EMPLOYEES & CLIENTS -- PLEASE READ BEFORE WORKING HERE OR BOOKING HERE…read more After working at Drybar West Palm Beach for almost THREE YEARS, I can confidently say I would NEVER recommend working for this location under owner Whitney Salazar. I also believe clients deserve to know what has been happening behind the scenes. When I was hired, I was promised $12/hour, a raise after one year, PLUS commission on extensions, add-on services, memberships, etc. Nearly three years later, I have NEVER received that promised raise. Even worse, multiple employees -- myself included -- have repeatedly found MISSING COMMISSIONS AND/OR HOURS on our paychecks. This was not something that happened once. We noticed discrepancies over a period of MONTHS. And somehow, despite working MORE hours, taking on MORE responsibilities, and helping this salon through some of its busiest periods, I began making LESS money. But the paycheck issues are only part of the problem. During my time here, I personally witnessed multiple stylists working who were not licensed cosmetologists. Experienced senior stylists were then expected to help train them, correct services, and deal with angry clients when services did not meet expectations. There were days when clients were so unhappy that they refused to leave until their hair was corrected. Who had to step away from their own paying clients to fix it? THE EXPERIENCED STYLISTS. That meant our own appointments were pushed 15-20+ minutes behind, and then WE were left dealing with frustrated clients because the salon was running late. The salon was also CONSTANTLY overbooked while we were not being provided with the basic tools and products necessary to actually do our jobs. At one point, we went an extended period with extremely limited essential salon products and supplies. Imagine being expected to provide professional blowouts without consistently having the shampoo, styling products, and tools you need -- while clients understandably expect the service they PAID FOR. Our manager repeatedly tried to get supplies ordered. Meanwhile, stylists were literally LEAVING THE SALON WHILE ON SHIFT TO PURCHASE PRODUCTS WITH THEIR OWN MONEY just so we could properly service clients. And when clients were unhappy because we didn't have what we needed? THE STYLISTS TOOK THE BLAME. Our tips suffered. Our schedules suffered. Our income suffered. And somehow the people working the hardest were expected to continue smiling and carrying the salon. What makes this even more disappointing is that West Palm Beach became incredibly busy under newer management. Our manager worked hard to build community relationships and bring traffic into the salon, and many of us senior stylists worked overtime, stayed beyond our scheduled shifts, trained others, fixed services, helped keep clients happy, and did FAR beyond what should have been expected of us. We did it because we cared about our manager, our clients, our coworkers, and the reputation of the salon. But eventually, ENOUGH IS ENOUGH. You cannot expect loyalty from employees while failing to properly compensate them. You cannot promise raises and commissions and then have employees repeatedly questioning where their money is. You cannot overbook a salon, fail to consistently provide the products and tools needed to perform services, and then leave your stylists to absorb the backlash from unhappy clients. And you absolutely should not put experienced professionals in the position of constantly cleaning up problems that could have been prevented with proper hiring, staffing, training, and management from ownership. Some of us gave YEARS to this salon. We trained people. We stayed late. We worked extra shifts. We dealt with angry clients. We bought supplies ourselves. We pushed through being overbooked. We worked without the resources we needed. We watched our income decrease while our workload increased. WE ARE TIRED. I am speaking solely from MY experience and what I personally witnessed during my employment. After almost three years, I have completely lost trust in the ownership of this location. So, to anyone considering employment here: ASK QUESTIONS. Get your promised pay, commissions, raises, and responsibilities IN WRITING. CHECK EVERY PAYCHECK. TRACK EVERY HOUR. TRACK EVERY SERVICE, MEMBERSHIP, EXTENSION, AND ADD-ON YOU SELL. And to clients: if you've ever wondered why your stylist was running behind, seemed overwhelmed, didn't have a particular product available, or had to stop what they were doing to fix someone else's service -- please understand that there may have been MUCH more happening behind the scenes than you realized. The talented, hardworking stylists at this location deserved better. After everything I personally experienced, I cannot recommend working under this ownership.

Great Dry Bar location where they answer the phone and accommodate you! Had a great blowout here in…read morepreparation for a wedding rehearsal dinner. Easy parking in back or on the street right in front of the shop. Highly recommend.

