I'm still shocked by my experience with Paul Davis/Affordable Janitorial. I hired Paul to help with…read moreseveral parts of my cross-country move: apartment cleaning, junk/donation removal, and transferring my storage unit. I asked several times if he could handle everything, and he confidently assured me he could. When I had to reschedule the cleaning because I wasn't ready, I took responsibility, paid the requested deposit, and even added a tip for the inconvenience. Paul later completed a separate junk/donation haul, which I paid him for. The problem came with my storage move. We were scheduled for 11 a.m. The morning of, Paul told me he was trying to get his truck started and would call me back. He never did. I called and texted several times over the next few hours with no response. I even told him, "If you can't make it today, that's totally okay. I just need to know so I can make other arrangements." Still nothing. This was the day before I was leaving Pullman for good. He was also supposed to clean my apartment and never communicated about that either. Thankfully, my friends and even strangers stepped up and helped me get everything done. What really got me was discovering another review describing an almost identical no-show/no-communication experience. Paul had actually mentioned that review to me beforehand. Whew... if that wasn't God trying to tell me something. Paul also still owes me my deposit for services he did not complete. To be fair, I am NOT disputing what I paid him for the hauling work he actually performed. I don't write this with bitterness, and I genuinely wish Paul and his business well. Things happen. Trucks break down. People get overwhelmed. But communicate with your customers, and if you don't provide a service they paid toward, return their money. If you hire Affordable Janitorial for something time-sensitive, based on my experience, have a backup plan. And if any of y'all know Paul, do me a favor. I'm never talking to that man again after he did me like that , but just ask him one question for me: "Paul... why you do that lady like that!?" Then come back under this post and let me know what he said. Thanks in advance.

They are better then expected!! He came did my floors I never even seen my floors look this good…read moreeven before I bought the place just amazing service, very friendly and they definitely hold up to their name AFFORDABLE for sure, I have used a few different cleaning people here in the valley and I know for sure who I'm calling again thanks guys!