I live in Palm Springs so I wanted to have my surgery as close to where I live as possible and…read moreDesert Regional did not disappoint. I had hernia surgery yesterday. I was amazed how kind, thoughtful, respectful and professional all of the staff and visiting staff were. My care was 100% perfect, I could not have asked for a better experience for my first surgery. Everything that they were going to perform on me was clearly explained and in no way rushed. I had the same experience for my pre-surgery tests and phone call. Everyone went out of their way to extend every courtesy to me. I thank all of the kind nurses and staff and the anesthesiologist who made my experience and recovery so much easier than I had ever anticipated.

Nursing care was excellent, aides were kind and helpful and housekeeping staff was wonderful. I…read morewish I could say the same for other departments and administration in Desert Regional Medical Center. I am extremely disappointed with this hospital's failure to communicate and cooperate during a critical time for my adult, brain injured son. Despite repeated requests to case managers for essential discharge planning information and state required capacity assessment forms for conservatorship, nothing was provided except excuses. Phone calls, emails and nurse's requests for phone calls from case management, social workers and doctors are ignored. The one phone call from the case management manager resulted in her promising to obtain information and call me back within a few hours. So far, it's been 4 days with no information. This is typical of communication with this department. I contacted the hospital administrator who assured me these issues were unacceptable and would be addressed, yet no follow-up or resolution ever occurred. In fact, my subsequent emails to him were ignored. The absence of accountability, coordination, and responsiveness created unnecessary hardship for our family. This experience reflects serious deficiencies in patient advocacy and care coordination.

Terrific nursing staff always has time for me no matter what. In house lab is fantasticread more

Dr morales is a wonderful doctor...he is kind and actually listens ...the office is clean... the…read morenurses and staff are friendly & efficient... plenary of parking

The doctors here are really top notch .they are very…read moreattentive to your needs and do an excellent job of seeking what best works for your needs. The place is immaculately clean. The front staff is very friendly. They do an excellent job here

This is such an excellent facility..Ideally located in the center of Palm Springs. Many highly…read moretrained medical professionals giving excellent service. Amazing team of staff members. The wait room is always so clean. Relaxing atmosphere. I highly recommend this place.

If I could give this place zero stars I would. This place was a complete waste of time and left me…read morefeeling belittled and disrespected. Two front desk receptionist for urgent care was very rude and nasty with poor customer service skills. I originally was excited Kaiser partner up with them but with that type of service and patient care I'd rather drive to my home clinic and stay within Kaiser Permanente network where they value there member's and patient care.

I want to start by acknowledging the important work DAP does for the community. As a new resident…read moreand a gay man, I was eager to find a connection there. However, I've left feeling consistently overlooked and undervalued as a Latino man. While the staff at the front desk are clearly capable of being warm and engaging (I've witnessed it), that same energy is not directed toward me. The interactions feel transactional and lack the genuine courtesy I see extended to others. This creates a sense of isolation, which is the opposite of what a community center should provide. For DAP to truly live up to its mission, I strongly encourage leadership to invest in diversity and inclusion training for all staff and volunteers. Understanding the nuances of cultural respect would go a long way in making the Latino community feel genuinely welcome. I hope this feedback is received as it is intended--as an opportunity for growth and a step toward building a more united and inclusive community for everyone.

Dr Kinji Hawthorne saved my husbands life. He was assigned to my husbands case by Eisenhower as his…read moreinfectious disease doctor. He went over and above; gave me a personal phone nu,her to call with any questions and literally saved his life. And my sanity. If I could give 10 stars I would gladly do so. God bless you Dr. Hawthorne.

All the staff was amazing thank you for making this experience stress free. I had a colonoscopy and…read moremy nurses Shanice and Abby made me feel so comfortable and made everything run so smooth. Dr.asgeri, Courtney and Maria did a great job my recovery was great. Thank you to the team for a pleasant experience.