One of the reasons Yelp exists is to give business owners an opportunity to hear how customers…read moregenuinely feel about their experience and, ideally, use that feedback as a way to improve. Unfortunately, some businesses respond defensively or negatively to honest feedback rather than seeing it as an opportunity. That said, I was very impressed that the manager of the salon personally reached out to me and apologized for what ultimately turned out to be a misunderstanding regarding pricing. I returned to the salon, and I'm happy to say I am now a satisfied customer. I appreciate the professionalism and willingness to address the concern.

This is my third visit to the salon and I couldn't stop smiling from ear to ear after my…read morewash/cut/and blow. I first met the stylist Lina three years ago and thank the lord I did. She is an AMAZING person and stylist and a gem to have on the Julien Farel team. Lina listens to what you want and delivers. Like I said to her in the salon A+++ gold star x20. I always look forward to coming here and highly reccomend.

If you need a quality bob haircut, Ana is your stylist! My bob from a previous stylist just wasn't…read moreright, so I was looking for someone who had lots of years of experience to check it out. Ana understood exactly what I was wanting and went to work! Her attention to detail is out of this world. I appreciated her honesty and sharing some styling tips along the way! Ana is a gem and I had the most enjoyable experience at Ana's salon!

Amazing attention to detail. They listen and are extremely talented and kind. Cut quite a few…read moreinches off and successfully cleaned up two bad haircuts from other salons. I finally found my salon. Thank you.

The new refreshed salon is beautiful. My color & blow dry were done professionally and on time. I…read morelove the vibe and exceptional service I received!!

Justin came highly recommended by a beautiful brunette friend, but sadly this was a very…read moredisappointing experience. I went in blonde and left with dull, muddy, pink-toned hair after a keratin treatment and gloss. When I raised concerns in the salon, I was told it was just the lighting and that the redness was my skin, not my hair. once I arrived home and looked in the mirror I saw that my gut feeling was right and that simply wasn't true. I contacted the salon with photos taken on the same day (before washing my hair at all), and then a few days after a wash yet was blamed for "products used at home," despite photos proving otherwise and only using shampoo without sulfates. The gloss they had put in was clearly over-processed, and the keratin compromised the quality of my hair. I asked for a refund or resolution and was refused a refund outright. Accountability was lacking, and the issue was deflected back onto me which I found very unprofessional. If you're a brunette you may be fine, but blondes should proceed with caution.

Found this place because it had great reviews. I have to say they are correct! I had the best foot…read moremassage ever! Decided to get an hour massage and it was the best. Alice was my tech and she was amazing. She used cupping and a tool on my feet. My feet felt so much better after that hour. I wanted to come back the next day! Thank you. Next time I'm in Palm Beach I will be back for sure.

wonderful experience very pleasant & accommodating…read moreOne of the best massages I ever had! I will definitely recommend

Spade is awesome and very knowledgeable!The Barbers are excellent! They knew exactly what I was…read moregoing for after I gave few details, and it came out great. The shop is very professional and in prime location for all your needs. Definitely a chill vibe with many laughs!

I had a fantastic haircut here with, I think, Fabio. I called to make an appointment with him for a…read morelater date and confirmed the name multiple times, but the person on the phone kept rushing me. When I showed up for the appointment, Fabio wasn't there. Apparently, it was his day off. I let the other stylist who was there cut my hair, which turned out to be a big mistake. He gave me one of the worst haircuts of my life. At the end, he started yelling at me, saying he had warned me about my bangs being too short, but that wasn't even the issue. I almost walked out because he was yelling so much. He refused to give me the owner's phone number. I finally just paid and left. It's unfortunate because Fabio was excellent, and I would like to see him again, but I will definitely not return to this salon after this experience.

