: Quality
We hired this inspector for a home we ended up buying in Bullitt County. We were present at the inspection and asked questions; however, he didn't get up in the attic because he claimed clothes were in the way. There were clothes in the closet, but the attic was still completely accessible. We thought that was lazy on his part, but he assured us he saw no red flags that warranted him going up there. Later, we read the attic is one of the most important places for the inspector to check because of the possibility of insulation issues, pests, roof leaks, etc. Turns out there was an animal up there that could have been found had he done that part of the inspection. Most importantly, 4 months later when we went to seal some concrete steps pulling away on the back patio as he advised, we found out he missed an unlevel and sinking patio. This was a bigger problem causing the steps to pull away from the house, break our bricks, and potentially cause leaks in the basement. The company that diagnosed the problem said this was something that had been this way for several years, so it didn't happen after our purchase. Had we known about this, it would have changed our decision to purchase. Now, we are out thousands of dollars because he failed to recognize it. When we emailed him to discuss the issue, he said he told us the steps on the patio needed to be sealed where they were pulling away, and therefore he was in the clear. We emailed him back that it was the entire sinking patio he missed that was causing the steps to break the bricks. Claiming the steps needed to be sealed didn't identify the larger problem at hand. He then never responded, which is unprofessional. I would avoid using this inspector. He could have done the right thing and admitted this error on his part, but he didn't. As a result, we are seeking legal counsel read more