Worst facility ever! The original manager who moved me in was awesome and kept the place well…read moremaintained! Ever since the new manager started, both the facility and the customer service went down the toilet! DO NOT EVER RENT HERE!

Secure space is one of the most ghetto storage places I have rented from. Not only do they NOT have…read morecarts available, and you have togo out of your way to go to the office to get a cart to go all the way back to the uilding I need it for to have to return it to the office hastle, the place reaks of dirty diapers, AND you can guarantee that every 6 months your rent will go up. This place is a rip-off... 10x10 from $109 to $206 in a year. Not worth it.

Jennifer was so helpful in renting our moving truck and trailer. She went above and beyond to make…read moresure we were taken care of. Thank you for making a stressful move a little less stressful! Having worked as a Marriott Customer Service Manager, I have very high standards for customer service. Jennifer exceeded those with her outstanding customer service! Keep up the great work!

Never really used storage before but Jennifer has been very helpful in maintaining storage units…read morehere. Appreciate all the help and highly recommend it and it is close to downtown! Thank you!!!

I was extremely satisfied with my experience renting a uhaul from this location (The Storage Spot…read morein WVC). Nate was very personable, way energetic lol, and accommodating! I highly recommend this business for uhaul truck rentals based on my personal experience today! Quick rental process in the office for both pick up and drop off.. use this for your go to moving truck rental place! ;)

From the owner: Here at The Storage Spot we offer competitive pricing (we'll price match), temperature controlled…read moreunits as well as drive up units in varying sizes to fit your storage needs. Once your items are stored you'll have piece of mind knowing it's safe with state of the art security. Stop by and meet our friendly staff and we'll show you around.

I had mixed results with them, but ultimately things worked out. I was quoted four hours plus an…read morehour of travel, but the move ended taking double that--and because I was paying them by the hour I was pretty frustrated. There was also some confusion over "travel fees" vs "fuel fees", but that appeared to be an error on their end. After talking with them on the phone on the day of the move, and then working with them in the week after the move, we were able to agree on a price that was fair, and I feel like it was appropriate. The movers were extremely friendly and polite, and we never had any problems with damage. They treated all our possessions with care. And the corporate people I worked with were eager to make things right.

They where late because a previous customer prior to my appointment made them late by having more…read moreto move than they where previous told about when scheduling. But when they arrived they worked very hard and quickly, and were professional and polite. They were able to complete the job in less time and refunded the difference to me. Over all it was very good.

The place is so clean and well kept ! They were super easy to work with in getting a unit. Super…read moreinformative with all the questions I had, and now currently renting a unit here. Prices are very affordable compared to their competitors, and love doing business with this specific location. Keep up the good work guys !

Cassie was really helpful and quick to take care of my storage needs. I really appreciate her…read moregreat customer service and ability to get me in and out quickly.

I have been renting here for over three years. I can honestly say the entire time was a nightmare…read moreand a horrible experience. I finally had enough and decided to finally take my business elsewhere. I got sick of my account being charged the wrong amount every month and calling in to complain and it falling on deaf ears and not doing any good. Not only did I hang up accomplishing nothing it ruined the rest of my day. The manager never did anything she said she would and I finally had enough. Not to mention I got locked out of my unit numerous times in error and couldn't access my stuff when needed. My bill was always paid and there was no reason for the lockout. Never an apology for the inconvenience never a refund for the overcharged amount nothing!!! Save yourself the headache and rent elsewhere!!!

Horrible experience to be honest.... Office is NOT open as stated or remotely close. I needed to…read morespeak to someone in the office and started to call at 9:30 when sign stated it was open and again 20 minutes later and no luck. Figured they were just busy so I went in in person.. well nobody was around. Still giving benefit of the doubt snd maybe out onsite with someone or at a unit.. hung around for an hour and still no body around. Check co site and also nobody to be seen or an answer to my calls. Called again later after I got back home to both locations and still no answer. Went back again 3 hours after opening and still nobody around at all at both sides. I get that things happen.. but I waited for 5 hours for any one to show or answer calls and nothing??? Don't waste your time renting here and go to another site in town that actually provides good customer service.

Difficult to pay over the phone and on line…read more They indicated in responses to other customer comment that one reason for the price increase is they have added a feature that allows you to open the gate via your phone. I don't have a record if ever being informed of this service. If I wanted to use it now how would I do so? They have on-line payment too. Their emails reference a direct link to that, but I don't see a link in what they email me. It is fine other than the barriers to payment.

Lied to us on the phone just to get us all the way out here. I described to them beforehand our…read moreneeds and budget. Guy on the phone insisted that they would take care of us. So we drive out, trailer in tow, and his stated rates are not only much higher than our budget, but much higher than local competitors. When I reminded him that he said he'd take care of us, he lied to my face saying he never said it. I was floored! And then he got all defensive and angry, real rude about it. The other fella there just looked on slack-jawed. These guys are some real shady characters, and very rude and dishonest on top of that. They'll waste your time like they did mine. Disgusting how they treat people.

I contacted 3 moving companies and Chose Affordable Moving. They were not the lowest quote but the…read morephone coordinator was very friendly and I felt like choosing their company would be okay. There was a bit of a snafu with their arrival time but when they arrived, they got immediately to work. They loaded and boxed and wrapped furniture, along with packing the big things I couldn't. They were loaded by lunch time, took a lunch break and arrived at my new location ready to go. The second location had steps and they all took turns getting things upstairs. They placed a big cabinet inside the very large closet of one bedroom, which was a great idea and took up less floor space in the bedroom. They were done about 4 hours later. Through the whole process, everyone was cheerful, hard working and thorough. If I ever have to move again, and I pray that I won't, I would choose them again in a heartbeat.

These guys were so great to work with! I hired them to move me out of a one bedroom apartment into…read more2 UHaul Uboxes. They called me the day before to let me know their plan for picking up the Uboxes and bringing them to my apartment. They showed up early and were already backed up to my gate with the Uboxes open and ready to start loading. They scheduled my move for two hours and finished in one hour! They carefully wrapped all of my furniture in moving blankets and packed my stuff into the boxes so that the next movers, who will be moving me into my new apartment in a new city, won't have any issues. I was so nervous about the moving process and these guys made everything feel so easy and stress-free. They went above and beyond and I would recommend them to anyone and everyone!