Sasha helped Me out! I'd go back…read more Cute salon and nice products. My blow out lasted for days

AVOID THIS PLACE!!! Crystal (the owner) and Lauren are…read moreextremely RUDE, unprofessional and do not take responsibility for their BAD work. I paid $500 for a keratin treatment with Lauren a HUGE MISTAKE! Crystal originally quoted me $450 and claimed they had a ''professional'' who had done many keratin treatments, yet they could barely provide any photos of past work. During my appointment, Lauren RUSHED THE ENTIRE PROCESS, didn't properly wash my hair with clarifying shampoo, and seems annoyed when asked for it! I've had keratin treatment before (in a different places) so i know the correct steps - AND SHE DID NOT FOLLOW THEM! After finishing she demanded payment only through CASH or ZELLE to her personal account, which already felt suspicious. When I first washed my hair, it was EXTREMELY DRY, BRITTLE, FRIZZY, AND BREAKING OFF IN PIECES. Far worse than before the treatment. I sent Lauren photos, and she blamed my shampoo. (Which I've used for other Keratins with no issues) CRYSTAL (the owner) asked me to come in, saw the damage herself, and agreed over an after call to refound my money. THAT REFOUND NEVER HAPPENED. For 15 days Crystal IGNORED MY MESSAGES, made excuses, LIED ABOUT SENDING THE REFOUND, and could not provide proof. When I called for answers, she YELLED AT ME and accused me of harassment. She even claimed her Attorney would contact me. ANOTHER LIE. MY HAIR IS SEVERELY DAMAGED; I now have to pay for treatments to repair it, and I WAS NEVER REFOUNDED AS PROMISED. THIS BUSSINES IS IRRESPONSIBLE, DISHONEST AND DISRESPECTFUL. I DEEPLY REGRET GOIN THERE. The pictures that I'm sharing are right after the first wash after the keratin treatment was done!

Addison is amazing with balayage. I'm still rocking her balayage after almost more than 6 months…read moregrow-out! And Dusty is amazing with hair cuts. She gave me one of the best haircuts I've ever had. It's been really hard to find good stylist in Florida. And The Bohèm is definitely my hair's home. The decor and style of the salon is chic yet laid back. It feels like you are hanging out in someone's well designed living room. And they offer the best cappuccinos and coffee drinks. There's ample, free parking their lot. There's just not enough good things I can say about this place. And this is coming from someone who moved from Los Angeles where the standard and talent for stylists is top-notch.

Awesome salon! Dusty is gives me the BEST haircut. Alex does the best color! I am blonde and they…read moretake good care of me.

The only salon I'll ever go to. I've never had a moment…read moreafter highlights + a cut where I've been genuinely like "wow..." until I got in the hands of Cassi & Damien. Going to the salon with long hair can be scary but they have taken such amazing care of my hair, always taking into account exactly what I want and going above and beyond. I always feel comfortable and never have to worry because I know I'm in such good hands. On top of that the salon is so welcoming as soon as you walk in the door. 10/10

Absolutely can't stop expressing my love for this salon! I was treated so well and taken care of…read morelike a princess , my hair has never looked better and it feels so healthy!! I never had good luck at a salon when I showed them what I wanted but Frank Cassi Beauty nailed the inspiration photo I had showed them. Thank you for making me feel so beautiful!!

Sonia did a consultation with me 2 weeks ago and gained my full confidence. I went in for roots and…read moregloss with Sonia and I could tell she knew what she was doing and was very confident yet humble in the way she approached things. She's very pleasant, professional, polite, honest and answered a million questions that I had! I can't wait to do highlights with her! Pierre did an amazing voluminous sexy blow out which is exactly what I asked for ! I can't wait to go back for a haircut ! Sara did a lovely shampoo and I felt very relaxed. Gerarda and naisa at the front desk were also very pleasant and helpful. After seeing my old stylist for 20yrs, I'm grateful to have found this team, I can't wait to go back!

I had a pedi with Martha on March 4rth and it was a gross disappointment. She did not apply any…read moreskin softener to the bottom of my feet before she exfoliated them. When I said something, she replied, "you do not need that." She could not be more wrong; the reason I don't need that is because everytime I get a pedi (every 3 weeks) skin softener is applied and the bottom of feet filed. DUH! She also did not wrap the polish over front edge of nail, such that there was a white unfinished line across the edge of the nails. Really! There were no warm towels or foot massage. Grossly overpriced for a deficient lousy service. Makes the Brazilian Court look awful!