From the moment we stepped in, the place, the people, the restaurant and bar, the service was…read morefabulous!! Location is great. They couldn't do enough to make us happy. We had an excellent experience. Definitely recommend

Standing at the East End of Princes Street is the imposing building known today as The Balmoral…read moreHotel. Owned by Sir Rocco Forte since 1997, the building has been completely refurbished and now enjoys a worldwide reputation as a luxury hotel. The hotel is a well-loved landmark which has graced Edinburgh's skyline since 1902 when it began its life as a grand railway hotel. Of course the building has undergone many changes since then but even to this day it still holds a certain magic that has luckily been harnessed and maintained. The famous Balmoral hotel is an iconic feature in the Edinburgh city skyline. With its impressive architecture, famous clocktower, and Scottish flag flying patriotically - it's like a siren that makes you want to see what's inside its walls.

We arrived a bit after noon and were able to leave our suitcases at reception, enabling us to catch…read morelunch and start being tourists. When we returned about 2, our room was ready. We were initially concerned that electricity didn't work, but it turned out the room key card, left in a slot near the door, turns on the juice. Huh, never saw that before! We had a corner room with busy views of Grassmarket and Victoria street. I was afraid that street noise might be an issue overnight but it wasn't. The mattress and pillows were superior to that of most hotels. The room decorations were so much fun--Dandy comics all over the walls, and a magnificent magnetic map of Edinburgh on the wall! The room offered great storage with a shelf of wooden bins. The room's desk was so full of useful things that there wasn't much empty space to use it as a desk, but the window sills were wonderfully wide and worked as extra tables. There were several plugs around the room, from the desk to behind the bed, so it was no problem to keep our phones and tablets charged. We were here four nights. Our room was serviced daily without our belongings being disturbed. We appreciated the new Tunnocks left for us each day. Our one issue with the room was the shower; it's fancy standing shower with a very thin lip to hold back water. The hair catcher in our drain caused our shower to almost immediately start to flood onto the floor, but removing that catch solved the problem. Also: the shower knobs can be tricky, especially with soapy hands. I only felt I had the system mastered on our last night. The lobby is staffed 24 hours a day. We were greeted each time we went in and out, everyone pleasant and helpful. There's a fridge with beers, ciders, and other drinks for sale at the counter, as well as extra Tunnocks for 50p. We direct-booked our room and earned a free bottle of Prosecco that awaited us in our room. We were encouraged to trade it in for a cold bottle when and if we wanted one--we did just that! Then there is the hotel's location. It's right in central Edinburgh. We found it easy to walk everywhere from Waverly Station to the Royal Mile and into New Town. If you have accessibility issues, do note that the city is very hilly with uneven pavement and cobbles, especially in the vicinity of this hotel. We would happily stay here again.

This hotel is located in the Grassmarket area of Edinburg. It's just steps away from Old Town and…read morethe Royal Mile. Edinburg Castle is about a 15 minute walk. There is a restaurant in the hotel but there are a LOT of restaurants within walking distance. We had asked for a room with two beds thinking they would be single beds. (Our last experience with hotels in Europe was not a great one. We had a tiny room and a tiny bed,) When we got our room it was bigger than we expected. It had two beds-one was a king and the other a queen. What a nice surprise! There is no air conditioning in most hotels in Europe. With the windows open and a fan I was quite comfortable because the temp was around 60° the three nights we were there. The hubby who likes it much colder said it was bearable. The staff was friendly. The hotel was clean. I don't remember if breakfast is included in the price. There is a buffet breakfast or you can order off the menu. The last morning I ordered the smoked salmon, poached eggs, and sourdough toast off the hot menu. It was delicious. Had to have smoked salmon before I left Scotland...wish I would have ordered it sooner. Yummy. Would have given it 4 stars but with the lack of ac and having to climb several sets of stairs before you get to the elevator I'm giving it 3 stars. In all fairness, on occasion I did use the hotel ramp to get into or leave the hotel but that entailed walking through the rain. It did, however, lead you directly to the elevator.

Great hotel. Amazing location. Right in the center of the city and you could walk anywhere. The…read morewalk from the station is essentially all uphill so you might want to get a cab but it's doable. Once you are here you are smack dab in the middle. I would stay here again gladly. Didn't try any food here but rooms were good and can't beat the location.