Horrible Place. They are only about Money; they could care less about the people they are serving…read more They wanted me to pay a $6,000 co pay for my deviated septum surgery. Up front, the day before my surgery. I asked to set up a payment plan, and they refused. They said either I pay the $6,000 or cancel the much-needed surgery. It's okay, I just won't breathe... Only Rich people get care. Not the middle class... what do I pay for insurance for?

So I went back to Palm Springs Life Extension to get a PRP facial by Dr. Monica. It's also known…read moreas the vampire facial. She was excellent. I have a high intensity makeup mirror in my bathroom and I would get depressed looking at all the little scars I've accumulated over my almost 60 years. After three weeks, these scars have gone away! My skin looks amazing. Dr. Monica is so nice. She walked me through the process and explained everything. The procedure is supposed to keep showing improvements for weeks. I'm so lucky to have stumbled on Dr. Chein's oasis!

First, Is Dr. Chien still there? September, 2025…read more HGH is now a generic so the $1,000 per month costs should no longer apply. I don't know what costs are being quoted now. No one genuine quotes a price, indicative of a scam. Anyway, after a year of using HGH and their other recommended substances, I did not perceive any benefit. I have continued growing older. It is an interesting concept, and the staff there was always pleasant and efficient and helpful. I just concluded I was chasing a ghost.

I am so fond of Dr Ardestani & his Wonderful Staff!…read more I was hyper anxious about my procedure....I felt in the dark about it all. I was really thinking about cancelling.....I felt very unprepared to take, what felt like, such a prodigious step forward. I felt confused about everything...until I received a lovely call from Nurses Michelle & Yasmin. The call was exactly what I truly needed. I was able to confide about how i was feeling, ask all of my questions & concerns.....get answers......and feel more confident about my upcoming procedure/ surgery. I want to just mention the names of the Staff Members who truly weaved the fabric of my experience at IRC, and Thank them (I hope I did not forget anyone): Claudia, Rochelle, Steven and I saved the one who spent the most time with me before.....during and after the procedure: Nurse Nicole. I have to send her a special Thank You. She was the rock I needed. I am still in touch with them and am looking forward to a follow up. I believe Dr Ardestani is an exceptional individual & doctor. He is highly intelligent.....looks at his work as an Art......and delivers beautiful results. I enjoyed watching the monitor as Dr A. worked on me. I respect him a great deal. His work is delicate...precise and highly skilled. It is My pleasure to recommend him. This Solid Team made a very sensitive, private and personal experience doable. It is their teamwork which gave rise to this review.

The office is clean and efficient. My two appointments were…read moreon time. No wasted time in chit chat or waiting. I had two in face consults with Dr. Farshid Mirzaee Two procedures. And a test. While I prefer voice contact when calling. The whole process was seamless

William Eaton PA, and the Staff I had an outstanding…read moreexperience with William Eaton, Physician Assistant. I have never met anyone so patient, polite, professional, and kind. He truly listens, provides thoughtful feedback, carefully reviews medical records, and offers helpful suggestions focused on getting me better. William Eaton, PA d a fabulous job--I would give him 10 stars if I could. He is an amazing PA, and I highly recommend him to anyone seeking excellent care. He treats patients with genuine respect and hospitality, and you can tell he truly cares. Thank you so much, William, for taking such great care of me.

Wide range of care. High quality treatment and providing direction for continued care. Great…read moremedical treatment. Friendly and efficient staff. Attractive, clean, efficient urgent care facility.

First-time patient. Wellness check and getting set up for necessary tests. Thorough exam with…read moreconsiderate communication. All support staff were professional and friendly.

The Only regret I have in writing this review is that it would encourage more patients to see Dr…read moreAnderson. I have been his patient for over 10 years and have had cheerful and received responsive care beyond my expetations. Maria and the office staff are supportive. When my partner and myself tested positive for COVID on both occasions he and his staff were responsive. I am blessed to have Dr Anderson as my doctor.