Can't ask for better service! The staff at this location really helped me out tremendously with my…read morecar and tire issue. I came in with a leaking tire and didn't know where it was coming from. Mark quickly diagnosed the issue and found the puncture site immediately after dipping the tire. Even showed me how. Ultimately, I purchased a new tire for the right back passenger side at a very reasonable price complete with installation. Mark, Jordan and the whole crew here are a pleasure with which to work. I was in and out in no time and drank free coffee while I waited. Outstanding service. Highly recommend for all of your tire needs! Thanks, guys!

I went there to have my power steering and brake lines flushed because I accidentally poured…read moretransmission fluid (my van takes that in the power steering) into the brake reservoir. I told them what happened and what I wanted done. The neglected to tell me they were not equipped to flush power steering. They emptied the power steering fluid and did not fill it back up, they did not flush it, the fluid was still black. Then they gave back the van without telling me which could have ruined my power steering pump. Now the fluid is leaking and I have to keep refilling it when there was no leak before I went there. Before that I never had to pour fluid in it. They also neglected to tell me that the brake master cylinder needed to be replaced for safety because transmission fluid would ruin the master cylinder and brake line seals. I know they were aware of this because when my husband called to complain they admitted it on the phone. They gave the money back for the power steering but refused to refund the brake fluid which needed to be replaced after they did it (if they even did) because we have to replace the master cylinder. So because of them I had to pay TWICE to flush my brake lines since I had to have someone else do it right. They were very rude to my husband when he asked them to refund for what they made me pay for but they didn't do. Again, it was obvious they knew the master cylinder needed to be replaced for safety and didn't tell me. They knew they didn't have the equipment to flush the power steering so they lied about doing it and just emptied it. Before it was NOT leaking and now I have to pour fluid in the power steering every single day.

Jennifer was funny & great with all customers. Shop help us late one night great place for service…read more& tires.

The service provisions have remained unchanged since I last visited. As many people know, it's a…read morevast inconvenience anytime you step outside our busy days for an unplanned repair like a flat tire. Further complicating the issue is being told by the repair facility that we only had one technician show up for work today, and the repair of your tire will take all day before it is completed. With clients waiting on me, that was not an option. I went across the street to the competition and replaced the tire within an hour of arriving. Now that I know the competitors, except for the maintenance program that I have, there is no need for me to return to this location. Problem solved.

For all the things you look for in a car care company take five is your answer. I don't think…read morethey'll be changing no transmissions or no serious car work like that but for your basic car care I couldn't recommend a better company.. Dom and Terrence were the sweetest, most tolerant, understanding and caring guys to deal with. Thank you guys so much. I'm so glad I came in today.

I've used Take 5 for a while. I typically use them because they offer a 25% discount for veterans,…read moreand that often ends up being a better discount than any of their coupons. I also think it's a nice touch that they give their customers a bottle of water and the price point is the same as anywhere else. I used this location on Cassat for the first time last week for my oil change. The service techs were plentiful and even though they were crowded, they seemed to moving cars in and out quickly. The main tech working on my car was very polite. Once I got home though, I realized that I had to reset my oil sensor myself along with the tire pressure. A day later, I realized that my windshield washer fluid was not filled either. These are all just services that are included and weren't done. Am I done with Take 5? Probably not, but I'm hoping this can be constructive input that they work to correct for next time.

My husband always takes his car into here, and usually I am a dealership type. Well after he got…read morehis car back and they gave him another round of awesome service I decided what the heck I will just have them take a look at my suv. Paul and his manager really assisted me amazingly. Gave me a call, said it was just something minor with my tire, which I expected to have them say like most places "oh you need new tires" blah blah. Honestly why I dread taking my car in places. But let me tell you, Paul put my car anxiety at ease. He let me know it was minor, and if I wanted i could get new tires, but there was nothing truly wrong with them. I mentioned I wasn't sure if it was shaking a little /pulling and he said let me call you back I will personally go check it for you. I mean come on, that's quality service, most places would be like pulling teeth to have them go above and beyond. I hate to admit this, but my husband was right. This place rocks and is awesome. I understand why he goes when ever there is any car issues. He got his breaks, rotators done with an oil change and got it back in less than a day. (More so because timing of us picking it up.) but was done same day. Seriously can not recommend this place enough, the prices are amazing, you don't get pushed to do anything you don't truly need/want. They are up front about it and honest. Which is very rare to find now a days. Thanks Big chief for putting my mind to ease and being so awesome. BIG CHEIF FOR THE WIN!

