Do not rent from this company they will extort money and try to take advantage of you any way they…read morecan. Beware!!!!!!!!!!!####

This is how Property Management typically starts. They work hard to gain your trust, and once trust…read moreis gained they start dropping the ball. Unless you want tank your investment, stay away, because Q3 will do just that! In 8 months, I lost $17,000 in unpaid rent and property damage. Despite repeated instruction to evict non-paying and filthy tenants, Nikki continually failed to do so. I finally got a wage garnishment and will only get $63/month until his portion of rent/property damage is recovered. In the 8 months they managed my properties, only 2 late notices went out to this particular tenant. They will play boss and do a pretty decent job at it, until the tenant gets in their face and then they back off as is exactly what happened here with this particular tenant. When the water heater went out, Nikki advised me not to replace it because tenant was not paying (this was a week or so before we parted ways). This alone could have cost me. I made arrangements for replacements because I am required by law to provide hot and cold water, and vendor was not able to reach Nikki or Laura after repeated attempts. I stepped in to make arrangements for repairs, and either Nikki or Laura failed to accommodate. When I asked for a drive by and inspection, Laura failed to do it stating, "I don't feel comfortable going there." Get a maintenance guy or something to accompany you. I am an out of state owner, and had to fly in to meet contractors for repairs and maintenance because Nikki and her team refused to do so, but still charged their fees. My properties are in Michigan City, and Q3 didn't have attorneys in that area so I had to find one. Charged me $300 for an eviction she had no part in. One tenant was like section 8 (guaranteed payments) that I had to evict due to "health and safety" violations. Nikki failed to take part in the eviction citing "Fair Housing". This unit had a severe rodent and bedbug infestation that spread to the unit below. Charges management fees even when no rent is collected. When I asked why, Nikki stated "because we are still performing Management duties." When I asked what Management duties she was performing, she was silent. Created leases even while same tenants were already under a lease. Her leases had multiple spelling and grammatical errors. Seriously, a 5-year old could've written a better Lease. The lease didn't even say ANYTHING about a security deposit. When I started pressing her to collect rent, make repairs, and do evictions, said I was "micromanaging her". If they did their job from the beginning and worked to protect my investments, "micromanaging" would've been unnecessary. Failed to do quarterly inspections as outlined in the contract.

Read the previous review and couldn't be further from the experience I've had over the past 6 years…read morewith Q3 Realty. The owner has always gone above and beyond for my investments and I have never questioned statements or my monthly check because they come every month as promised. I chose Q3 Realty because I worked with another management company before them and they did nothing but cause me headaches, plus I was always questioning where my monthly check was. I have been in business for over 30 years and know that some people are hard to please no matter what you do so reading a negative review like this makes me question the person who wrote it.

Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

Robin is highly responsive and provides solution-oriented, efficient, thorough, and effective…read moreservices. I hired him to serve a complaint on a sophisticated defendant adept at avoiding service of process and who a previously hired process server and the Cook County sheriff were unable to locate and effecutate service upon. After months and several unsuccessful attempts, I found Robin. When I described the situation to him on our first phone call, he immediately had several ideas on how to effectuate service. Within days of hiring Robin, he personally served the defendant. I have been practicing law, specializing in litigation, for 10 years, and I have never met a better process server. He is the consummate professional. I only wish I lived in Illinois so I could utilize Robin's services more often!

I highly recommend Robin and Supreme Investigations. We talked with 3 different process servers,…read moreand Robin was by far the most helpful, transparent, and detail oriented. We had a difficult case where the defendant was very difficult to find in Chicago, and Robin went above and beyond in his efforts to find him. He kept me updated along every step, explained what the different services he offers with the prices, and put an impressive amount of effort into helping us with our case. Especially when comparing with other process servers, Robin's communication and dedication were spectacular. Great guy, and even better work!

Even though my case wasn't something that Foresight was able to take on, Robert spent time on the…read morephone with me, answering all my questions. In addition, he provided some great suggestions on options i could follow up on.

Awful service, Robert refused me at the door. I told him cobalt strike on my computer and refused…read moreto help or report or acknowledge anything even though it is fbi reportable. Do not go they do not do any digital services, when asked how they do skip tracing they could not even answer Called me later justifying why they wouldn't help me, did not entertain. If someone tells you state grade malware is on their computer, and that you want it reported to the FBI, and you can talk on the phone, but can't send a30s tip to the FBI, then I'm not interested. These places should be working with federal agencies, not with my former roommate who owns Fortra and cobalt strike

I needed a last minute security team to watch my property. Nate was one of the first companies to…read morerespond to me the same night. He was able to send someone there immediately and even showed up to help scan the perimeter. They were there on time every night, was very professional, and took care of everything! I will be using them again and would absolutely recommend them!

From the owner: We are a security and private investigation company that is license and insured in the State of…read moreIndiana. When it comes to security, we specialize in warehouse security and large businesses, however we also specialize in small businesses and venues as well. The owner, Nathan Brooks is a police officer, and a licensed private investigator and can investigate things such as infidelity, backgrounds checks, employment verification, reverse phone number lookups, license plates, criminal history, marital records, arrest records, conviction records, civil records etc. Brooks Security became a certified veteran owned small business in 2025 so for companies that require that certification, we are happy to announce that we have obtained it and are ready to take on those details.

Investigators from Bellator Private Investigations gave me an excellent investigation with pictures…read moreand a full report. I was very pleased with their work.