1. Preferred Properties Group

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Fort Myers, FL

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Preferred Properties Group

5.0 (3 reviews)
Open • 8:00 am - 8:00 pm

Services - Preferred Properties Group

Buyer's agent

Listing agent

Property management

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7 years ago

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Alliant Association Management

Alliant Association Management

(47 reviews)

Oh Lord did I need some hand holding, and Zoe was the angels voice on the other side of the…read morecordless phone that answered my prayers. She even helped me setup automatic payments to save some trees! Give them a shot for your association needs, sugar! xoxo, Jan

These people are so inept and unprofessional. I went in to pay my HOA fees and after waiting while…read morethe receptionist out on the phone, I asked her if there was anyone else stuck her finger in my face and said to wait my turn. I could hear women in the back talking, but nobody backing her up. She had the person on the phone on speakerphone so that everyone in the waiting room could hear her chewing him out for being so stupid and telling him that he was the only one that didn't know how to work email. It was completely unprofessional. She told me to be quiet and if I wasn't quiet and didn't stop talking, she was going to call the police we upon. She pushed the button and people came running out of the back office. Everyone in the waiting room witnessed the situation and she was just completely out of control and unhinged. She told me to be quiet and if I wasn't quiet and didn't stop talking, she was going to call the police pushed the button and people came running out of the back office. Everyone in the waiting room witnessed the situation and she was just completely out of control and unhinged. These are the people who are handling our funds running our association. You ask yourself if this is who is greeting you who is behind the door? The women that came out were in T-shirts and flip-flops and shorts and anything but professional. I would seriously consider another option. They are extremely difficult to deal and get a hold of. I drove 40 minutes to their office because no one would ever return my call and I did not get a return email.

The Chang Group - Precision Property Management - A close-up of my bathroom air vent. The cleaners Chang Group hired treated me like I was a 12 year old child, and told me this was normal

The Chang Group - Precision Property Management

(6 reviews)

Michelle Downs quickly responds to repair needs from a/c not working to toilet replacement due to…read moreleaks. I have been very fortunate for the 7 years I've rented through PPMS, that everything is well taken care of when needed. Cynthia C.

Worst establishment I've ever walked into. Don't waste your time or money with these people. I had…read moreto spend my own money to get mold testing after MONTHS of neglecting to send someone out. I got so sick, and the hurricane damage made everything worse. They didn't fix anything until we were literally moving out. Unbelievable how uncaring and extremely rude the staff is. DON'T DO IT. 1.0 star rating THIS PLACE IS THE WORST PROPERTY MANAGEMENT I have EVER experienced! Do NOT use them under ANY circumstances. They will drain the very life, and all the money out of you. The apartment was dirty when my roommate and I moved in. The carpet had a weird smell (from MOLD), and the AC unit was so old we had to have it replaced completely 3 days into our lease. Things were literally falling out of the ceiling, including the kitchen light fixture which almost knocked me out. My roommate had stabbed her toe on an exposed nail poking out of the carpet. There were no ceiling fans or lights in either of the bedrooms. We had to manually install our own fan fixtures. This was the worst apartment to live in during hurricane season, as I had to put up with leakage in my bedroom ceiling for over 5 MONTHS! Matter of fact, they didn't even have someone come out to fix my ceiling until we were MOVING OUT!! My laptop had gotten water damage from this stupid leak, but luckily I had renters insurance. I dealt with SEVERE MOLD, hurricane damage, broken appliances, and so much more with these people. For months they refused to send someone out to do a mold inspection. I have an autoimmune disease ( which I may clear in September before Irma), and am extremely allergic to mold. I wrote countless emails and made many phone calls, but no immediate action was taken to resolve the problem. In fact, they delayed any repairs or inspections so long, my roommate and I got lab testing ourselves. When someone did come out they dragged a mold-covered vacuum hose all over my floors and counters, leaving dirty rags behind in multiple places of the apartment. I had to drop a class for school because I got extremely ill from living in those conditions for so long. My mental health and physical health SUFFERED GREATLY because of the lack of professionalism at this property management group. I can not stress enough how RUDE and UNCARING the staff is at The Chang Group. They will steal your money at the end of your horrible lease by hitting you with bogus cleaning charges, and "repairs" they SHOULD HAVE made BEFORE you moved in!! PLEASE STAY AWAY if you don't want to be stressed for a year of your life.I wish there was negative rating because this place is simply just that detestable. I hope I can spare you from future pain and stress.

Preferred Properties Group - realestatesvcs - Updated October 2026

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