I am a big fan of this store. I usually go to pick up a package, mail a package or go to the ATM…read more But they have books, magazines, cards, office supplies and games. It's a larger post office-type store (compared to others I have been to), it's bright with move to walk around. There are multiple registers and sometimes people form one line and sometime two...just depends on the day. The staff has always been friendly and now that I have encountered the same woman a few times, she recognizes me. She's happy to speak English to me, or Dutch if I prefer. Yes, some things are pricey, but it's not a discount store. It's just one of those neighborhood stores where people know people and they know how to be helpful. My advice for here is to always bring an ID (Dutch ID or a Passport) to pick up packages.

Avoid at all costs! A local mentioned that it used to be great, but the new owners are developing a…read morevery bad reputation. I can see why. They were so extreeeeeemely slow, unhelpful and not real bright. Frustrating experience trying to ship a package.

When I have packets delivered and i'm not home they always seem to get delivered here for me to…read morepick up. The service level in this shop is terrible, they are just rude and they don't give a sh*t. Today was an all time high, what turned out to be one of the shop assistants was standing in the doorway when I arrived with the package note in my hand. Do you think she moved or acknowledged me ? Not a chance. A guy was helping a lady inside, and finally the girl from the doorway sauntered in to tell me that they couldn't give out any packages today because the system was down. So i'm there and my package is there, but i'm not allowed to pick it up. Of course she could take a copy of my ID and keep the package not, but no no no. Of course not her fault post.nl's fault .... and it might be repaired on Monday. This place is a bottom notch. If post.nl are reading this please please please find somewhere else to arrange parcel pickup!

Somehow was forced to pick up a package here because was not home to receive said package. They had…read moreme pay a 90€ "tax" on my package in order to receive it although someone already paid $90 to internationally ship it. Complete scam and pack of criminals.

Every now and then I have to come here because it's the closest post-office-in-a-shop (post.nl…read moreservicepunt) to my home. I avoid it if I can. The guy who mainly works here really doesn't give a shit. If there was something like un-service, his name would be mentioned in the according Wikipedia entry. They have quite a nice selection of stationery, magazines and books. But here also, I only pass by for that when I'm too lazy to search for another shop with nice birthday cards etc. Just because I don't want to give them my money.

Okay, so customer service is kinda important, I always like to give a hearty greeting when I enter…read moresomewhere, and it gives you a cold feeling when people working there don't respond. This is one of those places. They have books mostly in Dutch so that also didn't help. The only thing I liked most about the place was their collection of stationery. There are a lot of great bookstores in this beautiful city, and this was not one of them. Bad service and nothing special. I mostly do not give negative reviews unless a place is real awful but to be fair this place was.

What comes to mind when I think of the American Book Center a pretty average bookshop that does not…read morestand out from the rest, despite them speaking English. I always try to stop in here every once in a blue moon to see if a book will stand out for me to purchase. Once in a while, I get lucky to find a book that strikes my interest. However, most of the time I try to check out other bookstores that have that warm, cozy, and friendly feeling because half of the time I feel they definitely don't got it.

This will be the best selection of English and American books in Amsterdam. It's very sterile, but…read morehas a wide selection. Especially in a city that really celebrates Dutch book shops, if you need an English book this place will have it.