They responded with a guy who gave me an estimate of $600, to use a lift/ bucket to cut all the…read morelimbs of our neighbor's oak tree, that overhang our fence, dropping leaves and acorns on our deck and yard. They were supposed to call the day before, so I could take down a section of chain link fence. They showed up, calling me to get directions, with 15 minutes notice, with no bucket or lift. The loudmouth guy with glasses, informed me they'd have to climb to cut limbs, and that they couldn't get all the way to the top. I should've told them to go, but I told them to go ahead. They cut 6 limbs, after the loudmouth guy with glasses muttered," we're not gonna make any money today. The estimator gave a low estimate." I even told them, they could stack the larger branches cut to be burned in our fire pit. They took the smaller branches and shredded them. Since they only cut 6 branches in the oak, I asked if they could cut the branches on my other neighbor's Bradford Pear tree, overhanging our driveway. The loudmouth guy cut our small Japanese Red Maple! I told him, and another guy, about the Bradford Pear, and he cut our Japanese Maple! I told him I asked him to cut the limbs of the Pear tree, because it drops crap, and has stained the driveway. He said he could only reach so far, because they didn't have a bucket truck! Finally, I paid $600 cash, of the original estimate, just to get rid of them! We had them remove trees in our back yard, several years ago, when Nick, the owner was supervising the crew, and they did an excellent job! Now, not so much! They promised something, they couldn't deliver! It was like Larry, Daryl, and Daryl, doing a half assed job. I'll never hire them to do anything!