If I could give this place 0 stars I would...
I'll start off by saying they were being super nice about me and my boyfriend moving in.. super helpful and seemed like a decent place. We moved in and we're promised certain things would be fixed in our apartment. WRONG! Worst property management place ever.
Abigail is rude and has a disgusting attitude.. for what reason but she makes this place unwelcoming.
The property "manager" of the office named David is never there and never returns calls or messages.
Our glass shower doors were broken, we had no light in our kitchen, bugs, blinds were broken, writing on the walls, I found a pair of underwear with feces on it behind our washer and dryer in our apartment, broken water heater for 5-6 days. I spent vigorous hours cleaning up our apartment from the writing on the walls to the horrible smell in our place.
I called and because they dropped something off at our place for us to sign and explained how I put in a maintenance request in weeks ago and they haven't done a thing. The girl Melissa was a rude and fought with me the entire time about how I was mad.
They finally sent someone out to fix our stuff and the glass shower doors were extremely dangerous and the guy they sent out was extremely shocked that they weren't fixed before we moved in and how much of a hazard it was using the doors.
The sent out someone for our lights that were finally fixed.
When they promised they would spray for bugs they sent out their property manager who came into my house while I was asleep without knocking or ringing the door bell. I woke up to him in my house doing his thing, creepy! I was extremely disturbed after this.
Then our water heater broke and they didn't accommodate us and left us with no hot water for 5-6 days. I'm pretty sure that's illegal..
This place is total trash and David isn't there half the time.
Thank god our property got bought out because if I owned a property and let these fools run it they'd just run it to the ground. This is a terrible rental company.. I've had to go as far as calling their corporate office and their manager of their office in Reno to get them to do something about our water heater. Save yourself time, stress & headaches from renting from this 0 star rental company.
The most disgustingly rude and unprofessional rental company in the entire valley! read more