Friendly staff, comfy beds, BEST fish and triple fried chips (even Bobby Flay only cooks his…read moretwice)! Better than Landry's across the street. US & Canadian travelers...what to expect: twin beds for double occupancy, stiffer sheets, no top sheet, soft mattress. I especially enjoyed a variety of pillows. You are open to the air while sleeping or covered by a warm stuffed duvet, there's no in-between. Room, bathroom, bedding and towels are all clean. Ultimate location in the middle of the Royal Mile. I'd recommend this place

The Grand Cafe at the Scotsman Hotel offer delicious cuisine, a beautifully decorated restaurant…read moreand extremely helpful kind service. I ordered the Scotsman's board and a small tuna Niçoise salad. The food was fresh, delicious and seasoned well. The service was welcoming and attentive from when I entered to a good table and fast helpful service. The decor is classic with beautiful chandeliers, sofa and chairs for seating and lovely art and decoration. I recommend this restaurant even suggesting the Scotsman board to the couple beside me who were considering it.

If you want a great location and the history this is your place…read more That being said. There is a smell just as you walk in. We paid almost 750 a night for two nights. So some amount of "luxury" is as expected. We did not get the room requested and that was a disappointment. We did not inquire after seeing the room to be fair. The lack of any amenities in the bathroom at the price point was astounding. I have stayed in holiday inn express establishment that have some level of amenities. The Scotsman had none aside from the body wash, shampoo and conditioner in large bottles. That's fine I guess but not for the premium price point. The room had no heat at all. Even after contacting the front desk the excuse given was "the building is quite old and takes a few minutes to heat up. But the fan would not even turn on. At some point it did turn on but only blew cool/cold air. We were given a small space heater to help warm the cold room. Our room was on the ground floor at the corner and well. The bathroom window looks right onto the sidewalk outside and has clear glass. Yup. Everyone can look right in. Of course they have shades that you can pull down to block the view in and out of the bath. Problem solved unless you want natural light while you get ready for the day. Maybe frosted glass would help. Also as far as amenities, towels were rough and scratchy. Only two hangers in the closet is crazy and only to hang shirts. So if you want to hang dress pants? Well, bring some from home. The restaurant however beautiful, was lack luster in food quality and service. The front desk people working were helpful in calling a cab for us when it was time to leave and as helpful as they could be given the situation that had to deal with. I never expected them to fix the heat. But maybe the managers should help them out by addressing the situations? I was really looking forward to staying in this hotel after looking at all the photos on line and the location is AMAZING. But in hindsight I would choose another place to stay. It just didn't match the price we paid. I would not stay here and would think twice before suggesting it to others.

Historical and exquisite building which was originally a train station. 2 cocktail bars with a…read morepiano in the hotel bar. Definitely worth a visit or a stay.

High tea at The Court, Edinburgh -- such a lovely experience overall…read more The ambiance is beautiful and really sets the tone. It's $65 per person, so definitely more of a treat, but it felt worth it. We started with sandwiches -- about six per person. They were fresh and decent (we skipped the ham options), nothing extraordinary but a good start. Then came the pastries... oh my god. Absolutely the highlight. Delicate flavors, beautifully presented -- they genuinely felt like little works of art. Tea and coffee were unlimited, which I really enjoyed, and the serving staff were incredibly sweet and attentive throughout. A really charming experience, especially for the ambiance and desserts.

Always professional service and a high standard at the Double Tree and of course the wonderfully…read morewarm cookies. The room was spacious and comfortable with nicely updated decor. The breakfast buffet was fresh with cooked to order options included. Just a few blocks from Grassmarket so convenient to all the sights in Edinburgh.

I love this hotel, and I say that after just the first night of a 3 night stay here! Well, there's…read morealways their famous warm and delectable chocolate cookie presented upon check-in, but that's just the tip of the iceberg for this particular location. This hotel has the major advantage of a supreme location as it's only a 10 minute walk from a host of famous Edinburgh attractions and highlights. Just some of those very nearby attractions are the Edinburgh Castle, the National Museum of Scotland, the Greyfriars Kirkyard cemetery, the Royal Mile, and the Grassmarket Market commercial district. Besides that and more, there are a ton of pubs and other eateries of all sorts of cuisines close by. Then there are their normal hotel amenities. It's a spacious hotel housed in a historic building built in 1892. The room we have is cozy and comfortable and we even have a nice 2nd floor view of Edinburgh Castle. Their breakfast buffet is a delicious and large spread of classic British goodies. All of the staffers we have met are helpful and wonderful. The Hilton chain staffers are also always able to look up my Hilton Honors member number for points even though I never remember it. I can't give this Doubletree a bigger thumbs up. Thank you!

Clean and quiet hotel. Location is near great shops and…read morerestaurants. Friendly and accommodating staff. The mattress is VERY stiff. Ilaria is especially sweet, and was very helpful in retrieving some softer pillows for me. Highly recommend paying a little extra for breakfast. Although it isn't always hot and the bacon can be a bit tough, you cannot beat the price and convenience. My biggest complaint is the lack of reliable wifi for not just this location, but all Premier Inn locations. The free wifi is worse than the signal I get on my phone. I suspect that perhaps they purposefully make the wifi awful in an attempt to convince you to upgrade and pay for better quality.

