They are wonderful with my dog and she actually gets excited to see her groomer every time we go! They do an excellent job!!!

Our chow chow and chi-poo needed a new groomer so we took both of them to try out Pretty Pup. The chi-poo is 10 years old and a bit less trusting but his first experience here went great! He was in a great mood when I picked him up. Our chow chow (9 months) had the same groomer since we got him so we were nervous about the change but he immediately was comfortable with the staff. Both of our dogs had great experiences - so much so that we even decided to put them on a regular schedule. Our chow chow loved that there was immediately a reachable snack waiting for him by the front desk :) read more

Switched groomer due to the lack of technique and professionalism, made an appointment and their team was very professional and understanding. Love how each groomer has a portfolio that shows their skills. Chrissy was my groomer for my rescue Chow Chow. She didn't judge him by his breed , rather she was very caring and her attention to detail was amazing. The facility was very clean and open(which made me feel very comfortable leaving him in their care). My dog was not stressed or nervous when we left(some of that was due to how cool the temperature was, but mostly due to the staff's care). I definitely will be a long time client and highly recommend this business to anybody looking for a great groomer at a great price. Definitely worth it. read more

See all

Pretty Pup has the sweetest and most talented groomers. They loved on my dog his entire life! Bekah knows how to give a mean Mohawk! read more

Pretty Pup & More - Pretty Pup has the sweetest and most talented groomers. Loved on my dog for 12 years. Bekah knows how to make a mean Mohawk! - Pet Groomers Near Me - Rowlett, Texas

My normal groomer couldn't get our dog in for a couple of weeks, so they referred me to Pretty Pup. All I needed was for our dog to get bathed. I didn't ask how much because it usually costs around $15-$25. Well, I pick up our dog and they charge me over $60 just for a bath. No nail clipping, teeth cleaning, etc. Shame on me for not asking how much they charge, but that's really high and he did t even have a good smell to him after the bath. I'm really disappointed with this place. read more

I have taken my dog to Pretty Pup for several years and I have always felt comfortable leaving my pet with Sarah and her staff. Very professional and knowledgeable. Price is reasonable and my Shi-poo looks and smells so good after a visit to Pretty Pup! read more

I've been using Pretty Pup since 8/21/2018, when it costs me $50 to have Annie, my toy poodle groomed there. That was a little on the expensive side then, but they did a great job on her so I kept using them. From then to now, it costs $67 + tax for $72.53. I'm sorry to say they have priced me out of their services. I'm elderly and live on SS and that is just a ridiculous price to groom a little dog. read more

One word describes Pretty Pup-TRUST! When it comes to my Babies, I know when I leave them there to get groomed, I know they are in good hands. Everyone there is so nice and you can tell they truly care. Sara is wonderful! The very first time I stepped foot in there (4yrs ago) Sara immediately put me at ease and I've been going there ever since! Thank you for all you do and taking such good care of my little sweeties! read more

The only place we've found that will cut our dog the way we like AND our dog loves coming to. A bit more expensive than some other places, but we are okay paying it due the higher quality. read more

There's a reason why they have been open as long as they have, it's because they are hands down the best grooming you can get. I always take my dog to Pretty Pup, I have tried others but keep coming back to Pretty Pup. And I started following them on Facebook and they take great care of their clients and their employees. I even saw where some of their employees get recognized by different grooming awards. Five Stars here. read more

So glad we finally found a place we can trust leaving our dog and know he will be treated well, and come back beautiful and smelling good! Will recommend them to anyone looking for a professional, honest and kind groomer. read more

I can't say enough about Pretty Pup. The staff is great and my pets always look and smell good when they have been groomed. These are professional groomers and it shows! Thank you, Sarah and all the groomers! read more

