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    Prime Touch Pro

    5.0 (1 review)

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    Services - Prime Touch Pro

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

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    1 month ago

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    Five Stars House Cleaning - Book now your free quote

    Five Stars House Cleaning

    (22 reviews)

    Our house is going up for sale and we wanted a thorough "Moving Out" cleaning. Everything needed…read moreto sparkle and look as new and shiny as possible. A Rep came by to take a look at the house and then submitted a very reasonable estimate and we set an appointment. Kelly and her team came in and they were a cleaning tornado. Nothing was missed, appliances look like new (oven, fridges, stove tops) lighting fixtures sparkle, The shower looked better then when it was brand new (3 years ago) Cabinets in kitchen and bathrooms cleaned inside and out. The house has never looked better. I wish I had called FIVE STARS sooner and enjoyed living with the results myself. Thank you Kelly, you and your team are awesome.

    I first hired Kelly and her crew to clean my house in September 2022. After requesting a date and…read morehaving it confirmed, she came back later and said that date was no longer available. Luckily, I was able to be flexible and work with her new schedule. It wasn't convenient, but I was desperate. I paid 3 people each what equates to $40/hr for a "deep clean." It needed some extra attention, but was not in bad shape. It felt pretty expensive, but they did a good job. Skip to December 2022, when I contact Kelly to hire her crew again. I request any time before Christmas and am told "maybe the 15th." I said I need to know for sure. She said, okay.. 15th and I'll tell you the time two days before. I said no, that doesn't work as I have other things to schedule and need a smaller window. She said she'd probably be able to be here sometime between noon and four. I asked if we could narrow the window to 12-2 and she said she hasn't planned that far in advance. (Mind you, today is the 7th and we're talking about service on the 15th.) I said I could wait a couple of days for her to create a schedule, but not a week. And she said we should just cancel. Clearly, Kelly has no interest in working for her clients. She makes you feel like you need to win her approval in order to be lucky enough to overpay her for her poorly-managed services. Kelly Sato Miranda: do better. *Responding: I was willing to forgive your scheduling problems once, that's why I attempted to hire you again. But no, not even the worst box store could get away with a "maybe" delivery date and a "sometime" delivery time. If you want to be the best, treat your clients like you would want to be treated. If you want to be compared to Comcast customer service, well.. then you still need to improve!

    Prime Touch Pro - homecleaning - Updated May 2026

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