closed now, but when they were up and running it was a decent place for a loan. minus one star…read morebecause of the interest.

Very friendly and informative staff. In my case, Tracy, helped me out. That's not to say the other…read moreladies weren't either! I highly recommend this establishment for a quick loan. I needed one as I just moved here to SF and I am inbetween paychecks... if I could rate them 10 stars I would! PS say Luke Levy sent you and they'll help you out! Trust me!!!

I know you guys like to remove reviews so here's a two star one to keep you all honest. DO NOT use…read morethis banking institution, instead run as fast and as far away from DNCU as you possibly can. After being hacked for over 3k$ they refused to remedy the situation and help me get ALL my money back. I then ended up paying on a credit card that was part of the fraudulent charges and the member solution workers inaccurately reported my account and caused my credit score to drop more than 60 points. Between the fraud and inaccurate reporting my financial wellbeing is at a low and I'm still trying to recuperate financially from DNCU's mistakes. Horrible customer service horrible employees and procedures. I would give 0 out of five stars if i could but like i said, you guys like getting one star reviews taken down. DONT BANK WITH THESE PEOPLE. A response to Kim: i already asked your staff multiple times to help remedy the situation and they refused to even acknowledge that they ruined my credit until i threaten legal action. The amount of sleep I've lost because of this bank is ridiculous. I have spent hours trying to get the inaccurate report removed from my credit, i spent hours trying to prove i was hacked and needed more help than your staff would offer. You won't fix the problem because you don't care. You want to fix the problem? Pay my charge off and shut down these worthless locations.

DNCU has really gone downhill since I became a member with them. This is why they have such…read moreterrible reviews and can't wait to leave them for one of their competitors. Terrible, awful service, they act like they care but they really don't. They are no different than a major bank, like Wells Fargo. DO NOT BANK/BECOME A MEMBER WITH THEM.