Please take my advice and stay as far away from this groomer as possible. I would give them a zero like some of the other reviews have said. The owner was not nice and did not give our pup the haircuit we asked for. Then when questioned she refused to give us our money back even though she said she would. She was illegally recording the conversation which I am glad she did as I was very nice during that call. First that is illegal to record anyone in this State. Then I told her she was leaving us no choice but to file this Yelp review at which point she said she would be contatcing her lawyer. Wow! Another anomaly with this place is you have to pay upfront before any work is done on you pup. Never experieinced that in the 40 years we have had dogs. Again, please take our advice and opnion and STAY AWAY from Pretty Pup and More in Rowlett, TX next to the Tom Thumb. Just mean and hateful in our opinion. Too many other excellent groomers in our opinion in the area. So sad. read more

I took my dog there and he was there for almost 5 hours and I had to call them to see if he was ready and he was. They didn't even call or anything to tell me he was done. When I first started bringing him, they were not as bad and would always call me when he was done. The service is really going downhill. read more

We have used Pretty Pup for years now. In fact, we drive from McKinney to Rowlett to have all three of our dogs groomed with them. They are amazing with our pups, even our very troubled and difficult rescue. We have had nothing but great experiences with them, and they are very accommodating for our schedules (as we drive so far). Very professional, knowledgeable, and trustworthy. read more

They always remember my dog and do a great job with his cuts. He is very difficult but they take good care of him. They have really sped things up lately and even remodeled the inside. I would definitely recommend this place! read more

I noticed the day after my 10 yr old schnauzer being groomed hr back was scabbing. My Vet told me she had razor burn all down her back. I dont know if they have changed hands or hiring non experienced groomers, but beware. read more

I got my little Pomeranian puppy Oliver groomed here today. It was my first time to get him groomed so I was very nervous but they did such a great job. He looks amazing! They asked how I wanted his cut and they did exactly what I wanted! I would definitely recommend going here! read more

This was the worst grooming experience we've ever had. The prices are ridiculously steep compared to other groomers in the area. The customer service was horrendous! The women that checked us out was upset because we were curious of what all the services entailed considering it was much more expensive than we're used to. She even tried to say that we should know already. Usually when I get my dogs groomed they come home smelling like a walking candle. Today they smell like dog even though they have both been bathed and we paid $20 more than usual for each pup. Worst in Rowlett. Should have listened to what others have told me about the place but I decided to give them a chance since our normal groomer was booked. Never again! read more

We have been going for over a year to get our dogs bathed and nails trimmed. One of our babies had an ulcer and was on some serious medication. One of her techs took it upon themselves to put drops in his eye after we had already told them about the situation. Then we decided to give them another chance and had a few good trips, then this weekend we took them and our 6 month old puppy was limping. He is a bulldog and gets a little stiff from sitting in the cage sometimes so we have it an hour or so. Once he got up again he would barely put weight on it and still won't. I text the owner to ask if something happened while they where there and she said I would have to wait until Tuesday when she goes back to the shop to review the tapes. To me this is unprofessional. If someone's dog was injured you should tell them up front not wait for them to question you and definitely not make them wait 3 days to get an answer. We won't be going back. read more

Continue to receive great customer service from Pretty Pup staff. Our pets are always greeted by name. I try to go early in week, Fridays tend to be very busy. We've been going to Ash Bennett for years now. She's like a member of the family at this point. Lots of places to shop nearby while dogs are having "spa day." read more

We've been customers since 2001 but will never go back after today when I was charged $85 and NEITHER DOG WAS BATHED! Both smell exactly as they did when I dropped them off at 8 am (and called at 8:20 to pick them up) Their anal glands do not get expressed and their nails do not get properly clipped! The owner has been rude for months now and she constantly complains that my dogs are disruptive (yes they are dogs) but they are not the only dogs I observe barking and whining inside the cages. Also they ask for a tip before you ever see or smell the dogs when you pick them up! Do your pets a favor and take them somewhere -no anywhere else but Pretty Pup! Mine are terrified of this place so I question what goes on behind closed doors. Heard lots of negative comments over the years about horrible treatment of dogs and now I have to agree. AVOID PRETTY PUP! Go next door and bathed them yourselves or pay a little more at Petsmart; it will be worth it. read more