Well, this is not the review I expected to be writing, but I'm really disappointed. And will be…read moresharing my experience with others. This was our first visit after switching from a place in Snohomish for convenience. I called to schedule a grooming appointment, but somewhere along the way there was clearly a miscommunication, because when I picked up my dog, he had only received a bath and brush. (And ear cleaning.) Great. No actual grooming was done. Which is what I called for when I made the appointment... It's also worth noting that they ask for a tip before you even see your dog. I tipped, assuming everything would be done and I'd be very happy. It wasn't until I got home that I realized they hadn't trimmed the hair around his paw pads or sanitary areas...basic grooming items. (I had also requested the anal gland expression and de shedding, so who knew at that point what was even done.) I called the next morning to see if I could bring him back in to have this corrected. I explained that I was not upset but understood that confusion happens. Well, there was no concern about making this right. I was told they don't offer that as a standalone service and that I'd need to book another bath appointment. What?! Giving my dog another bath two days in a row is not only terrible for my dog, but it's also unnecessary $$. So that response was surprising. After pushing a bit, they said they could "get approval" to do the standalone services if I brought him back and paid the price difference. At that point, it wasn't about the $20. The prices are all reasonable. It was about the lack of ownership and effort to make things right after they missed core parts of the service I originally requested. This was their chance to retain a new customer and they just didn't care. I chose not to bring him back because the experience left me with very little confidence in their care or customer service. I was really hoping to find a reliable local spot in Lake Stevens, but unfortunately, this isn't it.

Great prices! Both my dogs had never been to a professional groomer so I was nervous they would be…read morescared. They seemed very happy when I picked them up and the looked so great!

I was overcharged on my purchase and didn't notice until later when seeing my credit card charge…read morepop up (I was distracted at checkout holding my dog) I filled out a survey emailed to me and noted the overcharge, then the manager, James, reached out to me and said that he'd refund the it. I've followed up multiple times and have received no reply or refund.

Quick & Easy Nail Trim for My Pups!…read more We brought our dogs to the grooming area at Petco because they were long overdue for a nail trim. We showed up a little before they opened, so there was already a small line waiting to get in. Once they opened the doors, some people went shopping while others (like us) headed straight for grooming. We didn't have an appointment, so I fully expected a bit of a wait. The team was moving at a good pace -- they checked in the appointment pups first, then got to us. I really appreciate having Petco nearby because: My dogs already have profiles in their system. The groomers are always friendly and patient. They're usually super quick -- my past visits, the dogs are done before I'm even finished checking out! One thing I love: you can add a tip right at the register. I never seem to have cash, so this is a big plus for me! This visit was on a Sunday, so it was definitely busy. Belle went first while I paid, and she was still getting pampered when I finished. Then it was Leia's turn. We'd had a puppy playdate right before, so I was hoping they'd be too tired to care about the paw-dicure. Belle was chill, but Leia was a little restless -- the groomer took her time, and it turned out great! I usually just do the trim and buff, and even with that simple service, the team always makes it a good experience for us. Thanks for keeping our pups' nails nice and neat, Petco! We'll be back

After moving to the area, we needed somewhere to get Raw for our doggos. We came across this place…read moreand decided to check it out! It is very clean and they have everything you need for your furry animals. Since they didn't have the brand we were buying, the knowledgeable staff helped us pick out something different. They also have a treat bar that you can fill a bag and buy by the pound. While there, we noticed a flyer for an event they were going to have. Of course, we had to go which was "Sniff into Spring." They hid treats around the store for the dogs to sniff out. There was one that was considered the Big Prize! Can you believe our boxer found it? How cool!! She won a basket full of fun goodies! We have continued to return for all our Raw dog food needs plus chews and treats!!

I have been going to pet pros for a few yrs now & have always been impressed by the staff.They are…read moreall very knowledgeable & give great customer service, especially Nicole! She always gives exceptional service to everyone & our pets love her to! Way to go Pet Pros for having the best staff I've seen at one store since the Pandemic started!!

I just met Christi today walking 2 of her client's dogs. She was excellent with these little…read morebuddies. Loving, playful, watchful, and caring! I was walking my friend's dogs and she was loving and playful with them as well! Christi is a true pet lover! I highly recommend using her to care for your pets. She does 15 minute, half hour, and hour long walks as well as over nights.

From the owner: "Common Scents Dog Walking" offers busy pet owners in the Greater Seattle area an alternative to…read moreDoggie Day Care and Kennel Boarding your favorite pet(s) when you can't take them with you. Common Scents Dog Walking provides a variety of pet services including Dog Walking, Overnight Pet Sitting, and Daily Visits to your home to feed, walk, play, exercise, and Love-Up the special member of your family!

We have been working with Kim at Lake Stevens K9 Academy since 2021. We enrolled our energetic…read moreBelgian Tervuren in a few puppy classes and he eventually completed his Canine Good Citizen test. It was a great way for him to be socialized and learn good manners. The classes were very low key and practical. We have continued to work with Kim and her team with dog boarding during our vacations and occasionally home drop ins when we have to work long hours. There's no one else we trust more! They always have great attention to detail and treat our dogs like family. We also have an elderly German Shepherd with reactivity and she does great with Kim as well. Highly recommend!

Kim and team has helped us with our rescue dog and again with our puppy. their patience helped us…read morehelp our rescue with being reactive and worked with us to help him be in public spaces and around other dogs without the same level of stress and aggression. our puppy has benefited greatly from the group classes where basic manners are taught in a way that is easy to understand and allowed us to bring those lessons home and use their methods to reinforce the classroom training! Kim and team have been wonderful!!

Took our pets to Wag on Inn this week. Great experience again. No complaints. Wonderful service…read more This time we took our dog and parrot and my parent's parrot. The birds were well cared for and placed in their own room away from other animals. The dog had fun playing with other dogs and in the kiddy pools. I am always happy with the care provided by this facility.

I've had two experiences with this Julie woman. She seems to be pretty mean and I think all she…read morecares for is money. The first time I dropped off my dog, my wife was pretty upset since she was pregnant, and it was the first time leaving our dog, but Julie didn't seem to care, she just wanted to get the dog inside the cage and get rid of us. We came back and the dog was ok, so no problems there. Last week, I had reservations for our dog to stay there again. Unfortunately we had a family emergency and had to change our plans. Guess what? Julie was pissed off! She tried to charge me for the whole weekend, and didn't care what was going on with our family situation. When I refused to pay, she blacklisted my dog and hung up the phone on me. Fortunately for us, there is more than one kennel in the Seattle metro area! I'm not exactly sure how dogs are treated when people aren't looking, but seeing how this woman reacts to life, I wouldn't leave my dog here again. Think twice before leaving your pet friends here.

This man is outstanding! My goats love him, he has incredible energy with animals and i've been…read moreusing him for a while and will continue to. He's on time, does a wonderful job and is a joy to be around. Thanks for everything!

After being a loyal customer for over four years, he left me high and dry. Tried booking an…read moreappointment when he notified me he moved to the eastern side of the state with no notice. Found this unprofessional.

Auntie Michelle is the best! Our sweet golden loves her and she has transformed our dog's coat. She…read moretreats Ryder like her own and is very intentional.

Best groomers hands down! We drive a hour to get there. Our dogs love it there. Been a client…read morefor years now and feel so safe and comfortable bringing our dogs. We are so thankful for them.