I had an "emergency" the other day with my computer. I went to the computer cave and I was…read moreincredibly impressed. It's a professional shop who bend over backwards to help. My problem was an emergency for me only. Dave was the person who helped me and he fixed my problem quickly, professionally and with good humor. Like I told him...all of my computer issues go to Computer Cave from now on. jay

Have an older laptop. Hard drive died. Thought I lost everything. They replaced the hard drive and…read morerestored EVERYTHING! Works perfectly! Fair, honest, fast and top-quality work. Life savers. Only problem I have - they deserve more than 5 stars!

The owner/manager was super pleasant and helpful. When she realized my headphones could possibly be…read morerepaired locally at another shop she didn't hesitate...

Apple quoted me ridiculously high price just to "fix" my computer that was never broken. Apple also…read morenever mentioned the dormancy issue that can happen when their devices sit unused (which is exactly what happened to mine). Thankfully, Computerology in Richmond diagnosed and fixed it without the Apple price tag. They're Apple-certified, honest, and way more transparent.

I've been here a few times over the course of several years. Each technician is quick and…read morepersonable!

not trying to leave a negative impact on here because the first time i brought my pc up a few years…read moreago service quick and smooth took them less that 3 days but now in today i brought my pc that i just wanted to upgrade and took about a month of no progress so i recommend not to bring in a desktop to be build by them

Pro Mac service experience has been consistently outstanding! To had two recent services. I was…read morecompletely impressed! Their process is excellent. The servicemen are exceptionally knowledgeable and passionate. I referred several customers. thank you!

Inexperienced staff, careless service…read more I brought my HP all-in-one computer in for a screen repair and was originally quoted one price. Two days later, they gave me a higher price, which I did not accept, so I asked them to return my computer to me. However, it appeared that they had already dismantled my computer before even getting the necessary part. When they put it back together, they broke one of the panels. Looking at the condition of my computer afterward, it honestly looked like they had forced the hell out of my poor computer just to take it apart and put everything back together. They agreed to replace the damaged panel, but I had to wait weeks!. When I called for an update, I was told they had ordered the wrong part and would have to order it again. At that point, I completely lost confidence in their ability to properly handle my computer, so I told them to stop everything and simply give my computer back to me, even with the broken panel. To make matters worse, there was a strong smell of marijuana throughout the shop, which made the entire experience feel even more unprofessional. Overall, this was an extremely frustrating and disappointing experience. I felt that my computer was handled carelessly, communication was poor, and the whole process was unnecessarily complicated. I would not recommend this repair shop.