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5.0 (1 review)
Open • 9:00 am - 5:00 pm
Updated 2 months ago

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Century 21 Ocean - Barbara Schluraff - Broker/Owner, CENTURY 21 Ocean

Century 21 Ocean

(12 reviews)

Dec 19, 2017 Addendum: I just received a call from Mercedes stating if I did not remove my post…read morebelow that she would call my Foundation board members and attempt to have me fired from my job. Anyway...here it is: I have thought long and hard before writing this review because I take it very seriously. l hired Century 21 in May 2017 originally with Mercedes Carlson because she made all sorts of promises about how she would sell my house by bringing all their realtors by on a weekly basis through a "round-robin" sort of activity; she said the office already had multiple clients looking for houses in my price range (she even gave me names and offered to set me up with one of the gentlemen), she also would have my house cleaned by a professional cleaning crew, etc. Well come to find out, all of these were lies. When I questioned her months later because she had only had one showing on my house (and it was a neighbor of mine), she said that Century 21 no longer did the round-robins; and "Oops" she said, come to find out they do not have such high clientele that she originally thought they had; and "oh by the way...you wouldn't mind if a retired friend of mine cleaned your house instead of a professional crew, would you?" she asked. The latter happened and it was a disaster. We had to bring in a handyman behind this women to fix the stuff she broke (and that she painted on her own), not to mention, I had a very expensive necklace and earrings go missing after she cleaned. But that's beside the point. Sooo....I then put some pressure on Mercedes to do some open houses, which she did. Two of the three times she left my doors unlocked. One time, I got home at 1 AM alone to unlocked doors (see attached pic). She was always rude to me. Raised her voice on the phone and would never let me talk. I used to have to hang up on her! She did bring me one offer from the one showing for $240,000 less than what I was asking and she encouraged me to take it (she was representing them as well)! I wish I could tell you the story gets better but it doesn't. When I tried to cancel the contract she would not let me out of a $1,000 early cancel fee (on a 6 month agreement), so I had no choice but to use another Century 21 agent, Freda Thorpe. I'm sighing out loud right now because unfortunately I can't tell you she was any better. She was nicer. But did not perform at all. I even dropped the house price by $60,000 and she still had no showings except one! My final straw with Century 21 was the one and only showing that Freda did, I asked that she be there since it was another realtor and I was out of town. I specifically asked her NOT to put a lock box on the door. She agreed. This was a Sunday. I came home Monday evening and low and behold - a lock box was on the door (meaning she did not meet and stay with them) AND the realtor left the key in the door over night (see pic). When I called Freda she got very very nasty with me telling me that other realtors that show my house under her contract were not her responsibility and I was wrong for being upset about this situation and I just needed to "calm down". By then I was fed up and told her I think I have grounds to cancel the contract which she replied, "Only if you send us a $1000 cancellation fee." On a sidenote, throughout the contract she sent me lots of bible verses and preached to me, which was a bit annoying but regardless her actions definitely did not follow her words. In conclusion, not only did Century 21 not even come close to selling my house, but they are rude, do not ensure that your home is secure after showings and are down right ugly people to deal with. There are way too many good realtors who deserve the $30,000+ commission they would have made from my house to put up with people like them. Seller BEWARE!

Always very responsive to questions or concerns. Very good company, we highly recommend them for…read morebuyers or sellers

Total Control Surveys

Total Control Surveys

(1 review)

It is a mystery to me why Dave Sherman of Total Control Surveys doesn't have any reviews on Yelp…read moreyet. He is a gem. I would give him 10 stars if I could. My husband and I needed a survey of our yard with particular attention to a property line that adjoined a next door neighbor who is in the process of putting up a wall around his property. We had heard that the owner of the other house had mentioned removing our chain link fence because he thought it went over his property line. Initially we tried contacting the company that did the survey associated with our fence installation. They were totally useless stating they couldn't fit us in for 10 weeks, and they refused to share their original survey with us because it was over 3 years old. We wanted clarification of where the line was so that the wall and fence ended up in the correct locations. We were so lucky to find Total Control Surveys on Angie's List. Dave spent almost three days doing our survey- much more than he anticipated. Markers had been removed which forced him to go up and down the street trying to get accurate readings. In addition, other markers were covered over or difficult to measure due to heavy growth on our property. When he completed his work, Dave learned that our fence was, in fact on our property. Instead of just relaying this information to us, Dave made the extra effort to find our neighbor's survey through building permits. He learned that our neighbor's surveyor had made a mistake which showed the back portion of our fence in our neighbor's yard. Dave then contacted that surveyor and discussed it, giving him the chance to make a correction. The other surveyor went back out and did indeed admit that he had made an mistake, and that our fence was not over the property line. Dave had to make multiple calls and send many emails to the other surveyor who wasn't anxious to investigate this. His efforts were invaluable. Dave is a perfectionist who is wonderful to deal with. We would definitely use his services again, and we highly recommend him.

From the owner: Our goals are to offer competitive pricing, fast turnaround, quality and accurate surveys - all…read morewith superior customer service! Land Survey, Boundary Survey, Property Survey, Home Survey, Mortgage Survey, Residential Survey, Elevation Survey, Certified Mapping, Property Line and Lot Line Stakeout/Staking, GPS Control, FEMA Submissions, and Elevation Certificates. Licensed in both Florida and Connecticut.

Premium Properties - commercialrealestate - Updated May 2026

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