Thier first priority is money , take credit card payments that and Auto pay without concent, had my…read moremom pay 1time they are now automaticly taking money from her accout without her permission.

A HUGE INCONVENIENCE!!!!!! someone called me from there office after I missed my first appointment…read moreFROM BEING SICK came in for the appointment they booked me for! just for them to tell me I can't not see a doctor! after THEY called to confirm THEY sent me the new patient paperwork. missed work! Wasted gas! Just for them to staff to be upset with me like they are the ones sick! Treated very poorly for a sick person!

I have had UC for a year now and had numerous appts. with promedica digestive doctors.Their office…read moreis NOT very professional in that they do not follow up with very pertinent questions about my health.I haved called numerous times with NO call backs leaving me up in the air and nervous.I feel they don't care and that I must be a burden to them.My condition is very serious and debilitating and they have no idea how much I depend on their input which is NOT received most of the time.I wonder if Mr. Ostra knows of this situation or would like to know

I have been a long time ProMedica patient; my primary care doctor referred me to this practice…read more From the moment I called to set up an appointment, every person I spoke with was rude. I left a message for new patient scheduling- they never called back. After a number of follow up calls I was informed that if I had seen another GI doctor within the past year, I was not allowed to be seen, then I was hung up on. Find another practice!