This is a really good hotel i a. Really good location. The premier inn plus room was well worth the…read moremore money, they views were great from the window. The staff were so accommodating, helpful and friendly, and nothing was to much. The restaurant next door is great too. The room was so clean. The price was well worth it for what i paid. Would stay again here.

We will stay here again on our next visit. Centralally located near everything. Shopping, sights,…read moreand the mile.

Such a beautiful hotel and wonderful staff. Monday greeted us when we arrived and gave us a tour of…read morethe hotel while giving us a brief run down of the surrounding area. The room, the Glennkinchie suite, was spacious with multiple amenities, including a heated bathroom floor. They offer passes to the gym next door. Breakfast was always delicious and included tastes from the local cuisine. The staff at breakfast was always friendly and gave great tips. Henry (or Harry, I can't remember) was one of the servers that gave us good recommendations for sights. This hotel is central to a lot of major sights. I will miss this place and hope to return one day.

We enjoyed our stay of 5 nights. The facility was clean for the most part. The bathrooms on the…read moremain level could use more frequently cleaning. Rooms were nice, but 1 of 2 rooms smelled of cigarette smoke. I believe smoking must be allowed at this location as the entry way also frequently smelled of cigarette smoke and we saw people smoking at the bar. We bought breakfast at the hotel which had a wide range of pastries, Scottish breakfast items, breads, and yogurt bar. They also had coffee machines with a variety of hot beverages like lattes and hot chocolate. Rooms were nice, with an armoire for clothes, tv, Nespresso machine, and kettle. Views were blocked by scaffolding this time as they were doing construction on some part of the building. We had a few issues with getting towels daily and receiving cleaning services despite it being brought to their attention. When we did receive cleaning of our room it was lacking a bit. Partially made beds, towels just piled etc. overall though, the hotel was nice and very centrally located. It was very convenient having breakfast before we started the day.

Location: It is centrally located and it is a walkable distance from all the shops and bars…read more Hotel: the rooms are clean and well stocked. The unfortunate part is they are currently under construction so the views are blocked by scaffolding. Staff were helpful and expedient.

We enjoyed our stay at the Sheraton Grand in Kraków so much that we decided to stick with this…read morebrand when staying in Edinburgh. I'm happy to say that it was a great decision. First of all, the location was perfect for us. It's right on Festival Square. Just look at the view that we had from our window on the 7th floor. The castle view is amazing! If you're a fan of concerts, then you'll also be happy that Usher Hall is right across the street from the hotel. The Edinburgh Farmers Market (every Saturday) is just behind the auditorium on Castle Terrace. There are many great restaurants all along Lothian, Fountainbridge, and everywhere in between as you walk up to Grassmarket. The great service started immediately with Ryan. He checked us in and made sure we had everything we needed. He was a great resource throughout our stay. The lobby was always neat as a pin. There's infused water available. The club is also accessed from this 1st floor area. We chose the Castle Suite which was very comfortable and spacious. The lighting and AC controls are modern and easy to figure out. There were plenty of electrical outlets (adaptable), and all were where we needed them to be. The bed was comfy, and house cleaning was great in getting the room ready in a timely matter on each day. I enjoyed the chocolate that was left for us each day at turn down. It was always a different flavor. The shower pressure and bath amenities were also great. We were also happy that our room included club access. It was great to be able to use their coffee machines throughout the day. I especially loved the fresh orange juice machine. Just insert a couple of whole oranges at the top and it produces a full glass of juice. Loved it! You'll also get access to the breakfast buffet at One Square on the 2nd floor. We did try it out on our last full day there. It had a larger variety of buffet items with table service. I especially liked the stuffed croissants. I think the one I had was filled with rhubarb. All the pastries were fresh daily. You can order an egg any way you like it, but you need to ask for it. It doesn't have the same open kitchen concept like the one in Kraków. I thought the breakfast buffet in Kraków was better. Although, I did get to try some unique Scottish items such as haggis and tattie scones. It was still well-done. I would most definitely stay here again. It made quite an impression on us for its comfortable amenities, good value, and location. Marriott Bonvoy members should be very happy here.

Rooms. Beds cozy. I sank into them and slept soundly. 5…read moreStars. Very clean room, classy upscale I love the shower control and the hot water Red nightlight around the beds is a nice touch Their breakfast buffet was pretty good by most standards, but I couldn't find some things like fat-free or low sugar yogurt Their omelette and eggs Benedict were nothing to write home about.