1. Prestige Grooming

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San Antonio, TX

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Prestige Grooming

5.0 (1 review)
Closed • Closed

By appointment only

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Services - Prestige Grooming

Applying hair extensions

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5 months ago

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NOW Salon - Transformation

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3.9(18 reviews)
5.1 mi
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***PERMANENTLY CLOSED!!!!…read more According to online reviews, walk-ins are welcome, and they're supposed to be open 10-6pm on most days, so I arrived at the salon at 1pm on Wednesday to find it closed and the lights were off. I tried calling the number on the door but that number was out of service, and gave me another number to call. I tried calling that number as well and no one answered.

As a local Fair Oaks Ranch resident, I am highly disappointed with the quality of service and lack…read moreof professionalism I experienced. 1. My highlights are the wrong color (I just wanted the same color, but received much darker) 2. My highlights are nearly nonexistent on the back of my head 3. While it didn't bother me too much that she cut the back of my hair too short, the back is noticeably uneven at the bottom with visible chunks missing. 4. Overcharged: I had agreed on a price beforehand, however, my hairstylist was sick. I was rescheduled with another stylist. At no point was a price change mentioned. When I brought the price discrepancy to my stylist's, Randi, attention, she simply told me her rates. I contacted the manager, Kriten, who said it wasn't her job to tell me there was a price difference. I left a message on Randi's phone requesting her to honor the original price due to the quality of service and inadequate communication. She never returned my call but did refund the price difference. However, she kept the original tip percentage without reaching out - which I found presumptuous and unprofessional. Upon my arrival, the manager was loudly gossiping with a client in the front office about another client's marriage. I waited 15 minutes before she acknowledged my presence. The lack of discretion and decorum was off-putting.

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Prestige Grooming - hairstylists - Updated October 2026

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