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Publix

5.0 (5 reviews)
Closed • 7:00 am - 10:00 pm

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1 year ago

Helpful 11
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2 years ago

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1 year ago

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1 year ago

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1 year ago

The Food from the Deli is great, I have not had a bad experience yet. The Fried Chicken is wonderful, the service is great.

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Harveys Supermarket

Harveys Supermarket

(2 reviews)

I put a 5 star because the one star comment was bs so the service is great with a hint of joy. It…read morethe place to go in Douglas Georgia

** Please note - I only rated as 1 star because it would not let me rate any lower** I used to like…read moreHarvey's as a place to shop... however, the customer service has went downhill drastically. Trying to get someone to help you with finding an item, lifting heavy stuff, or getting groceries out to your car takes an act of congress - and when someone finally does bite the bullet to help, it is usually preceded with a nasty attitude! I see both sides, as a customer and an employee. My husband has worked at Harvey's for the past 5 years! The first 3 years were okay, but as management was "restructured" it has gotten progressively worse for him as an employee. As a place of employment I must say that this place needs a complete overhaul! Management are so concerned with irrelevant stuff that they lose sight of the good employees and protect the employees who are lazy, unprofessional, and unwilling to help. There is a total disregard for employees who have medical conditions; my husband has been "warned" about carrying food in his pocket to eat when his sugar drops too low. Management allow certain staff members to come in late all the time - yet others are "counseled" when they are late due to a transportation issue. Certain employees are allowed to miss work, leave on time for their shift without their stuff being complete, and talk on their phones without ANY management intervention. I have witnessed management yelling at the staff (in fact, more than yelling - being completely obnoxious, cursing, and even aggressive) which is COMPLETELY absurd... This place needs some kind of consultant to come in and train management on how to manage staff and increase morale. Corporate needs to pay more attention to the upper management in place at their locations. HR needs to be more available for staff - instead of allowing time for "management" talks only. As of this week - I am no longer a Harvey's customer. I will go elsewhere for the things that I need. As of this week - my husband will seek other employment options. He will go elsewhere to utilize his skill and abilities. And while I know that just the 2 of us will not make a big difference to Harvey's growth, closure, culture, etc... my hopes are that by voicing this to the public that more people will observe what is going on, acknowledge that they deserve better in regards to customer service and employment; and stop allowing people to treat you, your family, or anyone else for that matter as second best. As a customer, you deserve friendly customer service and assistance. As an employee, you deserve an ethical and fair environment to work in. My rant is over!

Publix - grocery - Updated May 2026

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