1. Progressive Insurance

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    Syracuse, NY

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    Progressive Insurance

    1.0 (3 reviews)

    Services - Progressive Insurance

    Homeowner or property

    Car and truck insurance

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    Crowley Insurance Agency

    Crowley Insurance Agency

    (2 reviews)

    This agency is amazing! Mike helped me by guiding me what to do with my auto insurance and renters…read moreinsurance when I moved up to New York. He explained both policies really well and took into consideration what I needed. In addition, he was patient with my requests and ultimately helped me make a decision about obth policies. I highly recommend them for any help you would need with any type of insurance

    So helpful and great rates. My whole family has been using these guys for years, no complaints. A…read morelot of times "no complaints" is the best you can say about insurance, but Crowley Insurance really deserves more recognition than that. I've had auto coverage from Crowley for as long as I've been driving. When my wife and bought our house, we did our homeowner's through Crowley. They suggested combining my car with homeowners and asked about my wife's car. We had never put much thought into her insurance and she was on some generic internet policy. By switching her over to what Crowley set us up with, her rate dropped a lot (with better coverage), my rate dropped some and our homeowner's dropped from what was first quoted. If I recall correctly, the total savings created by her getting a policy through Crowley was more than what our homeowner's cost. Yup, it pretty much meant buy car insurance, get free homeowner's. Sweet! Dealing with them is great too. I hit a deer, called the next morning and the person that answered the phone is the one that helped me out. No hold, no uninformed people. Just nice, friendly people that know what they are doing. Gabriel answered all of my questions and immediately got to work on the forms that the insurance company requires. Oh and only a $200 deductible. Sweet! I've only called there a handful of times, but always a great interaction. I can't believe I'm writing a review for an insurance agency, kinda boring, I know, but they really deserve recognition for how great they are. Highly recommend.

    Empower Federal Credit Union

    Empower Federal Credit Union

    (65 reviews)

    Honestly I thought that refinancing my car would be easier. I figured I would try refinancing…read morethrough the credit union I have had been with for years. They are not very customer service friendly in the loan department. Asking a simple question gets a rude and snarky answer. I will not be getting anymore future loans or refinancing anything with them again. I was going to get my house mortgage with them but this just made my decision clearer. Never again. They should probably have customer service training classes for their Loan Officers. Rude.

    Since EMPOWER FCU merged HORIZONS FCU into their system, customer support via the phone absolutely…read moreSUCKS! Frequent glitches, an A.I. "EMMI" computer program that is NOT accurate, terribly lonnnnnng wait times to speak to an often disinterested phone representative... makes this "New & IMPROVED(?)" credit union a real pain to deal with. I HATE THIS SYSTEM and it seems to be getting worse by the month. HORIZONS, you should NEVER have merged with EMPOWER, and EMPOWER, you should have left well enough alone with the phone answering system to check balances. If I can't trust a symple phone answering system, WHY would I trust your Online AP? Seriously thinking it's time to leave and bring my business to a different credit union. So sad after being with Horizons for literally DECADES! BRING THE OLD "EMMI" phone system BACK!!! At least it WASN'T full of glitches and errors, UNlike your new, lousy system!

    Progressive Insurance - homeinsurance - Updated October 2026

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