1. Primary Medical Associates

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Surfside Beach, SC

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Primary Medical Associates

2.3 (4 reviews)

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8 years ago

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10 years ago

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8 years ago

The staff is not helpful and overbook appointments, causing extremely long waits. They are also very rude if you have any questions.

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14 years ago

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Vest James M MD

Vest James M MD

1.0(2 reviews)
0.0 mi

I just moved here from new england to mertyl beach because i had 3 strokes and i couldn't handle…read morethe cold due to nerve issues that cause a lot of pain for me so here i am looking for a doctor and my realtor suggested CMC so i called during my research i picked Dr.Vest i went to my appointment and i discussed my medical history with him i go over my medication list with him so he asked me do you need any medication so i tell him what i needed that was coming up he says hold on hold on you have to be kidding me your on alot of medication so i said i am it sucks so he then proceeds to mumble things and he says i want no part of this i don't want to get involved like he was upset or something swipes the pen and paper off of his desk because he was looking for tge cvs i use here he states im not getting involved with you and says im not even going to fill what you need and opened the door and says have a nice day now i said you have to be kidding me he says i don't kid so like i said HAVE A NICE DAY GOOD BY in other words get the hell out of my office so as I'm leaving i say to myself what a jerk he says yup I'm a prick like that i said what tge hell is wrong with you didn't you take an oath he said i did but not for you this guy made me feel worthless like my sickness was my fault i asked him shat am i supposed to do some of my scripts keep me from having another stroke he said well get to work and find someone rhat will fill them for you but it's not going to be me this guy got me so upset i zctually cried like a baby and now I'm panicking because without my medication I'm screwed stay away from tgat place or atleast away from that doctor he should lose his license for treating a disabled person like that that guy has not an oubce of empathy for anyone but himself hey Dr. Jagoff go to church becsuse you need God remember "God doesn't like ugly" so that means your putrid and discusting inside get a life jerk off

Worst doctors office. Won't refill a prescription without an office visit. Only gave me a 30 day…read moresupply of thyroid meds and wanted me to make an appt (at a 25. Copay). Then my insurance changed and I hadn't gotten my new cards. I asked them to call Cigna and verify my info. They refused. Worst customer service I have ever had.

Pure Wellness by Medicos

Pure Wellness by Medicos

3.0(2 reviews)
4.1 mi

I have now received a fancy worded email claiming to be a cease and desist. All because I posted…read morereviews and made a Better Business Bureau complaint. I also want to add that I have discussed in great detail my trauma from this office in my counseling sessions. Now I am receiving no caller ID calls. Roxann would like to speak but not to address my concerns because I never made a complaint. When someone has real medical trauma it is incredibly hard to function even harder to be my own advocate. I am no longer comfortable with the office. My partner can attest to how I felt after appointments. I want to start with I think Roxann is a great provider. And it saddens me that I now have to start over because of her office staff. I have very complex medical conditions and I require close monitoring, I am not the average patient. I had a routine surgery go wrong that led to me being permanently disabled. I have extremely severe pain that limits me mentally and physically. I had major surgery on 5/27/26 I have had nothing but complications since. It has exacerbated my pain to levels where I have to heavily medicate and I've been bed bound for the most part since. I only leave my house for medical appointments. And sometimes I simply cannot get out of my bed let alone get in a car and travel 40 minutes to an appointment. This is the first office that has mistreated me leaving me feeling completely uncomfortable. I've left Roxanns office a few times crying in my car because of how the staff has treated me. I never spoke up because I have real medical trauma. I just need to get what I need from my providers and go home. I try my best to communicate how unwell I am. I never ever get my calls returned. I'm often booked out further than I should be. This office just doesn't accommodate sick patients. I don't know if I'm being discriminated against due to my disability or due to race but I have never ever dealt with this level of "patient care" in my life. I had to reschedule 2 appointments with Roxann because again I couldn't drag myself out of bed. I literally haven't showered in a week, I'm losing weight rapidly because I can't eat I'm again in extreme pain. I get maybe 2-3 hours of sleep a night. I asked to speak to an office manager because yes I had to cancel same day I left a message day before they said I didn't okay. So I called same day and finally got someone in the phone she said I would be charged $30 no show. Sydney office manager calls me to explain I signed a no show agreement which I did at the start of my care there. I was told they have no record of my call the day before okay fine. So I have to be charged $30 for canceling last minute. So tell me if I'm fine 48 hours or 24 hours before my appointment no need to call to cancel. I don't control my pain I don't control my body if I physically can't get out of bed to take the 40 minute drive to Roxann's I have to cancel. Patient care is to waive fees on chronically ill patients. Like I said I do my best to communicate. If you can get past the staff she is a wonderful provider otherwise I truly do not recommend especially if you are a chronically ill person

I drive over an hour to see Roxanne; and will continue to do so for the quality of care I receive…read more I don't feel like "just another number" there, I finally have found a provider that gives real answers and real results. The front desk receptionist Taylor, makes you feel like a life long friend. She takes the time to engage personally with you, does what ever she can to help you; and it's evident she truly cares. And then there's Kim. I LOVE this chick!! She is a great time, we always laugh and she makes you feel so comfortable when addressing your concerns. She's so relatable. Roxanne always makes you feel like her only patient of the day. She really takes the time to sit with you, listens to your concerns, answers your questions, and respects your medical decisions. I love that she doesn't push pills - she tries to go more holistic (and that's exactly what I was looking for). She truly puts you and your health first. Her recommendations have been life changing for me and my husband . I will continue to drive to see them; it's a family feel with real results. I wish I could give more than just 5 stars. Job well done, guys!

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Pure Wellness by Medicos

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Primary Medical Associates - familydr - Updated October 2026

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