The teachers and the person in charge of enrollment were really nice but some of the employees made…read morea bunch of insulting, derogatory comments towards me and some of the younger college students were also hostile and insulting making me need to leave the program early without a refund, losing almost $1000 for my apartment rental and needed to rebook my flight. Even though I complained and requested the director to take action, nothing was done, no followup was given to my email as I was told to send to register my complaint, and no follow up after I left Guadalajara. One employee called me a loser to another employee right in front of me, and other students were mocking my being extorted and having a child who was tortured and killed. It made learning almost impossible, and so I had to drop out and lose a bunch of money. The teacher was great, the other students were quite hostile and condescending, and the overall experience was very regrettable where I lost a lot of money, got no response to my grievances or the unprofessional behavior of the staff, and probably no accountability to the employee who insulted me and laughed at me though I was a paying customer. Truly unprofessional and incompetent and lazy with no accountability.