Over $500 to pull 4 tires and mount new ones. Tires $1k for 4. Drop shipped tires, not theirs to…read morebe clear. They get their money front-end or backend.. So, if you're are not buying tires from them, buyer beware. My bad for thinking fair priced given length in business. Added note, no lube provided.

It was good and fast,. Got oil change. Great service. Good price. Will come back next time.read more

Fast, knowledgeable and not pushy with the upgrades. So easy to swing by during the day and get in…read moreand out.

The facility is just dirty. My dad ran a shop up north when I was growing up. The waiting room…read more was small but inviting, had beverages, coffee ect. Our customers were always happy withe accommodations. This place is just plain dirty and uncomfortable. Its more than providing a good service but its about making the consumer spy while they wait too. I was in my office clothes and felt like I needed to go home and change. Ants all over the waiting room floor no coffee, no water, cob webs open ceilings just nasty. Did they fix my tire ya, but sitting in there was gross. Maybe they had a recent leak. But there's no reason for these conditions. You have the space invest in it

This is mainly for the ladies who never know where to go or who to trust when they have car issues…read more I went to Tire Kingdom on Normandy Blvd because the location closest to me had no electricity. I had what I presumed was a screw in the thread in my tire not the wall and though I believed it to be fixable finding somewhere open was not easy as it was Sunday. I get there finally and am told it will cost in total about $32 more than I wished but I believed at that time that beggars cannot be choosers...so said he! Now I'm telling you my outcome and I don't want you to assume that this is going to be the case for all but Troy (a name that I'll cling to for all time) charged me nothing! As in Zero Dollars as in his own words it was a tiny screw. Now I don't know about the rest of you ladies but anywhere else I would be paying the full price but the Lord don't put you where you're not supposed to be. To all the guys working on a Sunday at Tire Kingdom on Normandy Blvd, I thank you from the bottom of my heart...thank you!!

I got mixed feelings about this place. They helped me out a lot when it came to replace my engine…read morefor a 2015 VW Passat 1.8L but I had to find the engine and deliver it there. So really, all they did was the labor and it was less than $2K. Very affordable but. I got a fuel pump done recently and it was over $1,200 with them finding the parts and labor. Definitely overpriced. I got upset because the text message that the wife sent wasn't clear enough for me to know the final price was. After arguing with both the husband and the wife, I asked them to remove the parts. It took the husband less than 15 minutes to do it. I was being charged 3.6 hours at $145 an hour for a less than one hour job. YouTube has a step by step 30 minute video only one tool needed. Both of their responses were "we charge you for what we know not what we do". The husband doesn't even know English. I found all the parts for less than $350 on rockauto.com with guarantees and they were charging $440 parts for an Audi parts just because the cars come from the same maker. Only reason this isn't a one star is because the wife wasn't upset with me, even after I was rude. But they didn't even respect my car when they returned it.

