Bobby has a lot to bark about!!! He is quick to respond and…read moreprovides genuine customer service.

I have been in the legal business for 40 years, Bobby and his team are one of the very best process…read moreservers in the Portland Metro Area and beyond. I have no hesitancy to recommend this business and no complaints in several years of using his services.

Came to NBG group because I needed some papers served at the coast & this company was there from…read morethe beginning! Super fast service, awesome owner, and fair prices. Will definitely be using them again!

Thank you so much for the quick appointment on a weekend no less!! Very friendly and helpful!! My…read morefamily thanks you!!

While Jennifer was very prompt to respond she was not friendly when I inquired as to whether they…read morewould bill in less than one hour increments. Her exact response was: Yelp Hi Bobbi, Jennifer sent you a message on Yelp: Jennifer M. Jennifer M. Owner Subject: RE: Message from Bobbi for Maghinay Investigations "Bobbi, If you have more than one reference, it does not just take less than 30 minutes. As a professional, we create a report with our findings on your references, which takes an hour to put the report together. We are not a fly-by-night company. Plus, we do not do increment payments, not our practice."

This lady was very rude when asked a simple question. Seems like she's only concerned to help if it…read morebenefits her pocket. Terrible customer service in my opinion.

I called them twice to confirm prices, then sent docs, including taking the time to fill out their…read morespecific cover sheet, which they said was required (not a thing any other service provider has ever forced me to spend time completing). I did not hear back from them after an initial email that just said "confirmed." I followed up to get an ETA regarding service date and to get more information re: payment. They did not reply. Since I did not hear from them, I went with another service provider. Days later they sent an auto message quoting a price that was higher than what I was told (twicw) on the phone. I told them I had gone with another service provider because they were non-responsive. They sent another auto email. I replied to tell them how alienating this "customer service" experience was. A person, Becki Lundin, finally replied. There was no apology for being dishonest about price, or for being general unprofessional. Her email essentially told me that me that my feedback about their impresonal auto-email approach was wrong.

AVOID AT ALL COSTS!!!…read more PI Services LLC is a HORRIBLE company. Megan and Mark are extremely unprofessional, have no sense of urgency, and will THREATEN you when THEY make mistakes. I paid and sent in my request to have them serve someone on 11/17/2023. Megan didn't even start to work on my file until 03/19/2024, and was finally wrapped up 04/03/2024, almost five months from my initial payment. Throughout this period, Megan missed MULTIPLE of my emails, and I had to always be the one to initiate the follow ups for new information. They then price gouged me without informing me what the payments were for, and requested yet another $40, but not until 06/07/2024. AFTER 7 MONTHS. Mark messaged me directly about this amount, and I attempted to work with them, and see if they would waive this fee, as there was another services I needed, and informed I would use them if they would work with me. Mark then ALSO missed my message, and then sent me a new message THREATENING me if I didn't pay even though he missed the email response I had already sent to him one month prior. While I do understand that the court system moves slowly, it should not have taken this amount of time for them to start the process I paid $340 for, and received such a disgusting amount of disrespect from. There are so many better companies that are out there, that will show you respect, and will actually do the work timely. Save yourself the headache and look elsewhere.

PI Services did a great job helping me with my small claims case, I couldn't have won it without…read morethem. They did a great job serving the defendant in a tough location. They were able to handle all the technicalities of dealing with the court and the paperwork and even gave me great advice on getting the proper parties served to get evidence. I read advice that you should go with a process server that's been around for a while. Some of the newcomers popped up first in my search results and I was very thorough in researching who to use and PI Services was the right choice. I highly recommend them. - R. Smith

I wish I could give heart to heart hundred stars they were fantastic. they were so very helpful at…read morea very difficult time.

Five Stars is not enough!!!…read more Hart2Hart Investigations are exceptionally professional. They handle all of my company's fingerprinting in a timely and affordable manner! Do not know what I would do without their expertise!