulously asked me "what car is this for?!" He then proceeded to charge me for a car computer, when I was buying a module. That was $23 more per item as well as a $2.00 core fee and $2.00 recycling fee. I tried to correct him that I wasn't buying a "computer brain thingy", and he mansplained it to me, refusing to listen. He had really bad breath, too. And he didn't know what car it was in the first place. I recommend going to their website to check the price of the part you are purchasing because it is often a lot higher at this junkyard than having it shipped right to your house from a real person who sells parts on Ebay. Even buying it new can be a better deal than this place. They also charge $3 to get in, and the workers don't speak to you. They are unfriendly, rude, and unhelpful. They will literally throw away the parts you pull if you don't take them. It's also dangerous and dirty to walk in there due to debris everywhere! Oh and they are racist too, the manager was literally yelling at the Hispanic fellow behind me. They also search your bag. I also filed a complaint with HR and HR failed to follow up. I will be going through my credit card to dispute incorrect charges from here and I will be doing everything in my power to bring attention to this terrible business model and poor customer service. read more