Carolina lied to me saying that they would have my clutch installed and ready within 72 hours. She…read moretranslates for her husband (the mechanic) who doesn't speak english. Get an invoice before they do work, don't assume they are honest. They initially quoted me $750 and increased to $2,100 for additional repairs they pressured me to get without an invoice. They said the previous mechanic left bolts loose, etc. I had my previous mechanic come to EJ's to talk about the mistakes they found with his work. That's when my previous mechanic told me that they are liars & scammers. He was shocked that they gutted my car as it's unnecessary to remove the engine to replace the clutch. It's not necessary to remove my wheels to access the clutch. They also double-charged me for labor ($750 + $800) which they haven't broken down in the invoice. They've had my car for 2 weeks, gutted it, and let my car sit on the lot as they worked on other vehicles. I've been without transportation for 2 weeks. I'm paying car insurance for a vehicle that I haven't driven for 2 weeks. Every day they lie saying that my car will be ready by tomorrow. I assumed this place was trustworthy from the 5-star Google reviews. The labor time for my initially requested services to change the clutch is 3-6 hours. They said my engine had a major oil leak. They've added on more unnecessary repairs while keeping my car hostage. Their business isn't secured with a complete fence. I have severe anxiety that my rims or other car parts will be stolen. I have severe anxiety that my vehicle will not be repaired correctly by someone who only speaks spanish and may not even be certified. Every day that goes by that my car is not repaired, I panic. This is a Honda civic, they are easy cars to repair, they have several youtube videos on the clutch replacement steps for my model. I feel stupid for trusting this business. Scammers! Beware, they will ruin your $7,000 vehicle investment. I was just getting ready to sell it too. Having the clutch changed was my final issue before I sell it! Now i'm out $2,000, filing a BBB complaint, and will likely have to pay more money for someone else to fix their mistakes. Expensive lesson that I had to learn, but nobody deserves this.

I haven't been to this Pep Boys in many years so was a bit taken aback when I walked inside and saw…read morethat it had changed quite a bit and I had no idea where to go to find what I was looking for. I was greeted immediately by two gentlemen. One, the sales manager, Joshua, went above and beyond to assist me. I had already "researched" and knew that there were companies that manufactured windshield wiper blades to fit my car. He looked it up on the computer and located them on the display for me. When we walked to my car to install them, that is when my trouble started. Turns out, my 5 year old car still had the original blades and one had broken. Then, we discovered that just because manufacturers say that blades will fit your car doesn't mean they will. (Surprise!) Joshua tried a couple of different brands and styles before giving up. (We realized I had to go to a dealership.) But he didn't let me leave before temporarily fixing my broken wiper blade with electrical tape to prevent it from flying off and scratching my windshield. The entire time he was pleasant, polite and very professional. As a bonus - he also showed me the trick to replacing my front and rear wipers easily and without breaking them, which came in handy since the dealership had a policy of non-assistance. Thanks to him, I was able to replace mine on my own within minutes with little fuss and almost no swearing. I've always had a soft spot in my heart for this particular Pep Boys and I'm glad they still hire great, honest workers.

Very unprofessional and arrogant about it. They literary avoided doing work that Giga tires hire…read morethem for. I ordered tires to be installed on my vehicle and a tire shop said they didn't have the equipment to install my tires.

My 2005 Honda Accord needed some brake work done. Front pads, rotors machined, rear drums turned,…read morewheel cylinders, new shoes, hardware adjustment, fluid etc. Within a couple hours, car was ready to go. It stops like it did when new and the cost to have this work done was very reasonable. I am impressed with their honest diagnosis, general competence and strong work ethic. You will be happy you took your car here!

I bought a 2001 Toyota Rav 4 from a mechanic I knew and had some issues the whole year I had it…read more David was very accommodating and always updating me. Turns out I had a leak in a few hoses for my AC and Power steering. He had to make a special order for on of the parts. He got everything working like brand new again and for an affordable price. If you are sick of taking your vehicle in somewhere and the issue not being resolved or costing you an arm and a leg take your car here. You won't regret it!

I had the pleasure of working with Chelsea and Adam today. They are very considerate and took their…read moretime explaining what I should expect. The service was fast, convienient, and I felt very confident about the quality of service I received. They even offered a promotion of $50 oil change for life - I am very grateful as like most, every penny counts. Thank you.

I don't see how this lil shop has such "great" reviews. This place is the WORST!! I went for an…read morealignment & left with high blood pressure & a headache. I was there for over a hour & a half, yet still failed to get it done. I was told to come back the next day with no sense of empathy. The owner Adam is absolutely one of the most horrible business owners I've ever met. He was rude & unprofessional with me, disrespectful to his employees in front of customers, & his lack of order was insidious! That "fine establishment" should be shut down smh. On a good note, Bobby & Josh were amazing! They took time to listen, assist, & resolve my agitation.